Ratings based on 1,630 Verified Reviews

They paid and stayed. We double-checked.
4.5 out of 5
98% of guests recommend
4.7 Room cleanliness
4.6 Service & staff
4.4 Room comfort
4.5 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted May 27, 2015
The hotel was nice and quiet with a great view of the Empire State building from the roof top lounge.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted May 26, 2015
Staff very friendly and accommodating. Close to the Empire State Building and short distance to Broadway and times square
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Geneve

Heel centraal gelegen!

Posted May 19, 2015
Pros: Deze reis naar New York was een speciale trip voor mijn dochter die 18 jaar werd! Het is trendy ingericht en niet massaal. Makkelijk bereikbaar.
Location: zie hierboven
Een heerlijk, niet te massaal, gelegen hotel in hartje Manhattan! Als we onze gordijnen s`ochtends openden keken we recht op het Empire State Building( wie wil dat nou niet?)!! Personeel enorm vriendelijk, ook na onenigheid over geboekte tickets voor een musical! Op velerlei manieren heeft het personeel getracht dit recht te zetten met o.a. een cocktail, chocolade etc. Kamers zijn schoon en hebben heerlijke bedden, zijn niet al te groot maar alles is aanwezig. Kortom zeker aanbevelenswaardig voor een verblijf in New York. ps. Ook aanbevelenswaardig is tour 1 te boeken: Chelsea market- Meatpacking district en High Line. Een wandeltour met goede gids en leuke historie!!
4 out of 5
Recommended
for Everyone
by A verified traveler

A great choice of hotel for New York

Posted May 17, 2015
Pros: Excellent location, staff were friendly, service was great, room was comfortable
Cons: Room could be a little larger, towels were a bit scratchy, the shower was not very powerful
Location: Excellent central location - 5 mins from Fifth Avenue and walking distance to most of New York's main sites
If you are staying in New York for a few days and are looking to sightsee / explore the City, this hotel is perfectly located - it is within walking distance of most of the main sights and a very short walk to stations that will connect you to the rest of the City. Grand Central is also very close if you are looking to travel outside of the City. The hotel itself is well kept and comfortable with very friendly staff who made our stay a pleasant and enjoyable. The rooms are a little small however (we were in a twin double), and for the price paid I would have expected a more powerful shower and better quality towels (they were a bit scratchy). Although overall clean and no real issues, the tables and furniture were a bit dusty, and I feel that this could have been better maintained. Overall however, we had a great stay and I would go back again.
4 out of 5
Recommended
for Everyone
by A verified traveler

Hôtel bien situé. Personnel très accueillant

Posted May 15, 2015
Pros: - La gentillesse et la courtoisie du personnel ++ - l'emplacement - le rooftop
Cons: Petit déjeuner onéreux et peu copieux. Chambre un peu petite pour déballer les valises.
Hôtel bien situé. Personnel très accueillant. Rooftop idéal. Les tarifs me semblent excessifs (petits déjeuners, consommations, minibar..) mais c'est partout pareil à cet endroit. Je le recommande néanmoins après avoir séjourné dans d'autres hôtels du même standing.
5 out of 5
Recommended
for Everyone
by A verified traveler

Hervorragendes und sehr zentral gelegenes Hotel

Posted May 6, 2015
Location: 33 West 37 Street -Zwischen 5th and 6th Ave. Zu Fuß sind problemlos erreichbar: Empire State, Bryant Park, NY Public Library, Macy´s, Time Square
Wir haben lange nach einem passenden Hotel gesucht und als wir ankamen waren wir mehr als nur positiv überrascht. Das Hotel liegt in der 37 Straße West und ist nur zwei Querstraßen von Bryant Park, dem Empire State sowie Macy´s entfernt. Das Hotel hat wirklich schöne und saubere Zimmer mit einem angenehm großen Bad, dass ebenfalls sehr gepflegt ist. Unser Zimmer war im 20. Stockwerk direkt unter der tollen Rooftopbar, von der aus man einen direkten Blick auf das Empire State hat. Die Bar hört man jedoch im Zimmer nicht. Die Damen und Herren an der Rezeption sind sehr hilfreich und sehr freundlich. Im Erdgeschoss gibt es eine kleine Bar, die sogar einige Plätze im Freien bietet. Da man in NY oftmals für viel Geld auch sehr negative Hotels bekommt können wir hier nur 5* geben, da dieses Hotel vom Preis-Leistungsverhältnis absolut toll ist. Die Betten sind bequem, dass Bad ist komfortabel ausgestattet und dann noch diese Lage - kurzum wir empfehlen es gerne weiter und wenn wir wieder nach NY reisen werden wir wieder dieses Hotel buchen.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom N

