Ratings based on 1,619 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
90% of guests recommend
4.3 Room cleanliness
4.4 Service & staff
4.2 Room comfort
4.3 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Massapequa, NY

Hotel located in middle of Times Square.

Posted Feb 26, 2015
Pros: We love it's ideal location, the accommodating staff, and the absolutely fabulous Blue Fin restaurant located in the hotel.
Cons: The cleanliness of the rooms and the upkeep of the furniture of the rooms.
Location: It is near many fabulous restaurants, theaters, movie theaters, shops and museums.
We have stayed at this hotel several times because it is centrally located to many places within Times Square. We stayed this time to celebrate my husband's birthday and we had tickets to the theater so this location was ideal. While we do enjoy staying here, we have been finding that the rooms are stating to show some wear and tear. The bathroom didn't look as pristine as it could have and the headboard of the bed was peeling apart.
5 out of 5
Recommended
for Everyone
by A verified traveler

Comfortable

Posted Feb 22, 2015
Close to everything we wanted! Comfortable bed! Wish there was another lamp! Personal thing! These days I need bright light to see
4 out of 5
Recommended
for Everyone
by A verified traveler

Great shopping trip in NY

Posted Feb 20, 2015
Pros: Staff were very friendly, good gym, goo bar and restaraunt
Location: Shops, shops, shops, central park
Good location, friendly staff, great buzz, great location, breakfast was fantastic
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Island of Long

Bonamassa

Posted Jan 26, 2015
Cool corner room, Blu Fin Resturant was good service, good food and reasonable price. Room service food was also excellent although a little pricy. Over all we ha a great time and will return again.
5 out of 5
Recommended
for Everyone
by A verified traveler

Top Hotel

Posted Jan 15, 2015
Premiumzimmer mit Blick auf Broadway gebucht, sehr schöne Ausstattung, top Hotel
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Sydney Aust

Great location for wanting to stay in Time Square

Posted Jan 14, 2015
We had a corner room with a connecting room for our 3 kids. One room had a bath the other shower only so for us this was great we could choose. Lots of space for their lead in room type especially for New York hotels. Foyer is gorgeous and staff were very welcoming and helpful. Our daughter by accident opened the $9USD water and they took it off the bill, very pleased with that. All in all had a fabulous 10 night stay at the W Time Square
3 out of 5
by A verified travelerfrom Nice

cher pour ce que c'est

Posted Jan 12, 2015
Nous avons choisis une fantastic room pour notre séjour à NYC pour le jour de l'an. Vu le prix de la chambre et la description faite on s'attendait vraiment à une chambre haut de gamme,mais il s'agit d'une chambre standard,certes avec des équipements "accessoires" haut de gamme mais vraiment rien de fou. Les premières nuits les fantastic room n'étaient même pas disponible donc on a été sous-classés il a fallu aller râler et demander l'intervention d'un responsable pour avoir ladite chambre et négocier pour être surclasser en compensation pour finir le séjour (et pour le coup les suites valent vraiment le coup..)
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Tokyo

アクセスの良いデザインホテル。

Posted Jan 12, 2015
タイムズスクエアのど真ん中で駅からも近く、隣は24H営業のダイナー、目の前はスタバ。とにかく便利です。 部屋もお洒落で快適ですが、唯一の難点は照明が暗いこと。すべての照明をつけてもうす暗く、本を読んだりする時に少し不便です。 フィットネスは文句なく快適に利用できます。
4 out of 5
Recommended
for Everyone
by A verified travelerfrom m

Perfecta ubicación

Posted Jan 10, 2015
Agradable céntrico muy buena opción costo beneficio en NYC!
3 out of 5
Recommended
for Everyone
by A verified travelerfrom Orleans

Personnel peu disponible.

Posted Jan 9, 2015
Le personnel n'était pas très disponible notamment pour m'imprimer mes Boarding Pass, pour nous servir au bar...