Ratings based on 197 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
91% of guests recommend
4.4 Room cleanliness
4.3 Service & staff
4.4 Room comfort
4.1 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Surrey

Lovely hotel

Posted Mar 16, 2015
Pros: It is old fashioned but with up to date amenities
Cons: The breakfast wasn't as great as I expected for this type of hotel.
Location: We walked from the hotel to the Rockefeller centre and onto Times Square. We also walked 5th avenue up to Bloomingdales and onto Roosevelt Island.
Hotel was exactly as we expected, has a lovely old feel, hotel staff excellent and could not make us feel any more welcome. Spacious room with all the facilities we expected. Great location with easy access to entertainment and shops.
5 out of 5
Recommended
for Everyone
by A verified traveler

Excellent

Posted Mar 7, 2015
My family and I enjoyed ur stay and definitely we know that would be our choice for our next trip to visit the big apple. Conveniently located close to our points of interest, friendly staff, spacious suite at the towers.
5 out of 5
Recommended
for Everyone
by A verified traveler

un vrai bonheur!!

Posted Mar 6, 2015
accueil chaleureux et francophone!!un très grand merci a Mickael et Pedro de la reception qui ont été exceptionnels .une grande écoute ....et très pro! je tiens aussi à saluer bruno qui est parfaitement bilingue et qui s'est bien occupé de mon petit garçon et de nous aussi...je reviendrai sans hésiter dans cet hotel....
5 out of 5
Recommended
for Everyone
by A verified travelerfrom VT

Best of NYC

Posted Mar 4, 2015
Pros: Everything
Cons: Check in was not as welcoming as normal - they asked if I had ever been at hotel when I am there nearly every other month, would except they should kn
Location: my office & everything is nearby
The Waldorf is my treat to myself whenever I am in the city. It usually is an effort to get into town and most often follows a long day of meeting & it doesn't get any better walking into my room that has a lobby and 14' ceilings. Old world charm, my old regret is most often I am alone and my significant other cannot share in how lovely my stay always is at The Waldorf!!
5 out of 5
Recommended
for Everyone
by A verified travelerfrom lancaster

Simply perfect

Posted Feb 28, 2015
You walk into an iconic hotel and the special feeling continues throughout. The room was big but huge for new York standards. Service was top notch and friendly. Extremely clean. Great access to all the attractions.
5 out of 5
Recommended
for Couples
by A verified traveler

Posted Feb 5, 2015
Great staff, unbelievable price (cheap compared with other hotels) in NY, clean room. Totally, awesome hotel!!
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Guernsey

Fabulous hotel

Posted Jan 28, 2015
Pros: The wonderful architecture, the staff, the spacious room.
Cons: More attention to detail in cleanliness of room.
Location: Excellent location. Walking distance to Times Square, Top of the Rock, Grand Central and shopping.
We stayed in the Towers and which was fabulous. The taxi dropped us off at an obscure entrance and we had trouble finding reception for the Towers. The room was spacious and comfortable and we were pleased. The bathroom door was very dirty on the paint work and there was a hole in the door. The maid service was impeccable and the ambiance of the hotel was fantastic. The courtesy breakfast was all you could ask for. Very pleased.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom 日本

ニューヨークで一番のおすすめです。

Posted Jan 11, 2015
他の近代的なホテルも良いですが、いかもにアメリカの良き時代の雰囲気を味わいたいのならこちらです。特にタワーはさらに格上。最高の贅沢な雰囲気が味わえます。各所に飾られた著名人たちの写真がこのホテルの伝統を感じさせてくれます。室内の調度品・設備・水回りも素晴らしいです。グランドセントラル駅に近く、観光の拠点としても良い場所です。部屋からの眺望があまり良くないのが欠点と言えば欠点。その他は満点です。
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jan 7, 2015
Room a little bit out of date. Still very comfortable
3 out of 5
by A verified traveler

Posted Dec 27, 2014
there were a lot of strange amenities and staff was friendly but unhelpful