Ratings based on 3,186 Verified Reviews

They paid and stayed. We double-checked.
3.8 out of 5
87% of guests recommend
4.2 Room cleanliness
4.1 Service & staff
3.4 Room comfort
3.8 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Burlingto Ontario

Nice hotel near Times Square

Posted Dec 18, 2014
Pros: Friendly professional staff, renovated rooms, old style hotel
Cons: The elevator
Location: See the Rockettes perform at Radio City Music Hall, plenty of Broadway plays, see a performance at Carnegie Hall.
Very friendly staff and renovated old style hotel. Felt very welcome and enjoyed proximity to Times Square, Carnegie Hall and Radio City Music Hall
4 out of 5
Recommended
for Business Travelers
by A verified travelerfrom Toronto

Hilariously small!

Posted Dec 18, 2014
Pros: Location and super-friendly staff. The room was small yet well-designed.
Cons: Elevator service was inconsistent. There is only one small old-style elevator which a door that swings open! Not much heat control in room.
Location: If you walk East to Times Square there are a thousand touristy stores and places to eat. If you want to explore local things walk West!
I was on a business trip to NYC and booked a "petite" room for nearly $300/night. It was advertised as being small and featured only a single bed. The room was hilariously small but clean and good enough for one person on a three-day trip. Location was outstanding and the staff were super-nice. I think you have to appreciate the novelty and fun in this place if you want to enjoy it.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Strasbourg

Hôtel agréable

Posted Dec 18, 2014
Pros: Sa situation à quelques minutes à pied de Time Square, Central Park, Broadway et la proximité des métros et bus pour sillonner New York facilement.
Cons: Chauffage: radiateur à fond pour tenter de compenser souffle froid pénétrant par clim. Insonorisation fenêtres :ramassage ordures quotidien à 3h30 !
Petit hôtel (6 étages) très bien situé dans midtown Manhattan. Accès facile de l'aéroport, à un bloc du métro direct pour JFK et à une station de métro du terminal de bus ; Accueil aimable et prise en charge rapide à l'arrivée comme au départ. La chambre était conforme à notre demande et aucun frais supplémentaire ne nous a été facturé. Une consigne à bagages est offerte le jour du départ pour permettre aux clients de profiter de New York jusqu'à la dernière minute (il est toutefois gentil de laisser un pourboire, env. 2$ par bagage ). La chambre standard que nous avons eu était petite mais claire, propre avec une jolie salle de bain (produits de toilette offerts de bonne qualité), le lit était confortable. A disposition, un coffre qui peut contenir un ordinateur portable, une planche et un fer à repasser, un séchoir à cheveux. Une bouilloire aurait été la bienvenue mais il n'y a pas de place pour une table dans la chambre !
4 out of 5
Recommended
for Everyone
by A verified travelerfrom So. New Jersey

Clean hotel, good location.

Posted Dec 18, 2014
Pros: Cleanliness and the staff.
Cons: Room temperature should be able to be adjusted by the occupant.
Location: Close to Times Square, Rockefeller Center and Radio City Music Hall. If you want to go to the 9/11 memorial, subway is only half block away.
Hotel staff very friendly. They were very helpful with giving directions to various sights we wanted to see. Room was clean but small but that we expected, after all it is NYC. We had to keep window open all night as room was somewhat warm and since our room faced the street, it was a bit noisy. Other than that, it was a wonderful place to stay!
3 out of 5
Recommended
for Everyone
by A verified travelerfrom south carolina

Close to everything

Posted Dec 16, 2014
Nice location. Very small room for 2 people. Elevator was slow. Walked down 5 flights of steps most of the time.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Toronto

Great value, nice hotel in Manhattan

Posted Dec 15, 2014
Pros: location, staff, cleanliness, value
Cons: If you are into big full service hotels with lots of amenities, pools, etc, then this isn't the place. It's a great base for exploring.
Location: Lot's of theatres nearby, MOMA was a 10 minute walk.
Single overnight traveller on a Thursday night. -excellent location - very close to subway, theatres, MOMA -very helpful, friendly staff -excellent price via expedia -I requested a tiny room, got a free upgrade -room was very small, but that's to be expected in NYC: why stay in your room? -not a lot of amenities -very clean -I don't think there was room service or a restaurant/bar in the hotel
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Dec 15, 2014
Central location, basic but comfortable hotel. Friendly staff, room clean and tidy, if a little small. But hey, its in NYC!
4 out of 5
Recommended
for Everyone
by A verified travelerfrom McCordsville, IN

Great Location.

Posted Dec 11, 2014
Pros: The staff is very attentive.
Location: Great location near everything including good bars, restaurants and theatres.
Unfortunately the weather was wet first then cold and wet again. The staff was terrific. They had small problems with the heat but it was worked out. Great place to stay.
4 out of 5
Recommended
for Everyone
by A verified traveler

Excellen Hell's Kitchen location.

Posted Dec 10, 2014
Pros: Location
My only grievance is my room (481) was cold and drafty. Even after I notified the staff, it wasn't kept warm. Furthermore, upon checkout I was then told there were portable heaters I could have borrowed to warm the room. This would have been good to know.
5 out of 5
Recommended
for Everyone
by A verified traveler

close to EVERYTHING!!!

Posted Dec 8, 2014
Close to the best spots in time square!! Surrounded by nice restaurants, small shops, cafe's.....when i say close...i mean close! Walking distance