Ratings based on 225 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
92% of guests recommend
4.4 Room cleanliness
4.3 Service & staff
4.4 Room comfort
4.1 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Couples
by A verified traveler

Posted Jul 1, 2015
I loved my stay. The suite was lovely, the staff attentive and I love the atmosphere and history of the place.
5 out of 5
Recommended
for Everyone
by A verified traveler from ct

great hotel!

Posted Jun 29, 2015
Pros: everything!
Cons: not a thing!
Location: midtown is a wonderful location...shopping, theatre, dining!!!
Our stay was wonderful...great hotel, staff, location!
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jun 21, 2015
Pros: Location. Atmosphere.
Great location. Walking distance to any mid-town location.
5 out of 5
Recommended
for Families
by A verified traveler from RAVENNA

ATMOSFERA ECCELLENTE DEL PASSATO

Posted Jun 12, 2015
Pros: atmosfera
Cons: pulizia
Location: ottima per raggiungere qualsiasi luogo d'interesse
Ottima posizione, personale squisito, rapporto qualità prezzo ottimo. Merita tutta la sua storia , perciò bisogna visitarlo
5 out of 5
Recommended
for Everyone
by A verified traveler from uk

Amazing hotel with timeless beauty and elegance

Posted May 30, 2015
Waldorf lived up to its reputation. Stunning lobby and reception area with incredibly helpful staff. Room in the Towers was wonderful... Everything you could want and such a comfortable bed. Continental breakfast was good but the room does get busy. The hotel is in a great location... Central for 5th ave shops, Central Park, Times Square.
4 out of 5
Recommended
for Couples
by A verified traveler from nottingham

Nice Hotel in the heart of Midtown

Posted May 17, 2015
Pros: Great history and class.
Cons: Bathroom.
Location: Good location
Not stayed at the Towers before but have stayed at the Waldorf. It was a great room with separate living area lovely Super Kingsize bed. The use of the Club room was ok for breakfast but was not really big enough for the number of guests. Overall I am not sure if it is better to pay the same and get a better class of room at the standard hotel but would stay again.
5 out of 5
Recommended
for Everyone
by A verified traveler

My new favorite hotel!

Posted Apr 15, 2015
I can't say enough about my stay at the Towers. I travel to New York frequently and have stayed in "luxury" hotels before, but the Towers of the Waldorf Astoria is the first hotel I feel truly lives up to that title. The hotel itself is gorgeous. My room was spacious and beautifully decorated, but unlike my experiences at other hotels, the room was pristine and the cleaning staff was dedicated to keeping it that way. The lobbies, the hallways, and even the elevators are spotlessly clean and exquisitely beautiful. The staff was incredible as well. From the moment my car door was opened for me at the entrance until I checked out of the hotel, someone greeted me by name each time I passed by. I was treated with kindness, respect and familiarity for the duration of my stay. The concierge and front desk were so helpful and friendly, I almost miss seeing their faces now that my stay is over. This hotel is luxurious not only in accommodations but also in the atmosphere they provide for their clients. Stay here, it is an experience worth every cent!
5 out of 5
Recommended
for Everyone
by A verified traveler from Devon UK

Waldorf Astoria Towers April 2015 Break:

Posted Apr 10, 2015
Pros: Astoria lounge Facilities Staff Location
Cons: More room in the Astoria lounge for breakfast . It got rather hectic and a liitle fraught for some of the guests
Location: Fabulous. very central location
Staying here really added to our New York Experience. The staff were helpful, the room fabulous and the general ambience excellent
5 out of 5
Recommended
for Everyone
by A verified traveler from charleston, SC

What a lovely experience!

Posted Mar 31, 2015
We normally stay on Upper East side. This switch was very pleasant. Suites are very roomy, clean, and staff from bellman, front desk, servers, housekeeping were all friendly, accommodating and went the extra mile. We had a sick child and concierge was extremely helpful in locating a physician nearby. Hotel is not as newly renovated as Plaza or ritz but room size, price and atmosphere make it a great family choice.
5 out of 5
Recommended
for Everyone
by A verified traveler from Surrey

Lovely hotel

Posted Mar 16, 2015
Pros: It is old fashioned but with up to date amenities
Cons: The breakfast wasn't as great as I expected for this type of hotel.
Location: We walked from the hotel to the Rockefeller centre and onto Times Square. We also walked 5th avenue up to Bloomingdales and onto Roosevelt Island.
Hotel was exactly as we expected, has a lovely old feel, hotel staff excellent and could not make us feel any more welcome. Spacious room with all the facilities we expected. Great location with easy access to entertainment and shops.