Ratings based on 3,080 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
92% of guests recommend
4.5 Room cleanliness
4.3 Service & staff
4.5 Room comfort
4.5 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
Recommended
for Everyone
by A verified traveler

Great Location

Posted Aug 26, 2014
Pros: Location, comfortable beds
Cons: Additional shelving in bathroom to place a cosmetic bag.
There is no room in the bathroom for a cosmetic bag or to plug in a blowdryer (or the outlet wasn't working). Check in was good, rooms not ready until 3 but we were able to store our luggage.
5 out of 5
Recommended
for Families
by A verified traveler from Sturgeon County, Alberta

Westin Times Square shines!

Posted Aug 23, 2014
Had a wonderful stay at the Westin Times Square on our recent family trip. I contacted Jessie prior to booking our trip to ensure that our expectations of the Westin were accurate. Jessie certainly proved the Westin Times Square is the hotel to stay at. New York has limited space, but the upgraded double room provided ample space for my husband and our two teenage/adult daughters (and their clothes). The double beds were not comfortable for us, only because we are used to king size and queen size beds. We ate at Shula's for breakfast and it is very expensive, especially for breakfast, but the food was delicious and the service good. Paying extra is worth it after a long day of walking New York. The doorman who went out into busy traffic to get us a taxi was our hero!
5 out of 5
Recommended
for Everyone
by A verified traveler from San Francisco

Pleasant stay at Westin Times Square.

Posted Aug 17, 2014
Room is nice and clean, seems like recently remodeled. Very convenient location at the heart of the theater district (if you don't mind navigating crowds on the surrounding streets and Times Square), near to subway, lots of restaurants around, many points of interest at a walking distance, or a short ride away. The hotel overall has a very modern look.
5 out of 5
Recommended
for Everyone
by A verified traveler from Boston

Posted Aug 17, 2014
One night with 2 kids. Good experience. Would recommend.
5 out of 5
Recommended
for Everyone
by A verified traveler from dagenais

Great time

Posted Aug 17, 2014
Valet parking left my key in accessories mode and drained the battery down.. 60$ a day parking 275$ of service at the dealer to reset my GPS and software..
5 out of 5
Recommended
for Everyone
by A verified traveler from san antonio, tx

Nice hotel very close to time square

Posted Aug 16, 2014
I really enjoyed my stay at the hotel. Everyone was very friendly, The rooms were very nice. Room service was great and on time.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Aug 13, 2014
Clean rooms. Great location. Safe. Friendly staff. The views from the room were amazing. Would stay here again!
4 out of 5
Recommended
for Everyone
by A verified traveler from Brooklyn, NY

Overall Very Good Birthday Away

Posted Aug 12, 2014
Pros: The location was grand and the hotel was right on the action.
Cons: I can't judge.
Location: Movie theaters, Dave and Busters, cake boss café, starbucks, juniors restaurant, broadway shows, Dallas BBQs, BB Kings, Gap, H&M, Hardrock café, etc.
Checked in on a Thursday evening. There was no wait for our room. The room was clean and smelled good (like they sprayed something in the vents). The safe was in working condition. The view was good, especially considering its NYC. We literally could see the action in the streets. We could see both movie theaters, Dave and Busters, Cake Boss Café etc. So the view was good. The windows open partially, which was a surprise. The AC worked too well and we had to open the window. Be prepared for the noise from the street. I am a native New Yorker so I am use to it. Other people may need to bring long pjs or ask for more blankets. The room has black-out curtains and the bed was comfortable. The location is near most subway trains, grand central bus terminal, near many places to eat, the wax museum, and many other attractions.
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel in a convenient location

Posted Aug 11, 2014
Cons: Toilet sprayed water and was never fixed.
Very good hotel. Nice rooms in a convenient location.
5 out of 5
Recommended
for Everyone
by A verified traveler from Cary IL

Happy 30th Birthday to my daugher

Posted Aug 11, 2014
Pros: The rooms were beautiful - completely upgraded and very clean. Anything we asked for was quickly taken care of .
Cons: Hotel bar could stay open a little later than midnight.
Location: The Deli across the street is amazing ! Perfect for am coffee and a bagle.
I wanted to do something speciail for my daughters 30th Birthday. Her sister suggested we take her on Sex and the City tour in New York. I found a great deal on Expedia staying at the Westin Times Square .