Ratings based on 387 Verified Reviews

They paid and stayed. We double-checked.
4.5 out of 5
90% of guests recommend
4.7 Room cleanliness
4.6 Service & staff
4.6 Room comfort
4.6 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
by A verified travelerfrom New York

Le Trump est une tromperie

Posted May 5, 2015
Prestations inférieures à celles de la catégorie de cet hôtel qui joue dans le grand standing sur Central Park. Chambres exiguës. Climatisation déréglée. Lit trop mou digne d'un vieux 140 cm pour un soi-disant queen size. Salle de bains très petite. Mal insonorisé sur l'extérieur même au 9e étage. Beaucoup de personnel mais peu d'efficacité pour résoudre les problèmes. Donc beaucoup trop cher pour ce que c'est.
Comment from Hotel Management
May 7, 2015 by General Manager, Hotel Management
Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom England

50th Birthday surprise for my wife.

Posted Apr 29, 2015
Pros: The staff, especially the Doormen. Always polite and helpful with lots of top tips for first timers in NY.
Cons: Fantastic all round.
Location: Walking distance of all the major sights - Central Park, Broadway, 5th Avenue. Its on Columbus Circle which is a major subway interchange.
We had never been to the USA before. After a traumatic transfer from the airport via a third party, we were made to feel like VIP's within seconds of arriving. Door staff and receptionist could not do enough for us. Excellent friendly staff who looked after us for the whole of our stay. Best hotel I have ever stayed in. Great location for exploring Manhattan as most sights are within walking distance. High police presence in the area due to proximity to a station, made us feel very safe.
Comment from Hotel Management
May 1, 2015 by General Manager, Hotel Management
Dear Guest, I was very pleased to read you felt pampered during your recent visit to Trump International Hotel and Tower NY-Central Park. Thank you for taking the time to share your experience with the hotel features that you enjoyed and for acknowledging our team members who assisted in making your stay more convenient and comfortable. Your feedback is much appreciated and I will be sure to share your kind appraisal with our staff. I am sure it will be very well received. Thank you again for your post and I look forward to welcoming you back in the near future.
5 out of 5
Recommended
for Everyone
by A verified traveler

Excellent hotel

Posted Apr 28, 2015
Pros: Everything.
Cons: Nothing.
Location: Central park was right across the street and main attractions were within walking distance.
We were very impressed with how smooth and excellent the service was at this hotel. Everyone from the doorman to the concierge staff was very professional, polite and helpful. The room was very comfortable and included everything that we needed. The view from the room was spectacular. Would definitely recommend to everyone.
Comment from Hotel Management
Apr 30, 2015 by S Mills, Hotel Management
Dear Guest, Thank you for recommending the Trump International Hotel & Tower NY-Central Park after your most recent visit with us. Our entire staff joins me in expressing our deepest gratitude for your gracious comments. Feedback such as yours encourages us to continue in our efforts to exceed our guests’ expectations. We look forward to welcoming you back in the near future.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Apr 27, 2015
The service was spectacular and the room was lovely and had every possible amenity you could imagine.
Comment from Hotel Management
Apr 29, 2015 by S Mills, Hotel Management
Dear Guest, Thank you for taking the time to post such a wonderful review from your most recent stay with us at the Trump International Hotel and Tower New York-Central Park. I was so pleased to hear that you thoroughly enjoyed your lovely guestroom and amenities. We do look forward to welcoming you back very soon.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom N Ireland

Posted Apr 27, 2015
Pros: everything
fabulous hotel, opposite central park and walking distance to 5th ave etc. opposite Lincoln Centre, great shops and great jazz in Rose Theatre and Dizzy's Coca Cola Club - superb. Best place to stay in NYC
Comment from Hotel Management
Apr 29, 2015 by S Mills, Hotel Management
Dear Guest, Thank you for the very positive review of your recent visit to the Trump International Hotel and Tower New York-Central Park! I am delighted to read your recommendation of our hotel and that you consider us the best place to stay in NYC! We certainly look forward to welcoming you back in the near future.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Apr 26, 2015
Bonne hôtel, bien équipée. Eau, café, thé, WI-FI, etc gratuit. Personnel disponible
Comment from Hotel Management
Apr 29, 2015 by S Mills, Hotel Management
Dear Guest, I am delighted to read that you enjoyed your recent stay with us at the Trump International Hotel and Tower New York-Central Park and I appreciate your warm acknowledgement of our hotel's amenities and our wonderful staff. We look forward to welcoming you back in the near future.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Clermont Ferrand

Bel hôtel

Posted Apr 21, 2015
Pros: Sa situation
Cons: La nourriture car le petit déjeuner pris dans la chambre était très cher et pas bon.
Location: Tout peut se faire, Times Square, Central Park, American Museum of Natural History, etc....
Nous avons trouvé l'hôtel très bien de part sa situation géographique en face de Central Park et à quelques pas de Times Square. Le personnel est accueillant et les équipements de l'hôtel sont de bien. Le séjour, même s'il était trop court, était époustouflant. New York est une ville fantastique mais épuisante !!!
Comment from Hotel Management
Apr 23, 2015 by S Mills, Hotel Management
Dear Guest, Thank you for taking the time to share your feedback regarding your recent stay at Trump International Hotel and Tower New York-Central Park. We are very pleased you enjoyed our hotel's location across from Central Park and thank you for commending our wonderful staff and hotel facilities. We have passed along your comments to our room service manager to take the necessary steps towards making improvements. We sincerely look forward to welcoming you back in the very near future.
5 out of 5
Recommended
for Everyone
by A verified traveler

great room, great views, wonderful location

Posted Apr 21, 2015
This hotel has it all: great room with high class furnishing, great views, wonderful location overlooking Central Park
Comment from Hotel Management
Apr 23, 2015 by S Mills, Hotel Management
Dear Guest, Thank you for the feedback advising us of your positive experience at the Trump International Hotel & Tower New York-Central Park. Our entire staff joins me in expressing our deepest gratitude for your high ratings and gracious comments. We are so glad you enjoyed your visit and we look forward to welcoming you soon again.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom NRW

Super Hotel in excelenter Lage

Posted Apr 19, 2015
Pros: Die Lage
Cons: Nein!
Location: Siehe oben.
Nur über die Straße in den Central Park und in 10 Minuten am Times Square. Dazu für NY relativ ruhig. Kein Neubau aber super in Schuss!
Comment from Hotel Management
Apr 21, 2015 by S Mills, Hotel Management
Dear Guest, Thank you for reviewing our hotel after your recent visit. We are very glad you enjoyed our excellent location just across the street from Central Park and in close proximity to Times Square. We look forward to welcoming you back to the Trump International Hotel & Tower New York - Central Park in the very near future.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Apr 16, 2015
Perfect,,commendable will recommend to friends
Comment from Hotel Management
Apr 20, 2015 by S Mills, Hotel Management
Dear Guest, Thank you for taking the time to share your positive feedback of the Trump International Hotel and Tower New York-Central Park. We are so pleased you enjoyed your stay and will recommend our Hotel. We do look forward to welcoming you back in the near future.