Ratings based on 9,856 Verified Reviews

They paid and stayed. We double-checked.
3.9 out of 5
86% of guests recommend
4.0 Room cleanliness
3.9 Service & staff
3.8 Room comfort
3.8 Hotel condition
They paid and stayed.
We double-checked.
2 out of 5
by A verified traveler from north carolina

Too much money

Posted Sep 29, 2014
It is too much for what they offer and the location.
3 out of 5
Recommended
for Everyone
by A verified traveler

Hotel close to central park .

Posted Sep 29, 2014
Pros: nothing in particular to like.
nothing to write about it. what would you like from me to do more. you just deter me grom any further evaluation in future. is this enough of required writing
3 out of 5
Recommended
for Everyone
by A verified traveler from scotland

Fabulous location

Posted Sep 29, 2014
Pros: The location
Cons: Rooms need decoration and upgrading
Location: Just off 5th avenue
This is the 4th time I have stayed at this hotel whilst in New York, however on this occasion the room was very shabby and small in comparison to earlier visits and I noticed that the hotel itself is becoming very tired and in need of some decoration.
5 out of 5
Recommended
for Everyone
by A verified traveler

Great value and location

Posted Sep 29, 2014
Great location next to Grand Central in the heart of midtown. Beautiful and historic lobby. Rooms were comfortable and clean, staff friendly... overall very pleased with our stay. The rooftop lounge wasn't open when we were there, which was unfortunate, but plenty of other options around.
5 out of 5
Recommended
for Everyone
by A verified traveler from Sunderland. UK

Lovely hotel, great location

Posted Sep 29, 2014
Just got back from a short stay at this wonderful hotel. I must say a big thankyou to the staff, as we were upgraded to a lovely suite, a cake and wine was also supplied as it was my wife's 40th birthday and our anniversary. Great location, just round the corner from central station. Lovely old hotel with a fantastic grand entrance, and charming feel about the place. The rooftop bar was also great, although was a little disappointed that they stopped serving food at about 9. Overall, would highly recommend. Thanks again
4 out of 5
Recommended
for Everyone
by A verified traveler

Good Mid-Town hotel, close to major attractions.

Posted Sep 28, 2014
Good accessible hotel, nice bar and great rooftop terrace for drinks after 5pm.
2 out of 5
by A verified traveler from Melbourne, Australia

Good location but outdated & needs maintenance

Posted Sep 27, 2014
Location good for sightseeing however the room was very small an in need of maintenance. Air conditioner was really loud.
4 out of 5
Recommended
for Business Travelers
by A verified traveler from South Carolina

Good Eastside Mid-Town Manhattan location

Posted Sep 26, 2014
Pros: Location.
Cons: I think price for room was a little higher than comparable rooms at other hotels.
Location: Location was good. Close enough to a lot of things. After all---it is on East 45th street near 5th Avenue in midtown Manhattan---What do you want to
First time at this hotel. Hotel was as expected. Very good location. Standard room was small, but very clean and very functional. Not a good idea to be in NYC when President of US comes to speak at UN, but not hotels fault.
3 out of 5
by A verified traveler

Beautiful hotel that has seen better days

Posted Sep 26, 2014
Pros: Location, bed
Cons: Clean properly, upgrade bathrooms
Charging So much for a run down former beauty is just too much, even for NewYork
5 out of 5
Recommended
for Everyone
by A verified traveler from Upstate NY

Close to Grand Central!

Posted Sep 24, 2014
Pros: Great turn of the century atmosphere. TR greeted us as we checked in and departed!
Cons: Air units could be upgraded.
Location: Easy access as previously described.
Excellent meeting point for contacts arriving from different locations. Excellent location for convenient cafes, taxis, and shopping. Would recommend to anyone who arrives by train via Grand Central!