Ratings based on 64 Verified Reviews

They paid and stayed. We double-checked.
4.8 out of 5
97% of guests recommend
4.8 Room cleanliness
4.8 Service & staff
4.7 Room comfort
4.6 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
Recommended
for Everyone
by Stay from K

Hotel stay

Posted Mar 17, 2014
Breakfast was terrible,service is not excellent ...............
5 out of 5
Recommended
for Everyone
by JJ from Miami

Very Nice Very Surprised

Posted Feb 6, 2014
Pros: Everything and the fact it was VERY clean
Cons: Nothing…just really great
Location: The Rock...
Had an overnight stay at this hotel in the newly renovated Tower. Wow…absolutely beautiful and well done. The kind of work you would want in your own home. Very bright unlike so many other NY high priced hotels. Service was great and staff seemed very proud of the facility.
5 out of 5
Recommended
for Everyone
by A verified traveler

This traveler left a rating score only Posted Dec 31, 2013
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Nov 18, 2013
Great Hotel, 51st floor views
5 out of 5
Recommended
by Nora from Buenos Aires

Very good but no the better

Posted Sep 19, 2013 on Hotels.com
OK
5 out of 5
Recommended
by A verified traveler

This traveler left a rating score only Posted Aug 16, 2013 on Hotels.com
5 out of 5
Recommended
for Getaway With Friends
by A verified traveler

This traveler left a rating score only Posted Aug 15, 2013 on Hotels.com
5 out of 5
Recommended
for Shopping
by A verified traveler

Best of NYC

Posted Jul 13, 2013 on Hotels.com
The Palace it self is an icon of NYC and the Towers just add luxury and amenities to the experience. Great service and experience.
4 out of 5
Recommended
for Everyone
by Kim from New Orleans

Hotel atmosphere.

Posted Jun 28, 2013
The Tower part was very chic. But there is tons of construction going on and its very messy outside hotel. The rooms are large and have beautiful views. Convenient to shopping on 5th.
5 out of 5
Recommended
for Everyone
by Deb

Wonderful place to stay

Posted Jun 23, 2013
Pros: The location, the rooms, the workout facility
Cons: The hotel is undergoing renovation - the elevators take several minutes to arrive in the Towers
Location: Macy's, St. Patrick's Cathedral, Saks Fifth Avenue, Rockefeller Center, Starbucks close by :) Times Square, Central Park, Broadway - an easy cab drive
We had a wonderful time while staying in the Towers :) The service was flawless, the rooms were exemplary, and the location was perfect. In fact, we even enjoyed working out early in the morning and seeing the sun come up while looking at St. Patrick's Cathedral.