Ratings based on 116 Verified Reviews
They paid and stayed. We double-checked.
4.8 Room cleanliness
4.8 Service & staff
4.8 Room comfort
4.7 Hotel condition
They paid and stayed.
for Everyoneby A verified travelerfrom Herts
Wonderful hotel in a great locationPosted Oct 26, 2014
Pros: It is a beautiful hotel with amazing ceilings and artwork.
Location: The location is great, literally next to Central Park and on 5th Avenue near the shops.
Booked this hotel through Expedia and had the best experience. The hotel is beautiful very art deco and you feel like you are in The Great Gatsby. The room was huge, plush and comfortable. Did not want to leave the sumptuous bed, but its great location next to Central Park was key to visit this beautiful area, near the Museums and fantastic restaurants. On 5th Avenue so easy to walk to the shops. The staff were very helpful, always cheerful and happy to accommodate any request.
for Everyoneby A verified travelerfrom glasgow
Big room with fabulous location.Posted Oct 18, 2014
Old world hotel on fifth avenue at bottom of central park. A real touch of class with spacious rooms with fantastic antique style furniture. Friendly helpful staff.
for Couplesby A verified traveler
Perfect location.Posted Sep 14, 2014
Pros: Large rooms. Peaceful. Great staff.
Cons: Would have loved a park view.
After a long weekend trip it was a joy to arrive at The Sherry Netherland. Couldn't believe just how close we were to everything. Next to the Apple store and the Plaza. The hotel lobby is peaceful and quiet. Just perfect.
for Everyoneby A verified travelerfrom o
Excellent all around experiencePosted Jul 28, 2014
Can't say enough good things about it! The staff was excellent room was comfortable and as it was my birthday the hotel provided us with a nice surprise and personalized birthday card!
for Couplesby Robynfrom Long Island
Convenient Hotel with nice TouchesPosted Jun 21, 2014
Very convenient to 5th Ave/Central Park South. Nice room touches included fresh flowers, complimentary in-room water, sodas and coffee. Friendly and attentive front desk. Breakfast discount at Cipriani.
Recommendedby A verified traveler
Posted Jun 6, 2014 on Hotels.com
for Everyoneby Lillianfrom San Francisco Bay Area
Nice hotel at the best location in New YorkPosted Apr 7, 2014
Pros: The location of this hotel is excellent. We walked through Central Park to the museums and took subways to explore the city.
Cons: Air conditioning system is making too much noise.
Location: We spent a lot of time in Central Park. My daughter loved the playgrounds there. Unfortunately the carousel was not open to public during our stay
We stayed in the hotel for a week for my daughter's spring break. The hotel is located right off the central park in a very old building. The room itself is fine. The staff is very polite and efficient. Every time we made a request, they showed up at our door in a minute. The murals on the ceiling were just restored the day after we arrived and they added a lot of elegance to the hotel lobby. The food at the hotel restaurant was very good too. The only thing that makes me think about twice about returning to this hotel is the air conditioning system. It makes a lot of noise. The heater works independently from the air conditioning system so we could not turn off the heater. I could not sleep the first night with the air conditioning on so we turned it off the next day and the room was too hot then. Finally we requested blankets and keep the air conditioning off the whole night. In summer time, it may cause troubles to people who have sleep problems.
Recommendedby A verified travelerfrom Dallas
Perfect location: park, shopping and museums!Posted Mar 21, 2014 on Hotels.com
Excellent. Our only problems were they were doing some renovations and had some scaffolding in the lobby, they had a problem with their television service, and the heat/air was rather noisy. But the room was large, comfortable and clean and the staff friendly and helpful. Would definitely stay there again!
for Business Travelersby A verified traveler
wonderful friendly hotelPosted Mar 17, 2014 on Hotels.com
On the plus side, very friendly attentive staff, large size rooms. Two hair salons on site On the negative side, there is no bar or lobby area to wait/have a drink. there are plenty in the area but not at this hotel. The air conditioning was not functioning that well in our room.
for Everyoneby A verified travelerfrom S
Great hotelPosted Mar 2, 2014
Great hotel, great staff. Wonderful stay and boutique experience. Highly recommend!