Ratings based on 2,223 Verified Reviews

They paid and stayed. We double-checked.
3.9 out of 5
85% of guests recommend
4.3 Room cleanliness
4.2 Service & staff
3.4 Room comfort
3.9 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel, close to everything

Posted Sep 11, 2014
Our room was really nice, the beds were super comfy and everything clean. Everything is within walking distance such as time square, central park, Broadway theaters, lovely places to eat. Only downside the room was soo hot at night even though there was an air conditioning unit, but I guess that just depends on the time of year you go
4 out of 5
Recommended
for Everyone
by A verified traveler from PA

Clean, friendly, central to many sites.

Posted Sep 10, 2014
Everything was freshly remodeled. New bathrooms, carpet, walls. The room was very small, hardly room to walk around, but who stays in their room in NYC? Bathroom was gorgeous though. There are only six floors at the WJ, so you do hear allot of street noise.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Sep 1, 2014
The room always clean and organization with full factuality. Very quite and good smell
4 out of 5
Recommended
for Everyone
by A verified traveler

Near everything, clean, comfortable but noisy.

Posted Aug 28, 2014
Pros: Proximity to Theater District. Nice clean small room.
Cons: Insonorisation.
Location: Theater district!
Small room but with everything I need. The AC is directly in the window and let noise go through. I was on 2nd floor and could hear people talking in the street as if I was there.
4 out of 5
Recommended
for Couples
by A verified traveler from Mikkeli, Finland

A nice hotel near Central Park and Times Square

Posted Aug 28, 2014
Pros: The staff, the room and the hotel´s quiet charm.
Cons: It had been nice with a fridge.
A location of the hotel was terrific, next to 8th Avenue and Hell´s Kitchen! A metro was a few hundreds meters away. The hotel staff was very nice and helpful, room was big and double beds comfortable.
3 out of 5
Recommended
for Everyone
by A verified traveler from peterborough england

Good hotel

Posted Aug 24, 2014
Fantastic customer service. Room quite small but comfortable with all the facilities needed. Good location, would stay here again!
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice, affordable and located close to Times Square

Posted Aug 23, 2014
Pros: Very clean and well kept.
Location: It's near Times Square and all the action of Midtown NYC. Also a quick walk from several key subway stops.
I was looking for a nice hotel in the Times Square area that was less expensive than the rest of the hotels in the area. This hotel fit the bill! And it turned out to be a little nicer than I thought it would be.
4 out of 5
Recommended
for Everyone
by A verified traveler from LA, california

great location and easy access to metro!

Posted Aug 23, 2014
Pros: Quick service and cleanness.
Location: Extremely close to a metro station at 50th Street (cross street is 8th Avenue), and also another metro station at 6th Ave (cross street is 49th Street
The standard room that I stayed at was small but was still able to fit 2 twin beds so that was fine. I requested to have a standard room in the back so there won't be any noise coming from the streets. Turns out that was a great decision because sometimes during the night the 51st street gets busy due to taxis coming and going. The room was clean, towels were provided, and shower items are provided too (body lotion, shower cap, shower gel, etc.) The staff were nice, some of them weren't talkative but that's fine, as long as they're professional and serious about helping their guests quickly, it's ok that I can barely strike a conversation with them.
5 out of 5
Recommended
for Business Travelers
by A verified traveler from Montreal, QC

Gracious Hotel with Excellent Service

Posted Aug 20, 2014
Pros: Central location between Times Square and Columbus Circle; cleanliness; warmth and helpfulness of staff and management.
Cons: Internet connection. I think that my experience prompted them to establish two bandwidth packages based on need, so this should no longer be an issue.
Location: The Theater District and Times Square are just to the South, while Columbus Circle and Central Park are an equal distance the other way.
I stayed at the hotel for 4 days and had to work from my room one of those days. As this is mostly a tourist hotel, the internet connection was not the best. Because of my situation, management quickly called a technician to make arrangements to provide a proper connection. I was pleasantly surprised and pleased at how they went beyond the call of duty to accommodate my need. Overall, the hotel is tidy (rooms are a bit small but not unusual for an older New York building. The premises were extremely clean, and the staff and management, as explained before, was friendly, pleasant and incredibly helpful.
5 out of 5
Recommended
for Everyone
by A verified traveler from h

Very good hotel, great location

Posted Aug 19, 2014
Been a great expeiremce, staff are great, location is brilliant round the corner from Times Square and all the main subway stations to go to the main tourist spots