Ratings based on 980 Verified Reviews

They paid and stayed. We double-checked.
4.0 out of 5
90% of guests recommend
4.3 Room cleanliness
4.3 Service & staff
3.9 Room comfort
4.1 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Couples
by A verified traveler from long island

Nice hotel close to lots of restaurants & metro.

Posted Sep 28, 2014
Pros: The room was very comfortable and the staff was friendly. We would definitely stay there again in the future.
Cons: Nothing.
Location: It's close by different restaurants, parks, metro and close to Eataly.
This hotel was great! Staff was very friendly and accomodating. Rooms are small but very clean with comfortable beds.
3 out of 5
Recommended
for Everyone
by A verified traveler from NY

Good location but very old. Need renovations.

Posted Sep 27, 2014
It's nicely located but the bathroom is so dated, looks dirty but not really.
2 out of 5
by A verified traveler from NYC

Too many nearby choices.

Posted Sep 24, 2014
Pros: looked tired
Cons: Remodel
Location: location is fine
Nothing out of the ordinary. Hotel has a nice location. Needs an a=overhaul
5 out of 5
Recommended
for Everyone
by A verified traveler from Chicago, IL

Great adventure in Manhattan

Posted Sep 23, 2014
Pros: We loved the location, the size of our room and the cleanliness.
Cons: I can't think of anything we could suggest.
Location: We were very close to the subway, we love to walk so everything was in walking distance, lots of nice places to eat and Trader Joes 2 blks. away.
We loved the location, we could walk to Broadway theaters, Trader Joes, and fun diners. We were very close to the subway which we took to Central Park and also Battery Park to catch the boat to the Statue Of Liberty. Our room was a perfect size, we had a very nice bathroom and the bed was very comfortable. The room was very clean, and the hotel staff was very friendly.
5 out of 5
Recommended
for Everyone
by A verified traveler from Chelsea

Nice hotel located in Chelsea

Posted Sep 22, 2014
Pros: Staff were very pleasant, helpful. Clean, Clean Clean.
Cons: We were on the 15th floor and the ice machine was one floor below the lobby. It would be nice to have it midway. That is the only thing I can think of
Location: Location is quiet, small park near by and the subways are close.
When I first arrived I was a bit leery of the surroundings but after using the subway everywhere we went and were busy all day it was a relief to come back to our hotel as it was quieter. Being in an area off the beaten path was appreciated. Lisa was there to book us in and out of our stay. She was most helpful and very pleasant. The room was immaculate. a bit small but we were there to sleep only. A very nice experience in all and I recommend this hotel to anyone wanting to come to New York. Very close to the subway as well.
3 out of 5
Recommended
for Everyone
by A verified traveler

High Price for very average experience

Posted Sep 12, 2014
Pros: location
Cons: shower curtains
For the money I had to pay for this room is really just amazing. I know prices in NYC are up, I know it was Fashion Week in NYC but the money is just out of line so imagine. They need to figure out the shower curtain in the bathroom, floor was soaking wet before I could get in it. Again not a bad place, location and all but I would definitely not pay the money I did again to stay here.
3 out of 5
Recommended
for Everyone
by A verified traveler from New York City

Great location but noisy room

Posted Sep 10, 2014
Great location in chelsea area. But floor hallway has no sound proof. I was wake several times due to noise came from the hallway when people got off the elevator. In the room you can hear everything very loudly. But very kind staff~~!!!
5 out of 5
Recommended
for Everyone
by A verified traveler from vancouver bc

Home away from home

Posted Sep 8, 2014
The staff was amazing. Great location. Everything you would want in a hotel when exploring a new place. The staff were more than accommodating, ready to help at a whim.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Sep 7, 2014
Good location with friendly front desk Close to subway
5 out of 5
Recommended
for Everyone
by A verified traveler from Toronto

Great comfortable stay

Posted Aug 27, 2014
Had a great 5 night stay, i love the great location in Chelsea, very convenient to many cool spots!!