Ratings based on 92 Verified Reviews

They paid and stayed. We double-checked.
2.1 out of 5
77% of guests recommend
2.1 Room cleanliness
2.1 Service & staff
1.9 Room comfort
1.8 Hotel condition
They paid and stayed.
We double-checked.
2 out of 5
by A verified traveler

Posted Jan 11, 2015
Pros: nothing.
Cons: that there is no tv service at all.
dissapointed. I wish more information had been provided.
2 out of 5
by A verified travelerfrom Puerto Rico

no a good place to stay

Posted Jan 3, 2015
terrible place to stay please don't stay, there is better place to spend the night
3 out of 5
by A verified travelerfrom IL

I was terribly cold at night!Bring pajamas!!!

Posted Jan 1, 2015
Pros: simple to reach, simple to sign-in and out. Hot water in the common shower and hot water for your tea or coffee- if you brought your food with you.
Cons: central heat should NOT go into the open fire window. It would make the rooms warmer, too. If no TV and hair dryer work, why keep them?
Location: Locations is great
Overall, I would say, it was OK for the price. I lived on 2nd floor.I used towels against the windows (I stayed in late December ), to prevent myself from the wind out of the windows. Don't take a corner room! The corridor is L-shape, so closer you are to the office, warmer would your room be (was not my case.) The bed was clean though..
5 out of 5
by A verified traveler

Posted Dec 24, 2014
I am Côme not on tome the reason i miss the flight.
1 out of 5
by A verified travelerfrom Austin

Bienvenidos al Alcatraz de New York

Posted Dec 10, 2014
Pros: Nada!
Cons: Todo, pero habría que tirarlo abajo y volverlo a levantar de nuevo!
Location: Ubicación??? Pleno barrio de China Town, pero en la zona cutre...
El albergue es HORRIBLE!!! Los catres que utilizan por camas de 80 cm x 180 cm son asientos de madera con una plancha de espuma por colchón... sin olvidar que por techo tienen un enrejado tipo cobertizo para las gallinas. Todo este paisaje regado con unas escaleras más empinadas que el Tourmalet y la compañía de bichitos que corretean libremente por los cubículos y "restrooms"... Los sonidos, ronquidos y demás fauna que se puede oír, perdón, que no se puede evitar oir de noche, no tiene nada que envidiar al grito de Tarzán...
Comment from Hotel Management
Dec 12, 2014 by Kathy, Hotel Management
Buenas noches Lino, Apreciamos y valoramos sus comentarios sobre su reciente estancia. Estamos trabajando con la nueva gestión y estamos haciendo todo lo posible para corregir estos problemas para su próxima estancia será más agradable . Entiendo nuestras habitaciones no cumplieron con sus expectativas. La nueva gestión está planeando actualizar las habitaciones tan pronto como sea posible y ser capaz de adaptarse lo mejor que podamos. Pedimos disculpas por el estado de los baños . Los nuevos propietarios del hotel han solicitado los permisos NYC necesarios para una completa renovación de los baños . Los trabajos comenzarán en breve. Esperamos que nos puede dar una segunda oportunidad en el futuro. Atentamente, Kathy
2 out of 5
Recommended
for Everyone
by A verified traveler

Posted Dec 3, 2014
Nice clean private and secure cell in the men's dorm The facilities will be much better when they are renovated
Comment from Hotel Management
Dec 16, 2014 by Kathy, Hotel Management
Good afternoon, We value your feedback based on your most recent stay with us! I am glad to know that the comfort and cleanliness of our rooms met your expectations. New Management has taken over the property and are working as quickly as possible to correct the problems the hotel may have to make sure we meet everyone's expectation. We would love to host you again on your next visit to NYC! Sincerely, Kathy
1 out of 5
by A verified travelerfrom Toronto

Worst Hotel I have ever seen in my entire life

Posted Dec 1, 2014
Pros: Nothing
Cons: Useless hotel. Remove it from Expedia.
Location: Nothing was good
The worst hotel of US. I would advice each and everyone please never ever go to that hotel. The people over there are thiefs. They show something on websites but the reality is totally different. I have had the worst bad experience of my life.
3 out of 5
Recommended
for Personal Event
by A verified traveler

Getting alot better at this hotel

Posted Nov 24, 2014 on Hotels.com
I have stay with this hotel several times and I have notice that it is getting improve a little slowly. Since I understand, the new management is doing the best it can to make the stay more comfortable.
Comment from Hotel Management
Jan 31, 2015 by Kathy, Hotel Management
Good evening, We appreciate and value your feedback based on your most recent stay with us! I am glad to hear that you have seen the improvement and this is just the beginning. We are working hard to make sure we meet our Guest expectations on their stay. Thank you for returning to our Hotel. Hope you have had a great stay with us. Sincerely, Kathy
1 out of 5
Recommended
for Personal Event
by A verified traveler

fair

Posted Nov 21, 2014 on Hotels.com
If you're looking for a place just to sleep for the night and do things around the city with little money to spend, you're in the right place.clean tiny room but could fit a six footer.
Comment from Hotel Management
Jan 31, 2015 by Kathy, Hotel Management
Good evening, New Management has taken over the property and are working to correct the problems the hotel may have so we can meet your expectations for your next stay with us. I am glad to know that the comfort and cleanliness of our rooms met your expectations. I understand our rooms did not meet your expectations. We are planning to upgrade the rooms as soon as possible. We would love to host you again on your next visit to NYC! Sincerely, Kathy
1 out of 5
by A verified traveler

no air conditional or radiator.

Posted Nov 16, 2014
very very cold!!! Also, bugs will show up at night. scary!!