Ratings based on 989 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
98% of guests recommend
4.7 Room cleanliness
4.4 Service & staff
4.5 Room comfort
4.6 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler

Great place to stay!

Posted Jul 1, 2015
I didn't expect the hotel is so great. the room is very clean and comfortable. it's also near subway, easy to go!
4 out of 5
Recommended
for Everyone
by A verified traveler

Excellent compromis un peu excentré

Posted Jul 1, 2015
Cons: Un peu bruyant
Bonne localisation, proche Soho, Nolita, etc. Grandes chambres très propres et confortables.
4 out of 5
Recommended
for Everyone
by A verified traveler from Virginia

Posted Jun 28, 2015
Pros: Super location. Bed was good, with nice contemporary décor. Very clean with a sense of newness about it.
Cons: More breakfast options. Plus dining staff acted like they were still asleep. Need an ice machine on every floor! A paper at the door would be nice.
Location: Great access to public transportation, Chinatown and Little Italy.
Great lobby staff. Check-in/out process was easy. Rooms were well maintained with excellent city views.
4 out of 5
by A verified traveler from melbourne

In the heart!

Posted Jun 19, 2015
Lovely room right in the heart of Chinatown and close to little Italy. Aircon was not every efficient so room was a little warm for my liking despite setting.
5 out of 5
Recommended
for Everyone
by A verified traveler from Austin, TX

New Hotel, Quiet, A Little Out of the Way

Posted Jun 19, 2015
Pros: New, clean, quiet. Staff were friendly and helpful.
Cons: Staff should offer more information transportation.
Location: The location is great for access to Chinatown and Little Italy. If you want to shop, you have to walk a mile into SoHo or up Broadway. Or subway.
The hotel is new and very clean. At first, I was concerned about noise given the location, but even on a low floor facing the street, my room was perfectly quiet. Staff are friendly and helpful, and the hotel was hassle-free, no waiting for anything. The only issue for me was that it is very hard to get a cab in that location. Still, the staff had an excellent car service they called to take me to the airport, and that was a better option for me anyway. But I had to remark about how hard it was to get a cab for that option to be disclosed. (I had heard staff tell a guest, who had asked about a cab, "just go out into the street and get one.") My experience at that corner is that it was very hard to get a cab. I had to factor that in, and be prepared to walk to take the subway everywhere I needed to go.
5 out of 5
Recommended
for Everyone
by A verified traveler

Great service! Location!

Posted Jun 15, 2015
I arrived to the hotel very early but Vanessa the supervisor, did all in her power to accommodate my early check in and hooked it up with a great room on the 15th floor! The entire staff was very friendly and happy to help. The hotel is two blocks a away from a subway station and little Italy (everything is walking distance). I would definitely go back again.
5 out of 5
Recommended
for Everyone
by A verified traveler from Chicago

In the heart of Chinatown!

Posted Jun 15, 2015
Pros: I love the location. The staff is always nice. The gym is small but you can still get a good workout in.
Cons: the rooftop bar wasn't open yet. The told me in 2 weeks it would be open.
Location: Chinatown, little Italy are so close.
This was my second time staying there and both times were great.
4 out of 5
Recommended
for Everyone
by A verified traveler

Good stay

Posted Jun 9, 2015
Overall nice hotel but being right in Chinatown is very noisy.
5 out of 5
Recommended
for Everyone
by A verified traveler from houston texas

Nice hotel close to everything

Posted May 31, 2015
This hotel was great! Very clean and a nice size. All of the staff was very nice. It's close to several subway stations,so it makes getting into the heart of Manhattan a breeze I will stay here again!
3 out of 5
Recommended
for Everyone
by A verified traveler from New York, China Town

Washroom wet floor

Posted May 30, 2015
Nice hotel but room 402 shower glass installed incorrectly which resulted in a pool of water on the floor each time we showered.