Ratings based on 1,692 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
94% of guests recommend
4.5 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.3 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler from London

Hotel in excellent position.

Posted Jul 25, 2014
Pros: Location.
Cons: Restaurant service.
A generally very good hotel in a fantastic position in Manhattan. Room was spacious and very clean and comfortable. Breakfast was also very good. The bar/restaurant Randolph's, however, was not so good. I left after placing my order when the food had still not arrived after forty minutes.
5 out of 5
Recommended
for Everyone
by A verified traveler from Nebraska

Great location,smaller boutique hotel .

Posted Jul 23, 2014
Pros: Everything.
Location: The Park is near by and all the shopping is great. Broadway shows are a few blocks away.
I have been at this hotel for 30 years. It is in the best condition now than ever. The location is fantastic and has the only bar over looking 6th Avenue that is great. Smaller hotel that they call you by first name. It is the best!!
4 out of 5
Recommended
for Everyone
by A verified traveler

Old charm

Posted Jul 21, 2014
Like this hotel a lot because you can walk every where The only thing wrong was when booking with Expedia you get an inner room and look into a brick wall
5 out of 5
Recommended
for Everyone
by A verified traveler from Sudbury, Ontario

Wonderful and central to MOMA and Central Park

Posted Jul 15, 2014
Pros: Central Location, very helpful staff. Coffee shops and caf├ęs are in the area just a short walk.
2 nights in this old world luxury hotel has a wonderful elegant atmosphere and is pretty close to the action. Decor is luxurious and room is very comfortable. Internet is available for a fee, 24 hour access, there are 2 types of access, I only needed browsing speeds so I spent the ten bucks and the connection was very adequate.
4 out of 5
Recommended
for Everyone
by A verified traveler from atlanta

great! shopping.dining and theater were close by

Posted Jul 13, 2014
Pros: the quietness. the charm. and the service
Cons: no suggestions
Location: great location. museum, shopping. theater. dining (fine and expensive to moderately priced) were all within a short walk
The suite was excellent ; very spacious and nicely decorated The staff was very professional and helpful
5 out of 5
Recommended
for Everyone
by A verified traveler from Nova Scotia

Excellent Hotel, compact Halls with great rooms.

Posted Jul 13, 2014
Fabulous hotel with one of the best locations. Very close to Time Square and Central Park and 5th Ave.
5 out of 5
Recommended
for Everyone
by A verified traveler from Melbourne, FL

Close to everything in Manhatten

Posted Jul 2, 2014
The hotel is conveniently located and is walking distance to many attractions, including Central Park, Times Square, the theater district, shopping on 5th Avenue, and access to the subway. Though the lobby and staff were not quite as "grand" as I was anticipating, they were very accommodating and friendly. The room was great. Comfortable bed and pillows, crisp sheets, cool air. The view left something to be desired, but we didn't spend too much time there as there is so much to see. We would stay again.
5 out of 5
Recommended
for Everyone
by A verified traveler from norristown, pa

Great hotel!

Posted Jun 30, 2014
Great hotel and location! Walking distance to Times Square and Central Park. Hotel was very clean and nice. Staff was friendly and professional. Will definitely stay here again and would recommend someone to stay here.
5 out of 5
Recommended
for Everyone
by Jane from Wales, UK

Good location close to Central Park & Times Square

Posted Jun 29, 2014
Pros: Location was excellent - only 5 minute walk to Central Park and 5th Avenue and 10 minutes to Times Square.
Cons: Staff could have been more interactive. However, they were very pleasant, polite and courteous.
Location: Rockefeller Center is literally around the corner and would definitely recommend a horse carriage ride around Central Park!
Brilliant hotel for a first time visit to New York. Travelled with my 18 year old daughter and the hotel was a bit of added luxury for us both.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jun 28, 2014
Great location!! The lobby is welcoming,the staff was pleasing. The rooms were lacking of cleanses