Ratings based on 1,058 Verified Reviews

They paid and stayed. We double-checked.
4.7 out of 5
96% of guests recommend
4.8 Room cleanliness
4.7 Service & staff
4.8 Room comfort
4.7 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler from K

Beautiful hotel with a beautiful view

Posted Jul 2, 2015
Hotel was beautiful! Extremely clean and quiet. The view was spectacular. I'm not a huge fan of city hustle and bustle but seeing it from high up is breath taking! Staff was welcoming and quick to send help if needed. The beds were sooo comfortable. The only downside was I felt the pillows were a little too soft, but I requested more pillows and they brought them right away. Those extra pillows were not as soft, so I was very pleased. It was truly a 5 star stay for us! I would recommend this hotel to anyone looking for a quiet, friendly stay.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jun 22, 2015
This hotel should not be advertised as 5 star. Amenities and service are light. It's a modern, but not luxury hotel.
4 out of 5
Recommended
for Everyone
by A verified traveler from Toronto

Great Hotel & Location

Posted Jun 15, 2015
Loved hotel. Only issues: my premium king suite on 35th floor was next to elevator and I heard the elevator all night going up & down. Secondly, you can hear people talking in the hallways as though they were in your room. Otherwise hotel experience was lovely!
5 out of 5
Recommended
for Everyone
by A verified traveler from Washington DC

Great Hotel in SOHO, very chill

Posted Jun 15, 2015
Pros: Vibe, decor, ammenities in room. Location!
Cons: Toilet was broken.
Location: Just outside the Holland Tunnel. Easy to drive right up and park (even some street parking!) Short walk/cab to the Village and lower Manhattan.
Awesome place, nice modern vibe. Staff was courteous but not overly in your face. Room was great. I'm sure there are some great rooms on higher floors with better views but we were on the 14th floor and the view was ok. Room service was pricey (typical NYC stuff, Eggs and bacon for $32!). Our room was really great beautiful bathroom with huge tub and great shower. The toilet did stop working the morning that we checked out, which was too bad, but otherwise room was great. GREAT 7th floor pool deck and bar. Not very big but just cozy enough to chill have some drinks and take a dip in the small pool. Lots of nice looking youngish people hanging out with a relaxed vibe. Will definitely go back!
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jun 14, 2015
Room was nice, but the room service food wasn't good and it took longer than they said to arrive.
4 out of 5
Recommended
for Everyone
by A verified traveler from Cheshire, England

Opulent but not pretentious

Posted Jun 12, 2015
Wouldn't normally stay in a Trump Hotel and this was a last minute thing for business. Room was fantastic, staff were extremely helpful and the location suited as all my favourites, Soho, Chelsea and TriBeCa were in easy reach. Only ate breakfast. It was good. I would return.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jun 8, 2015
Love this hotel. I don't know how they hire the most hospital staff, but they are all top notch!! Always consistent too!!
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted May 31, 2015
Just had a wonderful 5 nights at the trump soho. The only blip was while checking in. We were upgraded to a higher floor but had to wait over three hours for the room to be cleaned/ prepared. When we finally got the room it was spotlessly clean though, but we were tied and stressed after the waiting round and the long journey to get there. After that initial blip we enjoyed the hotel and had a nice afternoon around the pool.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted May 30, 2015
Great location. Good food in Koi. Staff were v good. Rooms excellent. This is a great hotel for a wander around down town NYC. Very close to Soho. Great places to eat nearby, an easy walk up 6th Ave. Expensive so look for deals.
5 out of 5
Recommended
for Everyone
by A verified traveler

Top hotel in the heart of Soho district.

Posted May 27, 2015
Great location at the heart of Soho. Nearby great shopping and restaurants. Amazing/clean views. Impecable staff and polished/very clean room. Miss a bit some some extra top trump style details. Otherwise, all highly recommendable!!