Ratings based on 509 Verified Reviews

They paid and stayed. We double-checked.
4.5 out of 5
98% of guests recommend
4.8 Room cleanliness
4.6 Service & staff
4.5 Room comfort
4.7 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler from Buffalo NY

Really beautiful modern hotel

Posted Sep 20, 2014
Was really surprised and happy with the hotel. Beautiful modern hotel in the middle if china town. Easy access to the subways and just walking distance to little Italy and soho! Sky lounge and out door spaces exceeded my expectations. Highly recommend and I will stay there again in the future !
5 out of 5
Recommended
for Everyone
by A verified traveler

Easy access to New York city.

Posted Sep 16, 2014
Cons: The restaurant menu.
My daughter and I shared a twin room. Very comfortable beds. Hotel staff very friendly and helpful. Gorgeous view of New York skyline from our 8th floor room. Next time I would like to try a room on the 16th floor. Restaurant limited menu, but nice food. Breakfast open from 6:30am, brilliant for early starters. Breakfast in your room needs to be ordered through the restaurant, not just by hanging the form on the door as I am used to. Bathroom has glass door (not lockable), and a huge glass window overlooking the room. We found this brilliant because you only see blobby shadows, and not shapes through the thick frosted glass. Also, if you leave the curtains open at night, there is enough light in the bathroom so you do not have to put the light on when using the toilet at night (unless you are a man). Local area, Chinatown, streets a bit grubby, but it was only a 5 minute walk to the Subway, and then only 4 stops to 42nd St. Local people seem very friendly. Very quiet at night with no traffic noise. We will definitely stay here next time we visit New York.
Comment from Hotel Management
Sep 18, 2014 by Danielle, Hotel Management
We are so happy you had such a wonderful time at our hotel and also enjoyed the many amenities we offer! We will be looking forward to your return visit! Thank you for your kind words!
4 out of 5
Recommended
for Couples
by A verified traveler

New York City Break ..good Hotel

Posted Sep 14, 2014
Pros: Good location
Cons: Only thing missing from the rooms was House coats !!!
Location: Good Chinese Deli 1 block away fab green tea and best croissants in the city !!
Had a fab time at Hotel ..highly recommended..!!! Great Deli one block from hotel serves fantastic green tea and best croissants in the city... Only thing missing from room was House Coats !!
Comment from Hotel Management
Sep 18, 2014 by Danielle, Hotel Management
Wow, Perfect! So glad you gave such a great recommendation, thank you! Looks like you were able to explore some of the great food options our location has to offer. Hopefully we will be seeing you again!
4 out of 5
Recommended
for Everyone
by A verified traveler from London, UK

Clean, comfortable and conveniently located.

Posted Sep 9, 2014
Nice hotel, clean, conveniently located near the subway and ten minutes from my favourite supermarket, whole foods. Only negative is the traffic, cars toot their horns all through the night.
Comment from Hotel Management
Sep 15, 2014 by Danielle, Hotel Management
Thank you for your review, we agree that our location definitely is convenient whether you are looking to stay local or head out to view the city. We hope that we will be seeing you again!
5 out of 5
Recommended
for Everyone
by A verified traveler from nyc

A gem in Chinatown

Posted Sep 7, 2014
Great hotel very friendly staff. Great views of midtown skyline. Rooftop bar has amazing views of lower manhattan and midtown
Comment from Hotel Management
Sep 18, 2014 by Danielle, Hotel Management
Thank you so much for your recommendation, please come and see us again on your next visit!
5 out of 5
Recommended
for Everyone
by A verified traveler from Bogota, Colombia

A great Hotel in Chinatown

Posted Aug 31, 2014
New Hotel in Chinatown, near little italy, soho and LES. Two blocks from metro station, great rooftop bar.
Comment from Hotel Management
Sep 3, 2014 by Danielle, Hotel Management
Thank you for your wonderful review! We hope to have you back with us again.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Aug 25, 2014
love this place great location and an amazing roof top bar!!!!!!!!!!!!!!!!!
Comment from Hotel Management
Aug 28, 2014 by Danielle, Hotel Management
Perfectly said! Thank you so much for your comment!
4 out of 5
Recommended
for Everyone
by A verified traveler from newcastle upon tyne

Great air conditioning

Posted Aug 18, 2014
Pros: Price and air conditioning
Cons: Roof bar could be cleaner and open more
Location: Little Italy on doorstep
Small compact but adequate room for short stay Staff all excellent and friendly Would stay again
Comment from Hotel Management
Aug 20, 2014 by Danielle, Hotel Management
Thank you for your recommendation! Our staff takes pride in their work and love making all of our guests feel at home.
4 out of 5
Recommended
for Everyone
by A verified traveler from Atlanta, Georgia

Beautiful hotel located in an interesting area.

Posted Aug 17, 2014
I hoped for a room higher in the hotel and was disappointed that we were assigned to a 3rd floor room. However, we had a great view of the street and could watch the activity on the street and sidewalk. Although close to the street, the room was relatively quiet. The air conditioning cooled adequately, however the sheets and room felt damp. The rooftop lounge is very nice and has beautiful views. I will stay here again!
Comment from Hotel Management
Aug 19, 2014 by Danielle, Hotel Management
We are very sorry that you did not get a room on a higher floor but are happy that you were able to still enjoy the view you had, and also that the noise did not bother you. We are looking forward to your next stay with us!
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Aug 14, 2014
The hotel is very new and the facilities are in great condition. The rooftop terrace provides amazing views. Will definitely stay again.
Comment from Hotel Management
Aug 19, 2014 by Danielle, Hotel Management
We are looking forward to having you as our guest again! Thank you for your recommendation!