Ratings based on 9,790 Verified Reviews

They paid and stayed. We double-checked.
4.0 out of 5
91% of guests recommend
4.2 Room cleanliness
4.1 Service & staff
3.8 Room comfort
3.9 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom New Zealand

Good location, but room is not so confortable

Posted Dec 20, 2014
Excellent location, close to everything. Beds are not confortable and small. Bathroom is old and small. No free room coffee and water. Free wifi needs to reset every 12 hours.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom maryland

Very nice and close yo everything you needed.

Posted Dec 20, 2014
Friendly and helpful staff. Excellent location . Clean and safe place to stay . Walking distance to the train station and the bus station . Will definitely stay again in the same hotel in the future.
3 out of 5
Recommended
for Everyone
by A verified travelerfrom Milano

ottima posizione - bagno non adeguato

Posted Dec 19, 2014
Pros: vedi sopra (aspetti positivi)
Cons: vedi sopra (aspetti negativi)
Location: ottimi
aspetti positivi 1) posizione ottima: attrazioni vicinissime raggiungibili a piedi; stazioni della metropolitana all'uscita dell'hotel; 2) vista dalla camera incantevole: empire state building e tutti i grattacieli della midtown; vista del madison square garden; 3) bar, supermercati alimentari, fast food e attività commerciali varie tutte nel circondario; 4) cortesia dello staff e pulizia camera. aspetti negativi 1) bagno da ristrutturare (la doccia "fissa" non funzionava bene, nè si riusciva a regolare bene l'acqua calda/fredda) 2) trattenuta a garanzia (richiesta carta di credito al momento del check in) che ha generato due distinti movimenti della carta di credito (complessivamente ci è sembrato un pò troppo elevato l'importo complessivo)
4 out of 5
Recommended
for Everyone
by A verified traveler

Hotel is in a perfect position

Posted Dec 19, 2014
A must go hol.hotel is located in the right place for easy access to everything
4 out of 5
Recommended
for Everyone
by A verified travelerfrom B

good Location

Posted Dec 19, 2014
Hotel is okay. The staff was abrupt but got the job done. The room is small and basic. The hotel is being renovated so in the future it will probably improve.
3 out of 5
Recommended
for Everyone
by A verified traveler

Nice- a little expensive

Posted Dec 19, 2014
Was a little further away from the shows than i was expecting. the room was tiny, looked older. but, staff seemed very nice.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom London

Absolutely OUTSTANDING,

Posted Dec 19, 2014
Pros: Central to everything. The staff were knowledgeable helpful and very welcoming.
My partner and I went to celebrate her 40th Birthday, all of the staff were so helpful, and attentive the whole experience was amazing. Whilst at the hotel problems or requests that we had were dealt with immediately by the staff. The manager DJIBY was fantastic, and together with the manager and Jack head of security helped me with my Proposal arrangements, and were more helpful than we could ever of imagined. Suzie the concierge was great and arranged everything we asked with precision and she was so helpful. Most of all Miguel from security was Awesome in every way suggesting and helping us in every way possible. Our room was fantastic with a view of the Hudson River, high up and there was no noise, the shower was powerful and hot, and every time we requested or mentioned a problem it was dealt with immediately. Overall we could not recommend this hotel highly enough..
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Blackpool, England

Great hotel

Posted Dec 19, 2014
Pros: original features
Cons: Nothing really
Location: We had a great view of the Empire State Building as we had an East facing room.
Loved the hotel, a real Art Deco feel. My wife loved the Art Deco bathroom and the light fittings in the room. Room a little small but most hotel rooms in New York are fairly small. Overall we had a great stay
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Dec 19, 2014
Cons: another chair in the room an exta blanket just in case
This art deco hotel in a great location was very nice. Room was tiny but clean. Location was great in midtown, we walked to our show on boadway, shopping very accessible. Steps way from Herald Square.
3 out of 5
Recommended
for Everyone
by A verified travelerfrom M

Posted Dec 19, 2014
Very nice Hotel. Extremely clean and staff was very good. Also both the restaurants were very good. Very close to public transportation. Location was ok but not many good restaurants in the area other than the hotel. I would stay there again