Great hotel location for first time visitors to NY

Posted Apr 29, 2015
The central location of this hotel - off 5th Avenue and close to the Empire State Building - is a great location for exploring New York. Staff are friendly, pleasant and helpful. The roof top bar is well worth a visit in the evening - it gets busy but has a good atmosphere.
Comment from Hotel Management
May 4, 2015 by Jose , Hotel Management
Dear Guest, Thank you for sharing such encouraging feedback on your recent stay at The Strand. We appreciate you recognizing our team and also for joining us at Top of The Strand. We hope to welcome you back some time in the near future. Warm regards, Jose Lema Regional Director of Guest Relations & Training
4 out of 5
Recommended
for Couples
by A verified traveler

Zentral gelegenes Hotel

Posted Apr 25, 2015
Pros: Lage und die guten Betten, freundliche Personal
Location: Zentrale Lage, nähe Empire State Building und 5th Avenue, Broadway und Central Station, schöner Park hinter Public Library
das Hotel liegt sehr zentrale, alle Sehenswürdigkeiten gut erreichbar, Hotelpersonal sehr freundlich und zuvorkommend. Schöne Lobby, tolle Roof Top Bar. Frühstück wenig um den Preis, aber appetitlich. Zimmer eher klein, aber superfeine Betten.
Comment from Hotel Management
Apr 29, 2015 by Jose , Hotel Management
Dear Guest, Thank you for sharing such a wonderful review of The Strand. Our team at Top of The Strand sends their thanks for joining us for cocktails while you were with us. We are also delighted to know that you enjoyed our bedding. We have larger room types and kindly ask that you ask about them when booking your next visit. We hope to welcome you back in the near future. Warm regards, Jose Lema Regional Director of Guest Relations & Training
5 out of 5
Recommended
for Everyone
by A verified traveler

LONG WE A NYC

Posted Apr 25, 2015
SPLENDIDE HOTEL, TRES BIEN SITUE , ENTRE LA 5 EME ET 6 EME AVENUE ( à moins de 100m) VUE EXCEPTIONNELLE SUR EMPIRE STATE BUILDING DEPUIS NOTRE CHAMBRE MENTION + + + + POUR THE TOP OF THE ROOF AU 20 EME ETAGE POUR SON AMBIANCE LOUNGE BAR TERRASSE BRANCHE ET DJ LE VENDREDI ET SAMEDI SOIR, FACE AU L' EMPIRE STATE BUILDING HOTEL PAS BRUYANT ACCUEIL ET PROPRETE IMPECCABLES SERVICE EXCELLENT A CONSEILLER SANS HESITATION ...
Comment from Hotel Management
Apr 29, 2015 by Jose , Hotel Management
Dear Guest, Thank you for taking the time to share such encouraging feedback on your recent experience at The Strand. We are pleased to know that you enjoyed our cocktails and iconic NYC views. Our team also sends a big thank you for recognizing their efforts. We look forward to welcoming you back to The Strand. Warm regards, Jose Lema Regional Director of Guest Relations & Training
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Seattle

Hotel good; view bad

Posted Apr 23, 2015
No complaints about the staff - they were super friendly and accommodating of our late checkout request. Room was pretty clean - just a small (barely noticeable) stain on our bedsheets... Rooftop bar was as good as advertised for the view. A little disappointed they don't serve dessert up there to go with our nightcap! The big disappointment was our view from our room. I totally understand that a lower rate room in price will not have a gorgeous city view, but ours was of the back alley and the old fire escapes and it just felt super dirty. Overall, would stay there again.
Comment from Hotel Management
May 4, 2015 by Jose , Hotel Management
Dear Guest, We are pleased to know that your overall experience at The Strand was an enjoyable one. Your comment on our team means a lot to us. We certainly understand your feedback on the view from your room. Although our higher room categories do come at a higher cost, we certainly try our very best to accommodate a nice room even at a higher category if occupancy permits. Although this is not always a possibility, we kindly encourage you to communicate your preference when planning your next visit. If the rate between categories is too high, we also do our best in offering reduced upgrade fees for a higher room category. We hope that you do return some time in the near future. We are sure we can make your next stay even more enjoyable than the last. Warm regards, Jose Lema Regional Director of Guest Relations & Training