Ratings based on 1,632 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
90% of guests recommend
4.3 Room cleanliness
4.4 Service & staff
4.2 Room comfort
4.3 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Washington State

Hotel in Times Square

Posted Mar 26, 2015
Pros: Location, safety, comfort.
Cons: I hate when hotels like this one don't have a coffeemaker in the room!
Location: Perfect location for visiting New York. Right in the heart of Times Square.
Great location - walking distance to so many attractions. The most comfortable bed. Great housekeeper. The only bad thing is that there is absolutely no counter space in the bathroom for makeup or toiletries- not designed for a woman! No coffeemaker in the room but across the street from Starbucks.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Miami, FL

Close to EVERYTHING!

Posted Mar 24, 2015
This hotel proved to be the perfect location to enjoy all the touristy attractions, while still being able to walk to nearby restaurants with ease. We arrived to NYC way before check in time, but the front desk was able to find a room and helped us get accomadated. My brothers loved the fact that we were in the middle of all the action but still tucked away enough that we felt safe. There was always 2-3 doormen at all times and helped you with anything you needed. The only downside is having to pay for WIFI and the screeching sound when sliding the bathroom door open & closed.
3 out of 5
by A verified travelerfrom texas

overpriced and uncomfortable

Posted Mar 21, 2015
no amenities; tiny uncomfortable lobby; beds uncomfortable
3 out of 5
by A verified travelerfrom bklyn.ny

Great location

Posted Mar 9, 2015
The room is okay but for $800 I should have had a coffe/tea maker. There was only one robe and the windows were filthy. We had a great view of the city but couldn't take pictures because of the dirty windows. The ice machine on my floor didn't work. I expected more for the price.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Feb 28, 2015
Pros: location and service
Location: great location just on the time sqr
great location, excelent service. the hotel resturant is good and so is the bar.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Massapequa, NY

Hotel located in middle of Times Square.

Posted Feb 26, 2015
Pros: We love it's ideal location, the accommodating staff, and the absolutely fabulous Blue Fin restaurant located in the hotel.
Cons: The cleanliness of the rooms and the upkeep of the furniture of the rooms.
Location: It is near many fabulous restaurants, theaters, movie theaters, shops and museums.
We have stayed at this hotel several times because it is centrally located to many places within Times Square. We stayed this time to celebrate my husband's birthday and we had tickets to the theater so this location was ideal. While we do enjoy staying here, we have been finding that the rooms are stating to show some wear and tear. The bathroom didn't look as pristine as it could have and the headboard of the bed was peeling apart.
5 out of 5
Recommended
for Everyone
by A verified traveler

Comfortable

Posted Feb 22, 2015
Close to everything we wanted! Comfortable bed! Wish there was another lamp! Personal thing! These days I need bright light to see
4 out of 5
Recommended
for Everyone
by A verified traveler

Great shopping trip in NY

Posted Feb 20, 2015
Pros: Staff were very friendly, good gym, goo bar and restaraunt
Location: Shops, shops, shops, central park
Good location, friendly staff, great buzz, great location, breakfast was fantastic
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Island of Long

Bonamassa

Posted Jan 26, 2015
Cool corner room, Blu Fin Resturant was good service, good food and reasonable price. Room service food was also excellent although a little pricy. Over all we ha a great time and will return again.
5 out of 5
Recommended
for Everyone
by A verified traveler

Top Hotel

Posted Jan 15, 2015
Premiumzimmer mit Blick auf Broadway gebucht, sehr schöne Ausstattung, top Hotel