Ratings based on 13,795 Verified Reviews

They paid and stayed. We double-checked.
3.8 out of 5
87% of guests recommend
4.0 Room cleanliness
3.9 Service & staff
3.7 Room comfort
3.7 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
Recommended
for Everyone
by A verified traveler

Posted Apr 26, 2015
Pros: freundliche Personal
Zimmer sind in Ordnung. Badezimmer ist unzumutbar ( Badewanne mit Löcher, starke Beschädigungen in der Wanner ) Duschkopf nicht verstellbar. Hotel liegt zentral, optimal um NY zu Fuß zu erkundigen. Personal sehr höflich und zuvorkommend.
2 out of 5
by A verified traveler

Posted Apr 26, 2015
I expected the hotel to be much cleaner and nicer. They also had a 3pm check in but the room wasn't available till 7:30pm. Overall not a great experience for the price charged.
3 out of 5
by A verified travelerfrom canada

Time to join the 21 first century

Posted Apr 26, 2015
Pros: Just an average hotel
Cons: Free internet
Location: Only 4 or 5 blocks to time square
It is ridiculous to charge for Internet when you can get it for free in any coffee shop. And to charge 15 dollars for 24 hours is beyond stupid. If you are that hard up for revenue just increase the room rate
3 out of 5
by A verified traveler

Hotel needs renovation

Posted Apr 25, 2015
Not good a lot of noise.windows not appropriat for noise .Time to renew this historical and beautiful building
4 out of 5
Recommended
for Business Travelers
by A verified travelerfrom Southern California

Roosevelt has a great location!

Posted Apr 24, 2015
Pros: The Charm and location.
Cons: Coffee and water in the room and its a little dark.
Location: Central Park and Grand Central Station as well as plenty of shopping and restaurants.
Although the hotel is quite old, it has charm and very very neat and clean. The hotel amenities in room were ok...no fridge or waters in room and there was no coffee pot. The rooms were a decent size for New York and the food was good. Room service was extremely quick. The hotel is literally two blocks From Grand Central Station and close to Central Park. I would stay here again but plan on getting coffee downstairs.
4 out of 5
Recommended
for Everyone
by A verified traveler

nice hotel close to everything

Posted Apr 24, 2015
Pleased that the hotel allowed early check-in Room was not as nice as I have had before....lack of drawer space.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Macon, GA

Trip to NYC

Posted Apr 24, 2015
the hotel is set in a wonderful location allowing you to get too many sightseeing stops in new york city. The room was incredibly small with just enough room for a bed and 2 suitcases. The people who worked there were very nice and helpful.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom London

Good experience. Very good location.

Posted Apr 24, 2015
Staff very friendly. Good food. New York prices but centrally located so not a surprise. Room was clean. A bit dated but apparently rooms are being refurbished. Would stay there again
3 out of 5
Recommended
for Everyone
by A verified travelerfrom Grenoble

Un bel hotel. Une chambre moyenne.

Posted Apr 24, 2015
Pros: - sa situation. - le personnel est très aimable.
Cons: Chambre assez petite pour 4. La clim faisait beaucoup trop de bruit. L'isolation phonique est insuffisante. Salle de bain trop petite. WC non séparés
Location: EN plein Manhatan, donc une multitude de choses à faire et à voir.
L'hotel est magnifique, surtout le hall d'entrée. Très luxueux. En plein Manhattan. Par contre la chambre que nous avons occupée était un peu décevante.
4 out of 5
Recommended
for Everyone
by A verified traveler

Good location

Posted Apr 23, 2015
Cons: Room could be less noisy at night don't know if it was the A/C which we switched off but I think it was from the station so perhaps more insulation nw
Hotel was good in the right place but the station was next door so