Ratings based on 775 Verified Reviews

They paid and stayed. We double-checked.
4.6 out of 5
94% of guests recommend
4.7 Room cleanliness
4.6 Service & staff
4.7 Room comfort
4.7 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Couples
by A verified travelerfrom nj

Nice choice if you need to be way downtown.

Posted Jan 25, 2015
Cons: Coffee machine in room. Mini-bar.
Short stay. Very comfortable. Helpful and friendly staff. However, a step down from other Ritz Carlton's we have stayed in.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jan 24, 2015
It was great! Room was clean. Service unbelievable!
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jan 23, 2015
The hotel was awesome! The staff was so friendly and helpful.
4 out of 5
by A verified traveler

expected more.

Posted Jan 22, 2015
Pros: view
Cons: amenities, food
was good. nice view. 12th floor smells like food. food was substandard for hotel category
4 out of 5
Recommended
for Everyone
by A verified traveler

Ruhiges Hotel an der Spitze Manhatten's

Posted Jan 21, 2015
Pros: die Sicht und das Fernglas im Zimmer, auch die Größe und Ausstattung des Zimmers
Cons: den Zimmerservice
Man kann von dort aus sehr schön NY erkunden, da eine U-Bahn-Station in der Nähe liegt, von der aus man schnell auch in Midtown ist
5 out of 5
Recommended
for Couples
by A verified travelerfrom Hampshire, UK

Luxury hotel - and a stunning view

Posted Jan 16, 2015
Pros: The friendliness and kindness of the ladies and gentlemen of the staff, the peace and quiet inside the hotel and the view from our room.
Cons: Nothing! It was all perfect.
Location: On the southern tip of Manhattan, near the Staten Island Ferry terminal, 9/11 memorial, parks, museums, good selection of shops and places to eat.
From arrival to departure, our every need was catered for. Every member of staff made us feel welcome and treated us as valued guests. In particular, Anna, the Front Desk Manager, was kindness itself. We were allocated a lovely spacious 9th floor room with a wonderful view across the harbour towards the Statue of Liberty. Always comfortably warm inside, we were grateful for the thick padded curtains to keep the freezing temperatures outside. The room's main feature was a gloriously comfortable 6-ft bed. If only I could have transported that bed home with us! Without a shadow of a doubt, I had my best night's sleep for very many years. The sparkling, spotlessly-clean en suite marble bathroom boasted all the usual facilities plus a generously-sized separate shower cubicle. Toiletries and an ample supply of towels were provided and replenished if necessary. As one might expect from a 5-star hotel, the prices in the restaurant were on the high side but we had a light meal on our first evening and the quality of the food was excellent. The hotel is at the quieter southern tip of Manhattan island, near a subway station and the Staten Island ferry terminal and access to the main sights is straightforward, whether walking or by public transport. We accomplished most things on our to-do list in four freezing days but have left enough to enjoy if we have the opportunity to return in warmer weather - and I know precisely which hotel we will be staying at!
5 out of 5
Recommended
for Everyone
by A verified traveler

自由の女神の観光には良い。

Posted Jan 11, 2015
リッツでもバッテリパークにあるので、存在自体は地味。うっかりすると見落としてしまいそうです。とはいってもさすがはリッツ。スタッフの対応も一流ですし、当然ながらすべてにおいて不満を感じることはないでしょう。おすすめはクラブフロアーで自由の女神の見える部屋です。というかそれ以外ならあまりお勧めはしません。自由の女神を訪問しないのなら、よりマンハッタンの中心地のほうが良いでしょう。ニューヨークに何泊か滞在するのなら、最初の1泊のみお泊りすることをお勧めします。なお、クラブラウンジは非常に充実していますので利用価値大です。
5 out of 5
Recommended
for Everyone
by A verified traveler

Excelente hotel con una vista increíble vista.

Posted Jan 8, 2015
Pros: La ubicación la vista todo en general muy bien
Location: Muy céntrico de los ferráis y de la Zona Cero. Puedes visitar la estatua de la libertad .
Excelente servicio de todo el personal del hotel, muy buena comida y un ambiente muy agradable y mucha seguridad.
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice Hotel; Far from downtown but subway close by

Posted Jan 8, 2015
Everyone was really nice Hotel is SUPER FANCY A touch on the expensive side but worth it! Only issue I had was that room service took a VERY LONG TIME.
5 out of 5
Recommended
for Everyone
by A verified traveler

Very nice hotel in lower Manhattan.

Posted Jan 4, 2015
Excellent hotel with comfortable rooms an amenities, close to the public transport