Ratings based on 535 Verified Reviews

They paid and stayed. We double-checked.
4.5 out of 5
98% of guests recommend
4.8 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.6 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Chicago, IL

Posted Nov 19, 2014
The room was a little small, but it was meticulously clean and well decorated. The bed was comfortable with 4 pillows and 2 throw pillows. The service from the staff could not have been better. They have a restaurant and bar on the premises, but the neighborhood was loaded with Chinese restaurants and Little Italy was only 2 blocks away. The only odd thing about the room was the frosted glass wall between the shower and the open area of the room. It didn't make any difference to me because I was alone, but if someone had business associates or friends in their room, they may want to use the shower or the toilet without turning the light on. When my son used the bathroom before we went to dinner. His outline was clearly visible through the wall as he used the toilet. In summary, I would plan on staying here again on my next trip to New York.
5 out of 5
Recommended
for Everyone
by A verified traveler

fantastic in Chinatown

Posted Nov 17, 2014
Pros: The staff was great to me. The room was great! We had a good time here!
Location: Chinatown is busy. Tons of small novelty shops street vendors and traffic. Quiet as a park at night!
It honestly gets really busy here in the morning afternoon. Walking to everything is great! I loved my stay here!
5 out of 5
Recommended
for Everyone
by A verified traveler

My favorite NYC hotel right now

Posted Nov 10, 2014
Cons: Lighting
It was my third stay within months in this hotel for business. As I have to stay within a budget this has become my favorite hotel in NYC as the price is right for what you get.
3 out of 5
Recommended
for Everyone
by A verified travelerfrom Israel

Location is on Bowery st. (unpleasant street)

Posted Nov 8, 2014
Pros: fair but can improve
Cons: Better staff in the Lobby. Add to the doors "Please clean the room sign"!!! [every 30 minute the cleaner comes to see if you left the room.
Location: 7 minute walk from SOHO, Chinatown and little Italy. Close to the Grans St subway station (B,D Lines)
Although the location is on unpleasant street it is only five minute walk from the SOHO. I guess if the weather is good this is not crucial however I can only imagine how unpleasant it would be on cold winter day or in July-August. The sleeping area is big but the design of the shower room is terrible. There is no place even to place a shaving cream. No shelve no place next to the sink nothing!!! Among the hotel staff (Lobby) their were excellent service provider however their were other that provide really terrible service. Last annoying issue: on 3 A.M. for unexplained reason the lobby called my room to ask me if I order food and waked me up for no reason.
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice stay

Posted Nov 8, 2014
Pros: nice room and hotel
Cons: shower are odd with no door water gets on the floor, also the lighting is bad
Location: Little Italy
good experience front desk very helpful room were designed nice cool looking bathroom good view of the city
Comment from Hotel Management
Nov 18, 2014 by Vanessa, Hotel Management
Short, sweet, and wonderful! Thank you so much for your review and recommendation! We look forward to seeing you again and hopefully for a longer stay! Take care!
5 out of 5
Recommended
for Couples
by A verified travelerfrom London

Excellent hotel in Chinatown (NY)

Posted Oct 27, 2014
Pros: We liked the staff of the hotel and the room (cleanness and size).
Cons: We didn't miss anything. It has all the common facilities (free Internet on rooms, cable TV, free first two bottles of water on the minibar, etc.)
Location: The location is in Chinatown. You have good connection around the city with metro. Near you have Little Itally and the lovely street Lafayette.
We expend one week in this hotel on our first visit to New York and we can only say great things about this hotel. Since our arrival, the staff was absolutely pleasant, helpful and friendly to us explaining all the features of the hotel and room. Even they offer to help us with the luggage (which we refuse as we do not need it). During the time on the hotel all was perfect. The room was quite bigger as we expected (checking the rooms on Internet and other hotels in NY, we expected very small room) with large bed. I would say as big as we have in Europe. The bathroom was also big and very clean. As well, the stall was helpful with all the questions we have done (places to visit, locations, usage of the computer in the lobby, etc.); even they arranged the car to take us to the airport in our last day (without fee), only we needed to pay the driver. We would recommend this hotel at any time you go to NY. The location is in Chinatown (it is not in the commercial center) but you have a metro station at 5 min. from the hotel from where you can reach any place of the city in few minutes.
Comment from Hotel Management
Nov 1, 2014 by Vanessa, Hotel Management
We are delighted that you had a good stay at our property. Our Team Members are one of our biggest assets; they are all professional, friendly, and eager to ensure that our guests enjoy their stay. It is such a pleasure when we can share positive comments such as yours with the team. Thank you again for staying with us, and we very much look forward to welcoming you back to Wyndham Garden Chinatown.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom boston

friendly helpful staff.

Posted Oct 19, 2014
Nice view of Empire State Bldg at night. Friendly bar staff and front desk people new exactly where to go. Plan ahead of you valet it can take a while to get your car, but still worth it if you need to drive into city
Comment from Hotel Management
Nov 1, 2014 by Vanessa, Hotel Management
We really appreciate your very nice review and comments about our hotel! It sounds like you had a very nice time, and got to enjoy all that our hotel and New York City had to offer! Thank you so much for staying with us, and we look forward to taking care of you during your next stay!
4 out of 5
Recommended
for Everyone
by A verified travelerfrom London

Perfect for Lower Manhattan.

Posted Oct 16, 2014
Clean, modern and slightly impersonal. Excellent value for money if you're a hipster in a budget, or visiting from Guangdong.
Comment from Hotel Management
Nov 1, 2014 by Vanessa, Hotel Management
Thank you for choosing the Wyndham Garden Chinatown. We are delighted you enjoyed your stay with us. We appreciate your kind comments, and we really look forward to seeing you again in the future.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom TN

Wonderful

Posted Oct 10, 2014
Pros: Very quiet. Great city view from room and rooftop bar.
My daughter and I stayed here for four nights on a visit to NYC. We loved it. It is in a very nice part of Chinatown, very easy walk to metro and shops on Broadway. The staff was very friendly and helpful. It was also very quiet and we had a great view of the empire state building from our room on the the 8th floor. There is also a great rooftop bar that was fun to go to. We did not eat in the restaurant , but the menu looked good.
Comment from Hotel Management
Oct 13, 2014 by Danielle, Hotel Management
Thank you for choosing the Wyndham Garden Chinatown. We are delighted you enjoyed your stay with us. We appreciate your kind comments, and we really look forward to seeing you again in the future.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom seattle

City View lounge in top floor

Posted Oct 9, 2014
They have a great lounge on the top floor, City View, which has an amazing view of the Manhatan skyline. Rooms were very modern, had enough room for two, comfortable bed, and we're spotlessly clean. Staff was very helpful.
Comment from Hotel Management
Oct 13, 2014 by Danielle, Hotel Management
We really appreciate your very nice review and comments about our hotel! It sounds like you had a very nice time, and got to enjoy all that our hotel and New York City had to offer! Thank you so much for staying with us, and we look forward to taking care of you during your next stay!