Ratings based on 817 Verified Reviews

They paid and stayed. We double-checked.
4.5 out of 5
98% of guests recommend
4.7 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.6 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler

Couldn't complain

Posted Jan 26, 2015
My fiancé and I usually take a bus to NY and they drop us off right at canal/Bowery which is 2 mins walk from the hotel. This is probably our 3rd time staying. Upon arriving we're always greeted, same as coming and going of course. Rooms are always clean. Even if you don't need towels or room cleaned, the ladies cleaning will always check with you if you run into them in the halls. The bar downstairs is ok. They do have happy hour menu items. But being in Chinatown and having yelp these days, everything nearby is good if you just look it up. None the less I couldn't complain. Clean rooms, nice people, great view.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Amsterdam

Knap hotel voor mooie prijs

Posted Jan 26, 2015
Pros: Het hotel ziet er van buiten sjiek uit, helemaal in vergelijking met de buurt Chinatown.
Location: Perfect. Zeker een aanrader. Echter is het wel verstandig om een metrokaart te nemen, dan is nagenoeg alles goed bereikbaar.
Personeel is erg vriendelijk, de kamer was netjes, niet al te groot maar dat was prima, aangezien je voornamelijk op pad bent (wij tenminste).
5 out of 5
Recommended
for Everyone
by A verified travelerfrom New York

Wonderful

Posted Jan 19, 2015
Wonderful experience at this hotel. Greate view to empire state at level 19 and good personnel. Thank you!
Comment from Hotel Management
Jan 22, 2015 by Vanessa, Hotel Management
Short, sweet, and wonderful! Thank you so much for your review and recommendation! We look forward to seeing you again and hopefully for a longer stay! Take care!
5 out of 5
Recommended
for Everyone
by A verified traveler

Excellent hotel

Posted Jan 17, 2015
Great hotel in a great location close to shops, restaurants and public transport
Comment from Hotel Management
Jan 22, 2015 by Vanessa, Hotel Management
Short, sweet, and wonderful! Thank you so much for your review and recommendation! We look forward to seeing you again and hopefully for a longer stay! Take care!
4 out of 5
Recommended
for Everyone
by A verified traveler

Great view and clean room

Posted Jan 15, 2015
Overall great hotel at a great price. Will need a map to find best train stations. If you get a city view room the views are amazing!
Comment from Hotel Management
Jan 22, 2015 by Vanessa, Hotel Management
Short, sweet, and wonderful! Thank you so much for your review and recommendation! We look forward to seeing you again and hopefully for a longer stay! Take care!
5 out of 5
Recommended
for Everyone
by A verified travelerfrom S

Don't judge the hotel based upon the area

Posted Jan 8, 2015
When I google earthed the location it looked like it was going to be in very poor shape. When I later arrived at the actual hotel the staff was 1000% courteous and able to answer all my concerns and seemed to be concerned with my comfort. When I got to the room I WAS BLOWN AWAY!!!! The hotel is beautiful, clean and just overall a FANTASTIC place to stay. The bartender was VERY helpful and was very easy to talk to about getting around the city and offering assistance. I WILL stay here again without a doubt.
Comment from Hotel Management
Jan 13, 2015 by Vanessa, Hotel Management
What an outstanding review! We loved having you as our guest, and all of us had a great time making sure your experience was the very best. Your comments really make all of us here at the Wyndham Garden Chinatown glow with pride! Take care, and we hope to see you again soon!
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Ottawa, Canada

Modern, clean, and excellent location.

Posted Jan 2, 2015
Location:
We chose this hotel since it is close to New York Chinatown. The location is excellent. It is also close to the Little Italy and subway stations. The staff is courteous and helpful. The room's interior is modern and clean. It was a positive experience.
Comment from Hotel Management
Jan 7, 2015 by Vanessa, Hotel Management
Thank you for choosing the Wyndham Garden Chinatown. We are delighted you enjoyed your stay with us. We appreciate your kind comments, and we really look forward to seeing you again in the future.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Salt Lake City

Very clean, great customer service.

Posted Dec 31, 2014
Pros: Very clean.
Cons: The food in the restaurant.
Location: Very busy in Chinatown. Taipan bakery is near by and excellent.
Good location. Rooms very clean. Staff was very helpful. Rooms were pretty small but comfortable. Food in restaurant not too good.
Comment from Hotel Management
Jan 2, 2015 by Vanessa, Hotel Management
Thank you for your recent stay with us and for the glowing review. We are proud of this property and it's staff and we are glad to hear that you enjoyed many facets of what makes this property so special. Please come back and visit us soon.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Rhode Island

New Hotel In the heart of Chinatown

Posted Dec 30, 2014
Pros: Room very clean and bright. Staff very friendly and helpful. Good price for the quality.
Cons: Bathroom lacks towel bars.
Location: Chinatown the main attraction. I wasn't attracted to the dining room in the basement for breakfast, but found few non Chinese eating options nearby.
Very satisfied. Met expectations. Perhaps a bit too modern for my taste, e.g. the shower is covered by a half pane of glass which is fixed in place. I had a slightly larger corner room....great views and light, roomy overall for Manhattan.
Comment from Hotel Management
Jan 6, 2015 by Vanessa, Hotel Management
Thank you for choosing the Wyndham Garden Chinatown. We are delighted you enjoyed your stay with us. We appreciate your kind comments, and we really look forward to seeing you again in the future.
4 out of 5
Recommended
for Couples
by A verified travelerfrom Manchester

Clean, modern hotel in good location

Posted Dec 30, 2014
Pros: Good staff, good location, great views from rooftop
Cons: Building going on next door, not fault of hotel but we moved room to escape noise. Room we moved to was slightly smaller and the shower wasn't great
Location: Chinatown, Chelsea, restaurants and subway close by
Overall pretty good. Quite a bit of noise from the street below but I suppose that's to be expected from most places in Manhattan and we bought earplugs so not too much of an issue. The guys on the front desk were helpful and attentive. The lobby bathroom could be improved but the rest of the hotel was in a good, modern condition and very clean.
Comment from Hotel Management
Jan 3, 2015 by Vanessa, Hotel Management
We really appreciate your very nice review and comments about our hotel! It sounds like you had a very nice time, and got to enjoy all that our hotel and New York City had to offer! Thank you so much for staying with us, and we look forward to taking care of you during your next stay!