Ratings based on 1,571 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
90% of guests recommend
4.3 Room cleanliness
4.3 Service & staff
4.2 Room comfort
4.3 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Dec 19, 2014
Awesome hotel and location! Staff was top notch! Highly recommend this hotel!
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Sheffield, England

Ideal location, perfect for shopping!

Posted Dec 19, 2014
Pros: The hotel was very clean, very secure, and well positioned, everything was in easy reach. The rooms were modern and up to date.
Location: The location was perfect, centrally situated for everything. Plenty of deli's nearby, and ideally situated for the theater.
We arrived at the hotel, and checking in was straight forward. All the staff were extremely helpful, and very courteous. We found our room to be of an excellent standard, and wouldn't hesitate at staying here again on our next trip. The concierge were very helpful and informative. Definitely the best hotel that I have stayed in during my visits to NYC.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Chihuahua

Excelente ubicación

Posted Dec 18, 2014
Pros: Si, estaba muy bonito el lobby, la entrada al hotel con las fuentes,
Cons: El desayuno, podría mejorar ya que como no es buffet,
Location: Esta exactamente en Times Square, cerca de estaciones de metro
El hotel se encuentra en Times Square por lo que la ubicación es excelente, el cuarto es de buen tamaño solo que un poco oscuro y estilo minimalista, por lo que no cuenta con cajones.
2 out of 5
by A verified traveler

Hip for the sake of being hip

Posted Dec 16, 2014
Pros: location and most of the staff.
Cons: ideals of who you are marketing to
Very good location, good staff. If you are over the age of 35 and have EVER stayed in an upscale hotel this is NOT for you. Nightclub for a lobby, can hardly breath with the amount of body spray and perfume coming off the nightclub guests ( all under the age of 25 ). Had to yell ( not kidding ) to the staff to get checked in. I stayed with my wife but glass walls for the bathroom???? really? I was not comfortable even going to the bathroom seeing her outline and her seeing mine. Room thermostat was turned off each of the 4 nights we were there by housekeeping.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Texas

Posted Dec 14, 2014
Hotel was modern and beautiful! Great location to Time Square. Staff was amazing and helpful. Room was a little disappointing. Carpet was worn and bathroom wasn't as clean as I would have liked. Beds were comfy. I would stay again!
4 out of 5
Recommended
for Everyone
by A verified traveler

Fun nyc hotel

Posted Dec 13, 2014
Went for a holiday weekend, enjoyed our room, very convenient to broadway shows. The Blue Fin is excellent!! Fun bar to enjoy a martini...
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Portland, OR

Posted Dec 9, 2014
Pros: Great room setup, helpful staff/concierge, very comfortable bed
Cons: Nothing.
Location: Right there in Times Square but around the corner so it isn't as loud but conveniently close to everything. So much to do nearby.
The hotel was very nicely maintained. I had a room with a great view and the staff was very courteous and helpful. Great experience and I would definitely go back!
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Washington

Excellent choice.

Posted Dec 5, 2014
Pros: Location.
Location: Times Square, Broadway theaters out the door.
Great hotel. Awesome location. Definitely recommended including if you want to go with kids.
5 out of 5
Recommended
for Everyone
by A verified traveler

hotel ottimo

Posted Dec 5, 2014
ottimo hotel in posizione strategica per poter girare New york a piedi,camera molto graziosa ,personale cordiale e disponibile,uniche note leggermente negative il bagno un po troppo piccolo e wi-fi a pagamento in camera free solo sul piano della hall.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom nj

Excellent staff

Posted Dec 3, 2014
Overall convenient to everything subway shows restaurants