Ratings based on 110 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
88% of guests recommend
4.5 Room cleanliness
4.3 Service & staff
4.4 Room comfort
4.1 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler

FABULOUS!

Posted Oct 12, 2014
Pros: ABSOLUTELY EVERYTHING!
Cons: NOT A THING!
Location: MIDTOWN...ACCESS TO SHOPPING, DINING, THEATRE!
WONDERFUL! TOTAL LUXURY! FRIENLY STAFF, DELICIOUS FOOD, A LOVELY EXPERIENCE!
5 out of 5
Recommended
for Everyone
by A verified traveler

Great hotel

Posted Sep 30, 2014
Highly Recommended ... Great staff and great stay
3 out of 5
Recommended
for Everyone
by A verified traveler

Vintage hotel in Midtown location.

Posted Sep 16, 2014
Pros: The ambiance of a grand hotel from the 1930's right in the middle of Manhattan.
Cons: The breakfast lounge was not very big for the amount of guests using this facility.
Location: Midtown location near Grand Central Station in Park Avenue. A few blocks from 5th Avenue, Rockefeller Centre, Times Square and Broadway.
A little disappointed in the Towers hotel. Cost over $500 a night for an en suite that was styled in 1930's. The publicity shows bedroom suites with separate sitting areas which is what I expected for the price I paid. The room was not ready on arrival. It took 48 hours for the room safe to be repaired and queuing at the breakfast lounge and reception lounge bar was a regular occurrence. The staff were excellent and the hotel is in a n ideal location.
5 out of 5
Recommended
for Everyone
by A verified traveler from Boston, MA

Waldorf Astoria Towers September 5-7, 2014

Posted Sep 8, 2014
Wonderful hotel centrally located to shops , subway and great restaurants. Staff was attentive, room was beautifully appointed with Italian bed linens and marble bath. A perfect place for a relaxing evening after a long day of shopping and sightseeing !
4 out of 5
Recommended
for Everyone
by A verified traveler

1 bedroom suite was quiet and comfortable.

Posted Aug 30, 2014
Pros: Location and staff
Staff were helpful, friendly and discreet. Complimentary breakfast was more than adequate.
5 out of 5
Recommended
for Couples
by A verified traveler

Posted Aug 18, 2014
gracious staff and accommodations. everyone was very helpful and friendly
5 out of 5
Recommended
for Everyone
by A verified traveler

Ni e

Posted Aug 16, 2014
Pros: Clean
Cons: Doormen
Location: Cannot be better.
Excellent food,Room Service , elevators, i liked most of it.
5 out of 5
Recommended
for Everyone
by A verified traveler from London

The Waldorf Towers - very special place!

Posted Aug 2, 2014
Pros: Beautiful rooms, spot-on service, really special treatment.
Cons: 24-h room services is a must. Some people work from 3:00-4:00 a.m. in the morning and been able to get you coffee and juice at 6:00 is not goodenought
Location: I was there for business, but the Guerlaine spa made it up. In any case, its locations is great for whatever you want to do in NYC
The Waldorf Towers are a very special place, very different from the rest of Waldorf Astoria. With a separate entrance that only the Towers guests' have access to and the lounge room where you can have free breakfast, they make you feel really special, plus you have an easy access to the Guerlain spa. Rooms a beautiful and the staff is amazing. This place does deserve its five start. The only disappointing think is that they no longer have the 24-h room service, so if you start your day at 3:00 a.m and desperately need a cup of coffee and freshly squeezed juice, do get your own. Despite that, thank you for a special treatment!
3 out of 5
by A verified traveler

Nice hotel in a great location.

Posted Jul 16, 2014
I suppose that given its reputation, I anticipated being blown away by the hotel. The room, while certainly comfortable, felt dated. The bathroom door did not close entirely, the TV remote/TV was difficult to operate, and one of the lights did not work. On the plus side, the hotel staff proved helpful more than once and were always courteous and aimed to please.
4 out of 5
Recommended
by ANh

This traveler left a rating score only Posted Jul 7, 2014 on Hotels.com