Ratings based on 10,019 Verified Reviews

They paid and stayed. We double-checked.
3.9 out of 5
86% of guests recommend
4.0 Room cleanliness
3.9 Service & staff
3.8 Room comfort
3.8 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler from Charleston, SC

Posted Oct 28, 2014
Good location to 5th Avenue and Broadway theaters, tiny bathroom with no counter space, outdated tub/shower but clean, room was very dark and did not have good lighting, room was clean and staff was very nice
3 out of 5
Recommended
for Everyone
by A verified traveler from UK

Excellent location, decent accommodation

Posted Oct 28, 2014
Pros: Location
Cons: Free Wifi could be provided.
Location: The hotel is near Grand Central Station and very easy to get to. All major attractions are either near by or very easily accessible.
I was only using the hotel to sleep at night and for that it was a good choice. The facilities were decent without being in any way lavish. It was all about basic comfort. The staff was helpful and friendly.
4 out of 5
Recommended
for Everyone
by A verified traveler

Great hotel close to time square

Posted Oct 27, 2014
Very professional staff Clean inviroment Excellent tours and sightseeing recommendation service
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice Hotel, great location

Posted Oct 27, 2014
The Roosevelt has a lot of character. The rooms were nice, a tad dated but we didn't book a trip to NYC to stay in the hotel room the entire time. The bed was comfortable and everything was clean. All the staff we interacted with were very nice (aside from the bartender, he acted like he was doing us favor by making us bad drinks). Over all we considered it a very good value and experience. We would stay at the Roosevellt again when we travel to NYC. It is close to all major attractions.
2 out of 5
by A verified traveler from UK

Hotel needs downgrading

Posted Oct 26, 2014
Stayed here almost 20 years ago and I don't think they have touched the hotel since so it is now in need of major refurbishment. Staff seem to think it is too much trouble to do anything and the hotel is over priced and over-rated. Only good thing is it is a great location and the lobby is nice.
3 out of 5
by A verified traveler

Posted Oct 25, 2014
It was ok, not great. Room was fine, but very old styled. There was no water in the fridge, neither vending machine was working on the floor.
3 out of 5
Recommended
for Everyone
by A verified traveler

Location was the best part of our stay...

Posted Oct 24, 2014
We enjoyed the Roosevelt for it's location...close to Grand Central Station. Bathroom is small and seems to need some updating...tub is peeling.
2 out of 5
Recommended
for Everyone
by A verified traveler from CT

The hotel of choice for Munchkins from OZ

Posted Oct 23, 2014
Pros: Location and price.
Cons: Room was tiny. No place to put toiletries in bathroom. Solution? Lay stuff on bed and go back and forth. Closet equally tiny. Barely fits hangers
Location: 2 min walk to trains and subway. Midtown so lots of bars and restaurants. Easy to get a cab. Theaters and Times Square nearby.
Great location in midtown with some deals on cheap rooms. Hotel was old and but not too rundown. Everything was clean. Room was tiny, claustrophobic. No WiFi. No place to put toiletries in bathroom. Solution? Lay your stuff out on the bed and go back and forth for each activity.....shave, brush teeth, shower, hair, deodorant, other????? Closet was equally tiny. Barely fits hangers. Ironing board was made for Munchkins. Plan to bend over to use it. Iron stuck to shirts and didn't produce much steam. Kept leaking water on shirts so that getting one shirt ironed took 30 minutes. Horrible lighting. No overhead lighting, just two lamps using compact fluorescent bulbs and one window. It gave the feel of a small cave at twilight. This is a place that provides a clean bed and not much more at good prices for midtown Manhattan next to Grand Central Terminal. If that's what your'e looking for, then I'd recommend it. But do not imagine you're getting much more than a Pod to sleep in.
5 out of 5
Recommended
for Everyone
by A verified traveler from NY

excellent hotel in centre on Manhattan

Posted Oct 23, 2014
Great experience for what we wanted in being at the centre of action. Had a 3 month old and help us at every steep. Great place for the family!! Will come back again.
2 out of 5
by A verified traveler

Disappointing

Posted Oct 23, 2014
Pros: BELLMEN
Cons: the rooms are so bad... need bigger bathrooms and updated linens
Location: location great
The hotel has a great location and excellent bellmen... that is IT!!!! ROOM WAS TERRIBLE... bathroom was so small you couldnt move and had NO shelf space... beds were uncomfortable, pillows terrible....