Ratings based on 403 Verified Reviews

They paid and stayed. We double-checked.
4.6 out of 5
90% of guests recommend
4.7 Room cleanliness
4.6 Service & staff
4.6 Room comfort
4.6 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler from New york

Great hotel -excellent staff -very good location

Posted Jun 24, 2015
Pros: service and quality
Cons: Nothing
Location: very central
Apart from slight delay waiting for room experience was perfect
5 out of 5
Recommended
for Everyone
by A verified traveler from M

Great hotel when staying above Times Square

Posted Jun 19, 2015
Great staff. They learned my name (and I learned theirs). Concierge not as knowledgable as in other high end NY hotels but very helpful and did some digging for me and had the info in my room when I returned.
Comment from Hotel Management
Jun 22, 2015 by General Manager, Hotel Management
Dear Guest, Thank you for choosing to stay at Trump International Hotel and Tower New York-Central Park and for taking the time to post a review of your recent stay. I am delighted to read that you would recommend our hotel and I do hope we will have the opportunity to welcome you back very soon.
5 out of 5
Recommended
for Everyone
by A verified traveler from New York

Hotel bien centré

Posted Jun 17, 2015
Pros: Voir ci-dessus
Location: Columbus Circle (sud de Central Parc) Proche de tout.
Hotel bien centré, proche de plusieures lignes de métros, vue magnifique sur Central Parc, sauna et piscine intérieure, propreté impécable, personnel très prévenant
Comment from Hotel Management
Jun 22, 2015 by General Manager, Hotel Management
Dear Guest, I am delighted to read you had a great experience at Trump International Hotel and Tower NY-Central Park. Thank you for taking the time to highlight your favorite features of our hotel that helped make your stay so fantastic; i.e., our close proximity to subway, beautiful views of Central Park, sauna and indoor pool, impeccable cleanliness and very helpful staff. We look forward to welcoming you back soon.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jun 5, 2015
Luxury accomodations but somewhat outdated. Ie. Bathrooms could be improved & updated. Staff accommodating but lacking in hospitality, friendliness. The best things about this hotel are location and rooms are all a suite, ny apartment with complete kitchen , living room and Seperate bedroom. Nice but Not great- next time would go back to the Carlysle or the Plaza.
Comment from Hotel Management
Jun 8, 2015 by General Manager, Hotel Management
Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jun 5, 2015
We had a wonderful time. Great service. The location was great. Walking distance to shopping and restaurants. The room was great and comfortable.
Comment from Hotel Management
Jun 8, 2015 by General Manager, Hotel Management
Dear Guest, Thank you for taking the time to share your positive feedback following your visit to Trump International Hotel and Tower New York-Central Park. We are so pleased you enjoyed your stay with us. We do look forward to welcoming you back in the near future.
5 out of 5
Recommended
for Everyone
by A verified traveler from GB

Brilliant all round

Posted Jun 3, 2015
Once in a lifetime stay with trump close to all and still maintains the luxury of being far away from the centre
Comment from Hotel Management
Jun 5, 2015 by General Manager, Hotel Management
Dear Guest, Thank you for taking the time to share your positive experience following your visit to Trump International Hotel and Tower New York-Central Park. We are so pleased you enjoyed your stay with us. We do look forward to welcoming you back in the near future so that we may exceed your expectations once again.
5 out of 5
Recommended
for Everyone
by A verified traveler from Leicester, UK

A five star stay

Posted Jun 1, 2015
Pros: The service was fantastic with staff who could not do enough to help make our stay as memorable as our trip to the city itself.
Cons: I would have loved to have had breakfast included in the hotel stay as standard but that's neither here nor there given the local options nearby.
Location: Columbus Circle is a great base for touring all of Manhattan with the subway next to it, the park out front and Broadway cutting across it.
The hotel staff were extremely welcoming and ever so helpful from the minute we arrived to the minute we left. The little touches were very much appreciated, from bottles of water given out by the door staff to the extremely knowledgeable front of house staff able to offer local advice on all sorts, we were very grateful for their expertise. The hotel was very clean and luxurious and served as a great base from which to roam both uptown and downtown Manhattan. I don't see why people quibble about the quality of the lobby, this detracts nothing from the hotel at all. Yes, its relatively small but perfectly presented and absolutely adequate for a functioning high quality hotel. How much time on your holiday do you really want to spend in a hotel lobby?
Comment from Hotel Management
Jun 4, 2015 by General Manager, Hotel Management
Dear Guest, Thank you for taking the time to post such a wonderful review from your most recent stay with us at Trump International Hotel and Tower New York. I was so pleased to read that you thoroughly enjoyed our luxurious guestroom facilities, and thank you for commending our staff and acknowledging our small but perfectly presented lobby area. We do look forward to welcoming you back very soon.
4 out of 5
Recommended
for Couples
by A verified traveler from nrw

Mitten drin

Posted May 30, 2015
Pros: Ein Traumblick auf den Centralpark
Luxus pur zum guten Preis und das alles total zentral
Comment from Hotel Management
Jun 4, 2015 by General Manager, Hotel Management
Dear Guest, I am delighted to read you had a luxurious experience at Trump International Hotel and Tower NY-Central Park. Thank you for taking the time to highlight your favorite features of our hotel that helped make your stay so fantastic. We look forward to welcoming you back soon.
5 out of 5
Recommended
for Everyone
by A verified traveler from uk

great hotel next to central park

Posted May 29, 2015
Pros: staff second to none in every way.
Cons: provide a seating area
Location: very good location, for sights and shopping.
No lounge area ! Every thing else excellent.Food superb and rooms spacious and comfortable.
Comment from Hotel Management
Jun 4, 2015 by General Manager, Hotel Management
Dear Guest, Thank you for choosing to stay at Trump International Hotel and Tower New York-Central Park and for taking the time to post a review of your recent stay. I am delighted to read that you would recommend our hotel's superb food and spacious comfortable rooms. I do hope we will have the opportunity to welcome you back. Once again, thank you for your comments and for choosing to spend your time with us.
3 out of 5
Recommended
for Everyone
by A verified traveler from Las Vegas

Very nice hotel but overbooked.

Posted May 27, 2015
I was in NYC for short trip and booked a room online. The trip out was long and I was looking forward to checking in and catching a nap. Unfortunately, the hotel was way overbooked and the housekeeping dept was not able to have many rooms ready by check-in time. After receiving apologies from the manager, I was finally able to check in only to have to check out less than 24 hrs later. The room was beautiful and quiet. The staff was very attentive but waiting for hours to finally get a room detracted from an otherwise pleasant stay.Q
Comment from Hotel Management
May 29, 2015 by General Manager, Hotel Management
Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of.