Ratings based on 3,789 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
93% of guests recommend
4.4 Room cleanliness
4.3 Service & staff
4.5 Room comfort
4.4 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler

Great location...Central near many activities.

Posted Mar 4, 2015
Wonderful weekend getaway for my daughter's birthday. Fresh snowfall and many outdoor activities. The hotel was a warm, cozy place to return to after a full day of winter weather.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom New York, NY

In The Heart of Times Square

Posted Mar 3, 2015
Clean, friendly, comfortable and conveniently located in the heart of Times Square. The Westin is steps away from the theater district, dining, Rockefeller Center and so much more.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Mar 3, 2015
Its was good! Very comfortable and a great location.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Near Annapolis, MD

Nice hotel, great location.

Posted Mar 2, 2015
Pros: Clean, modern, well-kept, nicely decorated, friendly and helpful staff.
Cons: Noisy toilet, no wi-fi in room (tho it is available in the lobby),
Location: See above
A very modern, well-kept hotel in mid-town Manhattan near the theater district, Penn Station, the 8th Ave. subway line, restaurants, and night life. We had a great view of the city looking toward the Hudson R. from the 19th floor.
4 out of 5
Recommended
for Everyone
by A verified traveler

Super convenient location

Posted Mar 2, 2015
Checked in early and offered free room upgrade. Hotel was very convenient to Times Square and surrounding areas.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Mar 2, 2015
The hotel provided a stress free weekend for us always providing information for tickets to shows and directions on how to navigate the city
4 out of 5
Recommended
for Everyone
by A verified travelerfrom D

Great location, a bit skimpy on amenities

Posted Mar 1, 2015
The location was great! It was a block away from the Broadway theater district and Times Square. Lots of restaurants and cafe. The staff was polite and friendly. The room was very clean and smelled good. The only negative thing I can say is that the room didn't have any toothbrushes, and a very small amount of shampoo and conditioner. The coffee maker didn't work perfectly well either. But over all very good experience.
5 out of 5
Recommended
for Everyone
by A verified traveler

Awesome

Posted Mar 1, 2015
Great hotel and staff in NYC!had a good time. Room was clean and ready when we arrived. Food service to room was a little longer than hoped. But it was tolerable. Having to write more is irritating .. Really
5 out of 5
Recommended
for Everyone
by A verified travelerfrom G

Last minute vacay

Posted Feb 28, 2015
Great location. Great staff. Great room. My son complained the bed was too hard. However, after walking around Times Square and NYC, I don't agree. I slept great!
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Chicago

Convenient to time square and Manhatten

Posted Feb 27, 2015
We had a family reunion there and had dinner at Shula's one night and the food was fabulous! My Mother in law's flight was cancelled and they got her back into her room right away. The service was excellent!