Ratings based on 322 Verified Reviews

They paid and stayed. We double-checked.
4.7 out of 5
96% of guests recommend
4.9 Room cleanliness
4.8 Service & staff
4.8 Room comfort
4.7 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler from r

Beautiful hotel in perfect location

Posted Aug 19, 2014
High end, classic hotel in the best part of the city. Borders on Central Park and close to Times Square
5 out of 5
Recommended
for Everyone
by A verified traveler from Charlotte, NC.

Beautiful Room!

Posted Aug 19, 2014
Pros: Expedia.
Cons: The staff were helpful but not really friendly...made me a little nervous!
Location: It's by 51th Street, near all of the shopping
It was a beautiful hotel with a great location! Our room was gorgeous.
5 out of 5
Recommended
for Everyone
by A verified traveler from texas

Nicest hotel in front of Central Park

Posted Aug 18, 2014
Pros: The best thing about the room was the shower and the bed.
Cons: Just have more rooms available with double beds. My son had to sleep in a roller bed.
Location: We had breakfast everyday at Sarabeth's, Central Park just crossing the street, Metropolitan Museum a few blocks away and many other places.
I went for. Few days with my son and husband and we had a great time. Price is a bit high but if you want the best you have to pay the price which it was worth it. The security is incredible, they were always checking who was in and out.
5 out of 5
Recommended
for Everyone
by A verified traveler from Miami

Very nice hotel in a great spot!!

Posted Aug 8, 2014
Pros: Everything was great, from service, staff, location.
Cons:
Excellence just describes it!! but my 2 rooms were in separate floors.
5 out of 5
Recommended
for Everyone
by A verified traveler

Five Star Hotel

Posted Aug 4, 2014
Everyone treated us like royalty! I highly recommend this hotel!??
4 out of 5
Recommended
for Everyone
by A verified traveler from k

Superb

Posted Aug 4, 2014
Superb hotel and a great location. Exactly opposite Central Park and 5th ave. Very good staff and really warm and great concierge team. Will definitely recommend
5 out of 5
Recommended
for Everyone
by A verified traveler

Amaziing days in new york

Posted Jul 31, 2014
Pros: Confort and location
Cons: Not much
Location: Beautiful location at Central Park and close to times square
Amazing hotel and location Very good staff All very clean
5 out of 5
Recommended
for Everyone
by A verified traveler from Cabo San Lucas, Mexico

Comfort and luxury in the heart of New York

Posted Jul 29, 2014
Pros: Everything
Cons: More extensive room service menu
Location: right on central park and steps away from fantastic shopping. Quiet upper east side neighborhood.
This was the perfect oasis after a busy day in the city.
5 out of 5
Recommended
for Everyone
by A verified traveler from sanjuan

Fascinating

Posted Jul 29, 2014
Remarkable,very good,waiting for next time.Thanks for everyone who help us.
5 out of 5
Recommended
for Everyone
by A verified traveler

outstanding excellence!!!!

Posted Jul 29, 2014
Pros: Everything!!!!
Cons: Nothing!!!!
Location: Loved the plaza food court across the street, green cafe for breakfast! Across from central park and of course shopping!
Outstanding excellence from check in to check out!! Was an early arrival and they had a room ready for check in which is always a great convenience!!!! Not one complication!!!! a great location as well as a wonderful hotel staff which treats u with only excellence!!!!! Had unfortunate back trouble on my last night and room service was quick all nite to supply me with ice for my back along with the amazing hot shower which helped to ease the constant spasms!!!!!!!! Thank u pierre for a wonderful stay!!!!!!!