Ratings based on 1,526 Verified Reviews

They paid and stayed. We double-checked.
4.5 out of 5
98% of guests recommend
4.7 Room cleanliness
4.6 Service & staff
4.4 Room comfort
4.5 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom New York

Trip to New York March 2015.

Posted Mar 27, 2015
Hotel staff very friendly, helpful and polite. Nothing was too much trouble. Would not hesitate to recommend this hotel to friends as ticked all the boxes, clean, friendly, great location, great view of Empire State from our room & from the rooftop bar. Thoroughly enjoyed my stay.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Bristol UK

Love this hotel

Posted Mar 27, 2015
A little oasis in Manhattan. Have stayed here three times now. Staff are all excellent and very friendly and polite. Upgraded after one day to a larger room with views of Empire State . Top of the Strand rooftop bar is a must for a cocktail and amazing view of Empire State. Will always stay at The Strand on our visits to NYC.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Aberdeen, Scotland

cetrall location close to all attractions

Posted Mar 25, 2015
Very good hotel located in central Manhattan within easy walking distance of most of the attractions. There are good hop on hop off bus services close by and subway stations only 2 to 3 streets away. Staff were wonderful and willing to help with any queries. The room was comfortable with towels and linen changed when guests requested.
Comment from Hotel Management
Mar 27, 2015 by Jose , Hotel Management
Dear Guest, Thank you for sharing such a nice review of The Strand. Our team couldn't be more pleased by your comments and they send a special thank you. We look forward to welcoming you back when your travels bring you back to New York. Warm regards, Jose Lema Regional Director of Guest Relations & Training
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice Hotel

Posted Mar 24, 2015
Pros: Friendly and cordial staff that always have a smile for you.
Cons: Low flow toilet we had could use a little more oomph.
Location: Midtown location near Madison Square Garden, the Empire State Building, and Bryant Park.
The Strand is a nice, small hotel in Manhattan. The staff is very friendly. The room we were given was not the best since it looks over a back alley and gets little sunshine. It was also small but that is not unusual for NYC. It did come with a desk chair and another small lounge chair, which is nice for two people. Overall, it is a good, clean, and well run hotel.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom scotland, uk

Great hotel

Posted Mar 23, 2015
Great centrally located for all main nyc sites. Hotel was spotless with helpful and friendly staff. If there was anything I'd change it would be for them to invest in better sound proofing as not great and can be a little noisy with other guests coming and going but saying this IT wouldn't stop me staying again x
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Scotland

Great hotel

Posted Mar 21, 2015
Pros: Roof bar
Location: Hotel is located off 5th avenue, two or three blocks from Times Square which I liked as could get away from the hussle and chill
Stayed for 4 nights in March, hotel was fab, staff friendly and rooms clean. Roof bar was awesome after a busy day in NYC was fab to sit back with a cocktail and admire the views across the skyline.. Empire State was light green on st patricks day which was just amazing. Highly recommend
5 out of 5
Recommended
for Everyone
by A verified travelerfrom London

Great cosy and comfortable base for exploring NY

Posted Mar 19, 2015
Pros: Great staff, clean, cosy, view from the Rooftop Bar
Cons: Rooms aren't massive.
Location: Great location - about as central as you can get.
Would definitely recommend The Strand for anyone who wants a high quality, good value hotel in the heart of the city. Perfectly placed just off Fifth Avenue near the Empire State Building with a choice of nearby Subway stations about five minutes walk away, also easily walkable from both Grand Central and Penn rail stations, yet on a relatively quiet street so not too much noise, or certainly not in the room I had. My room was great, not huge and no view (though plenty of light) but had everything you want, everything worked, and there were some nice extra little touches like the chocolates on the bed each night. All the staff were brilliant, keen to help, very friendly and warm. And the view of the Empire State from the great rooftop bar is breathtaking, no other word for it.
Comment from Hotel Management
Mar 26, 2015 by Jose , Hotel Management
Dear Guest, Thank you for taking the time to share such encouraging feedback on your recent stay at The Strand. Our team at Top of The Strand sends a big thank you for joining us for cocktails. Our front desk and housekeeping teams also send their gratitude for recognizing their efforts to create a home away from home for you while with us. We hope to welcome you back to The Strand some time in the near future. Warm regards, Jose Lema Regional Director of Guest Relations & Training
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Toronto

Good Location.

Posted Mar 18, 2015
Pros: Modern, clean, location.
Location: Close to subway station, walking distance to Bryant Park, NY Public library, south of theatre district.
The Strand Hotel is in a good location, staff were pleasant, the room was very modern, clean and the bed was comfortable. Staff were helpful in answering questions and getting taxis. The room and bathroom were a little small however overall was a good experience.
Comment from Hotel Management
Mar 26, 2015 by Jose , Hotel Management
Dear Guest, Thank you for sharing your recent experience at The Strand. Our team sends a special thank you for recognizing their efforts. We hope to welcome you back some time in the near future. Warm regards, Jose Lema Regional Director of Guest Relations & Training
4 out of 5
Recommended
for Everyone
by A verified traveler

Desk sides

Posted Mar 17, 2015
Pros: Rooftop bar
Cons: Drinks expensive
Location: Easy walk distance to all
Great stay, business and pleasure. Close proximity to everything. Rooftop bar very cool.
Comment from Hotel Management
Mar 19, 2015 by Jose , Hotel Management
Dear Guest, Thank you for taking the time to share your comments. We are so pleased to know that you enjoyed Top of The Strand. We hope to welcome you back some time in the near future. Warm regards, Jose Lema Regional Director of Guest Relations & Training
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Mar 16, 2015
Clean nice room great beds comfortable. Good location close to Times Square but far enough from noise too. Many good restaurants within couple blocks.
Comment from Hotel Management
Mar 18, 2015 by Jose , Hotel Management
Dear Guest, Thank you so very much for sharing your review of The Strand. We are glad our central location made moving around the city easy and stress-free. We hope to welcome you back soon. Warm regards, Jose Lema Regional Director of Guest Relations & Training