Ratings based on 1,709 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
88% of guests recommend
4.5 Room cleanliness
4.3 Service & staff
4.3 Room comfort
4.2 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler

E Side Hotel

Posted Apr 2, 2014
Pros: the cost
Cons: more check-in people there was only 1 & a bit of a line
Location: very convenient to grand central area, united nations
Totally convenient to Grand Central area & extremely reasonable. Loved the lime water in the lobby.
2 out of 5
by A verified traveler

Rundown

Posted Apr 2, 2014
The hotel was pretty rundown, the lobby was dirty and there were no towels in my room. I'm sure the lack of towels was just an oversight and front desk apologized profusely. That was a one-time problem easily fixed--but the place isn't going to suddenly become bright and shiny.
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice quiet gem near grand central

Posted Mar 29, 2014
Love this hotel. It's very conveniently located and small. Used to be called the Alex hotel with a 4 diamond rating. I love that there's a kitchenette in each room and they are fully equipped. I actually tried making a meal in my room and the appliances work to my expectations. The hotel staff are very accommodating to late check out requests, lost and found etc. I stay here about 4 times a year. Very recommendable.
4 out of 5
Recommended
for Business Travelers
by A verified traveler

Nice hotel

Posted Mar 26, 2014
elevators did not work all the time, which was a nuisance. Otherwise, very nice, comfortable, good location, clean and would stay there again if price was right.
5 out of 5
Recommended
for Everyone
by Kelly from Tpa, fl

Great hotel & area ♡

Posted Mar 17, 2014
Hotel was wonderful staff was very kind and reliable. I went with a friend and we had an amazing time. The hotel was very centralized to everything needed. Close to grand central station which was great because everywhere we needed to go was accessible. I would definitely recommend this hotel. The room was spacious and very clean. I liked the fact that there was a radio and dvd/cd player with immense sound to play music with a flat screen tv. I could go on for days how great the experience was. I rate this a 8/10! :)
4 out of 5
Recommended
for Everyone
by Kit from Rochester Hills, MI

Nice, inexpensive, confortable bed and a hot showe

Posted Feb 27, 2014
Pros: Price is OK. It's cheap for being in mid-town NY. Bed is comfortable and shower is warm. Also, there are enough channels on TV.
Cons: Need a business center. Not everyone bring a computer during vacation. The furniture and capet can also use some update.
Location: Close to Grand Central. It's NY, just walk around. Lot's to see.
For the price I paid for, I am very happy. Although the room's funiture and carpet looks a little old, the bed is comfortable, the shower is warm and also I loved the TV. I did have trouble trying to figure out how to turn some of the lights on at first. Also, there is no view, may be that's because of the price I paid? The room is roomy for a hotel being in the mid-town New York, and good for one to two persons. I don't know if three or more persons are allowed but it'll get cramped with more than two. There is a C-Store-ish place right on 45th and 3rd, the corner streets of where the hotel is located. You won't get hungry as it opens 24/7. Bring money. Stuff is not cheap in that C-Store. May be it's the rent. I will choose this hotal again for sure. Didn't use Wi-Fi so I cannot comment on it.
Comment from
Jan 13, 2014 by
Thank you for taking the time to provide this feedback. We appreciate your kind words and will share them with our staff. We are so glad you enjoyed the property location and unit amenities. We hope you come back to stay with us.
4 out of 5
Recommended
for Everyone
by Alexander from Netherlands

Good location in midtown

Posted Feb 25, 2014
Pros: Good location and close the Grand Station.
Cons: Room is under construction, not mentioned or apologies. Room needs to be checked on maintenance. Staff could be more attentive.
Location: Mayor location within 20-30 min walk or with metro close by.
There is enough space in the room. Room is clean and not much sound from outside.
Comment from
Jan 13, 2014 by
Thank you for taking the time to provide this feedback. We appreciate your kind words and will share them with our staff. We are so glad you enjoyed the property location and unit amenities. We hope you come back to stay with us.
4 out of 5
Recommended
for Everyone
by domo from new york

Wonderful view awesome bathroom small but nice.

Posted Feb 23, 2014
The hotel is nice I didn't like that checkout time was 11 and that they were making noise in the hall wat early in the morning like they was changing locks on door
Comment from
Jan 13, 2014 by
Thank you for taking the time to provide this feedback. We are so glad you enjoyed the property location and unit amenities. We hope you come back to stay with us.
5 out of 5
Recommended
for Everyone
by LC from New York, Manhattan

Great stay, great staff

Posted Feb 19, 2014
Enjoyed everything about experience of staying. Staff friendly and welcoming, great location, quick room service. Attention to detail throughout. Could not have been better.
Comment from
Jan 13, 2014 by
Thank you for taking the time to provide this feedback. We are so glad you enjoyed the property location and unit amenities. We hope you come back to stay with us.
2 out of 5
by A verified traveler

Under construction and it needs it

Posted Feb 13, 2014
Outdated hotel with staff that is not detailed oriented. Batteries were dead on both TVs in the room and wine glass stayed with me outside my door for entire trip (was not mine and was there when I arrived and when I left). The rate is cheap for a reason.
Comment from
Jan 13, 2014 by
Thank you for taking the time to provide this feedback. We are so glad you enjoyed the property location and unit amenities. We hope you come back to stay with us.