Ratings based on 2,096 Verified Reviews

They paid and stayed. We double-checked.
3.9 out of 5
84% of guests recommend
4.3 Room cleanliness
4.2 Service & staff
3.4 Room comfort
3.9 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by Maria from Toronto

Great location in midtown Manhattan

Posted Apr 17, 2014
Pros: Newly renovated rooms.
Cons: The windows didn't really shield from outside noise.
Location: Short walk to Times Square and the touristy area. Short walk to Columbus Circle and Central Park.
Really small rooms but newly renovated. The only problem was that when they renovated they did not fix the windows, and basically the noise is as if the window were open, really noisy from the street (not the first time I encounter this situation in NYC, by the way). The building seems to be quite old, but it's well-maintained. The staff were very nice and helpful. The free WiFi was a bit iffy for the connection. Overall I would recommend this stay for singles and couples.
5 out of 5
Recommended
for Everyone
by sukh from New York

Perfect All Rounder

Posted Apr 17, 2014
Absolutely fantastic value. Great location, Clean, neat & tidy. Staff are very friendly and warming. New York rooms are small, however hygiene is crucial for me and this place was excellent. Brilliant for any tourist who wants someone to go for a good night sleep.
4 out of 5
Recommended
for Everyone
by carlos from Los angeles

Washington Jefferson

Posted Apr 16, 2014
Clean hotel overall. Had a room on the first floor. Not an issue in the night but you can hear the elevator door close all the time during the day. Luckily we weren't in the room during the day a lot so it worked out.
3 out of 5
Recommended
for Business Travelers
by KP from Albuquerque, NM

Great Location

Posted Apr 8, 2014
Pros: Location.
Location: Walking distance to Time Square, Central Park, Eating, Shopping and Subway
Great location, walking distance to Time Square, Central Park, and Subway. Very small rooms, we didn't stay in room much so it didn't matter much to us. Internet only worked one day out of the 5 that we were there. So if you are looking for free WIFI this may not work for you. Bed was not the most comfortable but it was big. Room had shower only, no tub. Closet but no dresser drawers. Does have a desk and two nightstands with lamps. We were able to print boarding passes in the lobby which was nice. There was also a sushi restaurant attached, we didn't eat there. Lots to do in walking distance though, if you get any Gray Line activities, their main office is within walking distance, just a couple minutes away.
4 out of 5
Recommended
for Everyone
by New York Travel

Nice hotel, friendly staff, small rooms.

Posted Apr 5, 2014
We had a lovely time. Everyone at the hotel was very friendly. The only thing that could have been better is to have more closet space to put our belongings and more floor space.
4 out of 5
Recommended
for Everyone
by Tony from Los Angeles

Good hotel in the middle of Time Square.

Posted Apr 3, 2014
Great location;close to everything in Times Square. Older hotel but very clean and the staff was attentive. Would definitely stay again.
3 out of 5
Recommended
for Everyone
by Jase from england

Great location; but rooms average

Posted Apr 2, 2014
Great location for walking around New York and not bad for a few nights break. However the rooms look nothing like those in the pictures - even after paying for an upgrade! Bathroom was nice but everything else could do with modernising! Reception was again nice but again everything beyond that could do with some TLC!
4 out of 5
Recommended
for Everyone
by Beverley from Norfolk, United Kingdom

Hotel on 51st

Posted Mar 25, 2014
Pros: The locality, it was within easy reach of Central Park, Times Square, Metro, bus services and shops.
Cons: The noise coming into the bedrooms from the air conditioning units outside was annoying and loud. The view were not very pleasant and disappointing.
Location: The location was very good. We were on 318 West on 51st street it was an ideal location only 10 minute walk to Times Square.
Check in was simple and everyone was welcoming. My delux twin room was rather small, so were the single beds in fact my feet hung out of the bottom and I'm only 5ft 6" tall! The bathroom was clean and well equipped, the hairdryer and safe were in good working order. I enjoyed my stay there and would return again.
5 out of 5
Recommended
for Everyone
by Rhonda from TX

Great hotel, convenient location

Posted Mar 19, 2014
I can't say enough nice things about our stay here. We could walk to the middle of Times Square in 10 minutes, the room was very clean and comfortable, the staff was so nice and helpful, and the pub next door made our stay even better. I will definitely stay here again next time I come to nyc.
4 out of 5
Recommended
for Everyone
by Lynn from United Kingdom

Visiting daughter living in NYC

Posted Mar 18, 2014
Pros: Very friendly staff and room kept immaculately. Nothing too much trouble.
Hotel very convenient to where my daughter lives in Hells Kitchen. Staff were excellent and a couple of small queries were dealt with quickly and efficiently. I would definitely use this hotel again if I need to visit NYC again whilst my daughter is living in America.