Ratings based on 161 Verified Reviews
They paid and stayed. We double-checked.
4.5 Room cleanliness
4.3 Service & staff
4.3 Room comfort
4.2 Hotel condition
They paid and stayed.
by A verified traveler from Detroit
Awful room condition, poor housekeeping staffPosted Jul 2, 2015
Pros: Location, check in front desk staff very friendly
Cons: Attention to detail, management visible
Location: Everything in walking distance
Soiled plates and glasses left in room from night before, forgot bath towels 2 days in a row, phone broken and no one on property to fix till Monday morning. Food in cocktail hour room always out. Glass covering picture in room broken and shower leaked on floor every morning from caulk joints.
for Everyoneby A verified traveler
Peace in the middle of the choasPosted Jun 30, 2015
Excelent location, merely half a block from times square, but very quiet and peaceful inside. Convenient to theatre and subway stops.
for Everyoneby A verified traveler from chile
Exactly as it has been soldPosted Jun 29, 2015
perfect location Excellent staff Good room Little breakfast room Good fruits and coffee
for Everyoneby A verified traveler
Excellent hotelPosted Jun 25, 2015
Right in the heart of everything, friendly and great staff
for Couplesby A verified traveler from Texas
Exceeded my expectations.Posted Jun 24, 2015
My third trip to New York and definitely the best hotel thus far. I brought a friend who had never been to the city and the location was great to see the highlights. It was pretty quiet considering its half a block from Times Square. The room was clean, larger than expected, and the staff was great. The complimentary happy hour and breakfasts came in very handy and were very enjoyable. The only thing I would change is to not have to call for ice (though it was always delivered promptly). The only negative part of my stay was that housekeeping missed us on the final full day (day prior to checkout). New towels were brought up but no offer to clean the room.
for Everyoneby A verified traveler from Miami
Large and comfortable !Posted Jun 22, 2015
What a pleasant surprise to find such a great hotel in the heart of the city. The location was perfect (same block as Toys R-Us); the room was big and comfortable (it even had a small modern sofa); curtains had black-out so lights from Times Square were not a problem; the bathroom was large and it included a shower and a tub !! We will definitely stay there again .
by A verified traveler from München
Lage vom Hotel sehr gutPosted Jun 19, 2015
Pros: die Lage
Cons: das Frühstück
Die Zimmer waren zum Innenhof gerichtet, wo Tag und Nacht eine Lüftungsanlage gelaufen ist, die sehr laut war. Der Frühstücksraum hat keine normalen Tische und Stühle, sondern nur Couchtische und Sessel, was zum esse sehr unangehnem war. Das Frühstücksbuffet war dem Standard des Hotels nicht angemessen. Sehr kleine Auswahl und jeden Tag haben wir auf den Kaffee warten müssen, war nervig. Das Frühstückspersonal ist nicht gerade auf zack gewesen. Bis auf die Lage finden wir, dass es viel zu überteuert war!! Wir waren 5 Nächte mit 4 Personen
for Everyoneby A verified traveler from Massachusetts
Great stay in NYPosted Jun 19, 2015
Pros: Unusual as it may seem, I liked the ready availability of outlets for charging devices
Cons: Maybe the A/C controls. They were a little hard to regulate, but it is a minor nuisance.
Location: Great mid-town location. Just far enough off the well-beaten path of Times Square to avoid that chaos.
Really nice hotel, great mid-town location. As nice as the hotel is, I found the staff to be superb.
for Everyoneby A verified traveler from Charlotte, NC
Premier ReviewPosted Jun 18, 2015
My daughter & I visited NYC for 2 nights in June 2015. This is a prime location yet quiet at nights. Loved it - will stay here again.
for Everyoneby A verified traveler from Tennessee
Girls TripPosted Jun 17, 2015
Pros: Great location and staff.
The Premier Hotel's location is excellent, it's within walking distance of numerous restaurants, shops, activities and of course Time Square. The staff was wonderful. Monique and Kevin take a personal interest in making sure your stay is pleasing, and Eddie was very helpful as well. Great time and unforgettable memories.