Ratings based on 2,174 Verified Reviews
They paid and stayed. We double-checked.
4.4 Room cleanliness
4.2 Service & staff
4.2 Room comfort
4.1 Hotel condition
They paid and stayed.
by A verified travelerfrom Florida
No amenitiesPosted Mar 24, 2015
Pros: location was great
Cons: Provide coffee machine, ice bucket and ice machines, glasses, bottled water and a way to adjust thermostat in the room.
Location: great restaurants, theaters and shopping
We have never stayed in a hotel before where there was no coffee machine, no ice bucket or ice machines, no glasses, no bottled water and no way to adjust thermostat in the room.
by A verified travelerfrom Toronto
Don't Stay at this HotelPosted Mar 22, 2015
Pros: I truly enjoyed leaving this hotel. I was glad to get out.
Cons: Demolish the building, find a staff and a manager that knows how to run a hotel.
This hotel should be demolished. The rooms are beaten up (phone in room didn't work, bathtub was disgusting, sleeping the floor would more comfortable than then bed was, the king bed was a teeny tiny king bed, no glass in bathroom to rinse after brushing etc etc). I have been staying in NYC hotels for many years. This one rates as the worst ever. Do not waste your money on this hotel. Staff are rude, the condition of the building is terrible and the room (702) was truly disgusting. This should be a $50USD a night kind of place.
by A verified travelerfrom Toronto, ON
Used to be cool boutique hotel....so isn't anymorePosted Mar 18, 2015
Cons: Staff, fixtures, amenities, check out hours, housekeeping...
We've been staying at this hotel for 7 or 8 years & have always loved it. That is, until Wyndham purchased it. What used to be a cool, upscale, boutique hotel is now a poorly run, decidedly uncool, low-end chain hotel. The hotel has lost all its unique charm with the new management. While I understand the rooms are being renovated in phases, the unrenovated rooms are clearly suffering from neglect - door handles are literally falling off, furniture is ragged & falling apart, light fixtures don't work etc. Housekeeping typically didn't make it to our room until 7 or 8pm (right when you're trying to get ready for dinner). And check out has now conveniently been moved to 10am. Very sad to see this happen to what used to be a fantastic hotel.
by A verified traveler
Posted Mar 7, 2015
We got the wrong room and then the room they gave us was not comfortable.
for Business Travelersby A verified traveler
Posted Jan 23, 2015
Cons: Need coffee pot or services
Location: My meeting was two blocks away and its located near GCS. All good
Great location, but I was staying in an older room. The hotel disnt seem packed so I dont know why I wasnt given a renovated room
for Everyoneby A verified travelerfrom Long Island
Posted Jan 10, 2015
Really nice overall experience that's walking distance to most major NYC attractions
for Everyoneby A verified travelerfrom bologna
hotel centrale a prezzo interessantePosted Jan 8, 2015
in pieno centro vicino a grand station e a stazioni bus e metro
for Everyoneby A verified travelerfrom quernsbury nyh
Quiet good access to attractiomsPosted Jan 8, 2015
Hotel staff extremely helpful! Quiet & spacious rooms.great part of the city near grand central station. Would recommend to friends!
for Everyoneby A verified travelerfrom long island,ny
Good hotel a little out of the wayPosted Dec 30, 2014
Wydham definetely has the potential to be rated a four star hotel even though it is several blocks off fifth avenue. Improvement is needed in entrance/lobby area and some of the furnishings in the rooms.overall hotel was clean and comfortable and had all the comforts needed especially for our overnight stay
by A verified travelerfrom c
Dirty roomPosted Dec 30, 2014
Good location. Filthy room. Sofa and carpeting made you want to leave the second you walked into the room. Felt cheap