Ratings based on 1,018 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
96% of guests recommend
4.4 Room cleanliness
4.3 Service & staff
4.3 Room comfort
4.2 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom New York

Clean Hotel with Great Location

Posted Mar 3, 2015
Arrived an hour early for check-in and had to wait over an hour (until after our 3:00 check-in time) for the staff to finally give us our room keys. Had a $150 unexplained fee charged to my card - after asking about it found out that it was because I booked with a debit card and would be refundable after my stay. Our room was very nice & clean once we finally got in. Great location between Madison Square & Times Square and close to Subway system. Would recommend to friends as long as you are arriving right at your check-in time.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Toronto

Best location and really spacious rooms

Posted Mar 2, 2015
Staff was helpful and was able to accommodate our early check in and late checkout requests. Luggage storage was good too. We didn't bother with the free breakfast... we're in NYC! Everything was close including multiple subway lines.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Massachusetts

Chosen for its location.

Posted Feb 20, 2015
Pros: Convenience/location
Cons: Loud heating system Wi-Fi
We have stayed here several times in the past, mainly for the convenience. The hotel itself is okā€¦nothing outstanding or exceptional. Beds were fine, Wi-Fi doesn't exist on the backside of the building, but you can use their Business computer, heating system very loud and we were not able to shut it off. But they've gotten new toilets since our last visit; big improvement there, and breakfast is still included, although the scrambled eggs are like little dry nuggets. The breakfast area gets transformed into an Asian Bistro (Asura) for the afternoon/evening, and the sushi we tried was very good. We were allowed to leave our luggage at the desk while we attended a show (after checking out); they did not charge us nor accept a tip for that. Generally, the staff is helpful and cordial. We booked early and got a good price as far as NYC is concerned. All in all, we enjoy the proximity to MSG, shows and the subway. It's a fine place to lay your head after a busy day in the city.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Watertown, NY

Winter trip to the CIty

Posted Feb 18, 2015
Pros: Comfort, location, free breakfast
Cons: Less clutter in the hallway to the fitness center
Location: The hotel was only 1 1/2 block fr om Penn Station - easily within walking distance. Times Square is within walking disrtance or one subway stop away.
We chose WIngate by Windham for it's proximity to Penn Station and TImes Square as well as it's perceived value. NEver havnig been there before, we were not disappointed!! The room was comfortable and very clean. WE enjoyed the complimentary breakfast each morning, I would recommend this hotel to my friends and family. I wold also stay there on another trip to NYC!!
5 out of 5
Recommended
for Everyone
by A verified travelerfrom m

anniversary getaway

Posted Feb 14, 2015
location was great to time squares. We walked the short disistance several times. Also the subway is very convenient.
3 out of 5
Recommended
for Everyone
by A verified travelerfrom fort worth, tx

good location in nyc

Posted Feb 9, 2015
Pros: large room with microwave, fridge and safe
Cons: rugs throughout hotel were dirty and did not look like they had ever been cleaned, ice machine was out of order most of time
Location: good location, close to places to eat, tourist attractions and the subway
overall good experience. cleanliness could be improved for curtains and carpets. Ice machines did not work most of the time
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jan 27, 2015
Overall very nice place to stay. Nothing fancy but clean and nice!
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jan 27, 2015
great location , clean room , staff ok ,can not beat it for the price.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jan 27, 2015
The hotel location is very good. Many places are close. The breakfast was very good.
3 out of 5
by A verified travelerfrom Virginia

Meh

Posted Jan 26, 2015
Pros: Close to Penn Station. Friendly staff.
Cons: Cleanliness. Quite air unit.
Rooms could be cleaner - the carpet wasn't vacuumed. The heating unit was SO loud I had to turn it off to sleep. Beds were too soft. Selected hotel due to convenience of free breakfast and location to Penn Station.