Ratings based on 1,661 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
90% of guests recommend
4.3 Room cleanliness
4.4 Service & staff
4.2 Room comfort
4.3 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
by A verified traveler

Central hotel at Times Square

Posted Apr 17, 2015
Very central hotel at Times Square but the wind blows through the room and creats a bad sound. Water in the shower had no power at all plus very small bathroom.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom houston

See above

Posted Apr 13, 2015
New York was great the hotel was perfect for doing all of Manhattan.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Apr 13, 2015
Rooms are nice... A couple of negative with respect to the bathroom Bathroom is a bit small... When you open the shower water drips onto the floor right in front of the toliet Hallways are a bit dark Need to take two elevators to get to your room...was a bit of a maze with current construction. Dollar for dollar a good place and great location for Broadway
2 out of 5
by A verified travelerfrom Mount Olive, NJ

Definitely not what I had expected.

Posted Apr 13, 2015
Pros: The location.
Cons: See above.
Location: See above.
Rather disappointed after our stay at the W Hotel. While the location is great, it's as much a curse as it is a blessing. The rooms offer no buffer for the noise and or lights of Times Square. Horns blowing and sirens blaring wake you through the night, and because of the gigantic and bright advertisement billboards, the room is as bright at 2:00 in the morning as it is at 2:00 in the afternoon. Although, I did ask to be moved and was offered a different room, since our stay was only a few nights, we decided to stay put. The room was less than desirable. The bathroom does not have any solid walls to separate it from the sleeping area. Instead, there is fogged glass dividing the two rooms. Not very appropriate or convenient when travelling with a teenage son. The rug was stained. The people in the next room had children who were running amok in the hallways, without any intervention from the hotel staff. And, lastly, only one of the lights in the room worked, and neither the light, nor the electrical outlet, in the bathroom worked. I would not recommend this hotel.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Apr 13, 2015
Hotel was great overall. Everything in the room was great except the bathroom door didn't work too well.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom atl

Closest hotel to Times Square!

Posted Apr 13, 2015
Staffs are very courteous! Very clean facilities... Kudos to KS - she keeps our room very clean & tidy- she does her job with a friendly smile - all the time!
5 out of 5
Recommended
for Everyone
by A verified traveler

close to everything at Times Square. Friendly.

Posted Apr 11, 2015
Pros: Location, amenities.
Location: Right on Times Square! Awesome view from 53rd floor.
Friendly staff, great location.Awesome view, 53rd floor. Secure.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom STRADELLA PV

OTTIMO ALBERGO IN TIME SQUARE

Posted Apr 8, 2015
Pros: HOTEL MODERNO
Location: SITUATO IN CENTRO A TIME SQUARE , PRESI POCHISSIMI TAXI , PERCHE' A PIEDI RAGGIUNGI I LUOGHI DI INTERESSE A NEW YORK
HOTEL SITUATO IN LUOGO STRATEGICO , PULIZIA , CAMERA SPAZIOSA , CORTESIA DEL PERSONALE , OTTIMI SERVIZI.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Apr 7, 2015
Mycket bra läge, rent och bekvämt! Skulle kunna tänka oss att bo där nästa gång igen. Ligger nära allt. Det finns personal tillgängliga dygnet runt, man känner sig säker.
4 out of 5
Recommended
for Everyone
by A verified traveler

close to shows

Posted Apr 6, 2015
Poor lighting in room, bathroom walls can see through to bedroom so whole room is illuminated, room was a little dirty, heard lots of slamming doors in hallways all night