Ratings based on 535 Verified Reviews

They paid and stayed. We double-checked.
4.7 out of 5
97% of guests recommend
4.8 Room cleanliness
4.7 Service & staff
4.8 Room comfort
4.7 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler

Hotel, ótima localização lojas igreja

Posted Jul 23, 2015
Tivemos bastante satisfação de ter escolhido este hotel!!!! Foi pura sorte pois pesquisei pela internet e arrisque e GRAÇAS Á DEUS acertei!!! Atendimento excelente, quarto espaçoso , e completo!!! Eu e minha família só temos a agradecer essa semana maravilhosa que tivemos "Hotel Surrey"
5 out of 5
Recommended
for Everyone
by A verified traveler

조용하고 고급스러운 어퍼이스트 사이드 뉴욕

Posted Jul 20, 2015
번잡한 뉴욕 관광지와 다른 느낌으로 제대로 된 뉴욕을 경험할수 있는 호텔임..멋진 로비와 친절한 프런트 직원들도 인상적이었음..센트럴 파크를 산책하기에도 아주 좋았고, 메디슨 에비뉴에서 쇼핑하기에도 매우 편리한 위치임..?
4 out of 5
Recommended
for Everyone
by A verified traveler from H

Expensive

Posted Jul 19, 2015
The service is slow. We asked for a rolling bed and we had to call three times before having it. One glass of milk 17.00 dollars. Breakfast really expensive.
5 out of 5
Recommended
for Everyone
by A verified traveler

Would recommend !

Posted Jul 8, 2015
Visited New York City for 3 days. Drove from Oakville, Ontario and were so pleasantly surprised at just how simple it was to locate hotel. Boutique style ,elegantly understated exterior and interior, with a superb location. Short walk to shopping and restaurants. Had our morning coffee relaxing in Central Park ,did some sightseeing, and enjoyed 3 excellent restaurants in the evening.. The best one, in hotel, on main level. Highly recommend !!
3 out of 5
Recommended
for Everyone
by A verified traveler from UK

nice hotel but not friendly or overally helpful

Posted Jul 7, 2015
Pros: the room was excellent
Cons: more helpful receptionist
nice hotel but hotel receptionist was quite brusque when we checked in and offered no assistance with bags or how to use the lift. Didn't advise about the facilities and as a result missed out.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jul 3, 2015
Lovely hotel, great breakfast omelette, attentive staff.
5 out of 5
Recommended
for Everyone
by A verified traveler from p

Beautiful room, fireplace, shower to die for.

Posted Jul 1, 2015
Excellent staff, phenomenal rooftop... Everything about the hotel is charming and makes you feel at home.
5 out of 5
Recommended
for Business Travelers
by A verified traveler

Posted Jun 27, 2015
The hotel is very nicely appointed and very conveniently located in Manhattan. Easy walking to Central Park and many other attractions. The hotel and restaurants are lovely. The personnel behind the front desk could have been more accommodating. They failed to make eye contact, greet guests nicely and generally seemed to be "stuck-up". Other staff were very nice and helpful.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jun 13, 2015
Great hotel, we had an excellent time, it's very comfortable, nice
5 out of 5
Recommended
for Everyone
by A verified traveler

A true delight

Posted Jun 8, 2015
We had a great time at this charming and delightful hotel, made exceptional by its staff and food. The location is nice, though I might warn that the central park view is obstructed. The rooftop is not to be missed, with sweeping city views in a provencal patio setting and all the food options are exquisite.