Ratings based on 338 Verified Reviews

They paid and stayed. We double-checked.
3.5 out of 5
90% of guests recommend
4.0 Room cleanliness
3.5 Service & staff
3.1 Room comfort
3.6 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jul 22, 2015
Good location. Easy to get around town. Nice staff. For a simple nice place to stay it's the one.
4 out of 5
Recommended
for Everyone
by A verified traveler from stuttgart

Gute Lage, moderne Zimmer

Posted Jun 30, 2015
Lage 5 Gehminuten zur Metro. Zimmer waren zwar sehr klein aber modern. Einzige Kritik geht an die Betten - wir hatten einige Wanzenbisse nach 3 Nächten!
3 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel

Posted Jun 29, 2015
This was a nice hotel. Rooms are small but not unreasonable for NY. Staff is really on a front desk person on a laptop, and the cleaning staff, who I heard but never saw. I didn't book this room expecting to spend anytime in it other than for a few hours sleep each night. With that in mind it was a great room at very good price. If you're looking to kick back and relax in your room, you probably should spend the extra to go elsewhere. My only real annoyance was how thin the walls are, as I heard someone snoring on two occasions. I would stay here again.
4 out of 5
Recommended
for Other
by A verified traveler from Houston, TX

Posted Jun 24, 2015
Pros: Convenient to the subway. The included breakfast was at a local café two blocks away. Had my choice of 5 breakfasts cooked to order.
Cons: More light at the bathroom sink for shaving, etc.
Location: The neighborhood was safe even late at night at 2-3 in the morning when I returned to the hotel.
The Union Hotel is close to the subway in a peaceful neighborhood. I was there for four nights and the room was kept clean and the staff was friendly. The room was small but all I needed was a place to sleep. It may not be suitable for 2 people. My room had a view of the lower Manhattan skyline.
2 out of 5
by A verified traveler

DISCOUNT ROOM

Posted Jun 9, 2015
Pros: NOTHING
Cons: LARGER ROOMS
Location: I NEEDED THE ROOM BECAUSE MY SON WAS GRADUATING THE NEXT DAY I WAS ABLE TO WALK TO THE BARCLAY CENTER THAT WAS THE ONLY THING GOOD.
I WAS SUPPOSE TO GET A KING SIZE BED WAS GIVEN A QUEEN SIZE BED I WAS TOLD THEY DID NOT HAVE ANY OTHER ROOMS AND SAID IT WAS AN ERROR ON YOUR PART AND I SUPPOSE TO GET A 20% DISCOUNT I WILL FIND OUT WHEN I GET MY CC STATEMENT. THE ROOM WAS SO SMALL YOU COULD NOT EVEN WALK IN THE ROOM VERY DISAPPOINTED.
4 out of 5
Recommended
for Everyone
by A verified traveler from Toronto, ON

Good location for access in Brooklyn - DT

Posted Jun 6, 2015
Pros: Location
Cons: Nothing I can think of
Location: Downtown Brooklyn
Small but efficient rooms. Good front desk. Nice location. Continental breakfast - lots of options and fresh.
2 out of 5
by A verified traveler from Brooklyn, NY

Okay Hotel.

Posted Jun 4, 2015
Pros: Near transportation.
Cons: Everything, especially customer service.
Location: Downtown Brooklyn.
Rented room for family member. They informed me that front desk person was rude and extremely difficult. I spoke to her because the hotel requested a credit card for incidentals (that I was not aware of) and they didn't have one. I was willing to give her my card information but she didn't want to take it. After some negotiating, we settled on me faxing the card information to her. If I could have cancelled without losing my money I would have. I was also informed the room was extremely small. So small that they weren't able to lie in bed and view the television. There wasn't room to walk around room without being each others way. I would not recommend this hotel.
3 out of 5
Recommended
for Everyone
by A verified traveler

Sehr kleine Zimmer, aber sauber und freundlich

Posted May 19, 2015
Gute Anbindung an die Subway nach Manhattan, Frühstück inkl., freundliches Personal, aber alles extrem klein und eng.
5 out of 5
Recommended
for Everyone
by A verified traveler from AG miami, FL

Posted May 6, 2015
Very nice, clean and comfort, Near from subway station. The staff was nice, the next time I'll be there again.
4 out of 5
Recommended
for Families
by Donna L from Massachusetts

Nice hotel and neighborhood

Posted Apr 22, 2015 on Hotels
The Union Hotel was a find for us. Though the front desk & lobby were by far the smallest we've seen, the staff friendly, accommodating and very helpful. Our room and private bathroom were quite nice and we felt comfortable. The neighborhood though very industrial was quite eclectic and this section of Brooklyn was accessible by foot, and had a tremendous selection of restaurants and little shops. Really enjoyed the Union Hotel in Brooklyn. D.