Ratings based on 6,090 Verified Reviews

They paid and stayed. We double-checked.
4.0 out of 5
89% of guests recommend
4.3 Room cleanliness
4.1 Service & staff
3.9 Room comfort
3.9 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler from Australia

Location Location Location

Posted Sep 15, 2014
Stayed for 5 nights first time in New York City. Excellent location with short walk to The Empire State Building, Times Square etc. Location outweighs the "cosy" room and out-dated décor. Comfortable bed. Excellent security.
3 out of 5
Recommended
for Everyone
by A verified traveler from hyde park ny

Not what I expected

Posted Sep 14, 2014
Thought I paid for a city view room. I was put on the 7 floor with a view of dunkin donuts. I feel that when you book with expedia you get a lower quality room.
2 out of 5
by A verified traveler from Santa Fe, NM

Sad hotel

Posted Sep 14, 2014
Pros: Nothing.
Cons: The décor, the amenities, the lack of noise proofing, the size of the rooms, the lack of room service. Put some information in the rooms about stuff.
Location: We thought we were in the theater district. We weren't. It was pretty easy to get around from here. Don't know what there is to do right there.
The Wyndham New Yorker Hotel used to be the New Yorker and is in the process of renovations. It was hard to see any effort though. When we arrived there was no one to help us with our bags and they got caught in the door while we (my 82 year old mother and I) tried to get in. It was 7 pm but my they said my mother's room needed another 15 minutes for a housekeeping check. An hour later it wasn't ready yet. The rooms are postage stamp size with no amenities- no refrigerator, coffee maker or safe. You have to close the bathroom door to find the toilet paper holder and there's no room to put down any toiletries on the pedestal sink. In the shower/tub enclosure the old green tile has been painted a lighter green color but it is already peeling. The water never got hot even wasting lots of water waiting and the sinks in both rooms didn't drain well. They say to rehang towels if you want to reuse them (they say they are a 'green' hotel) but despite me hanging them they got changed each day. There is not room service though there are 2 passable restaurants in the lobby. The TV was horrible. There was no guide on it to tell you what was playing and the choice of channels was non- existent. We could hear each room around us, the toilet flushing and the shower running as if it was in our rooms. The halls are dreary, dark, old, worn carpets and old paint. The lobby was so cold we needed sweaters to hang out there. Overall, a very disappointing experience, one we won't repeat.
4 out of 5
Recommended
for Everyone
by A verified traveler

very close to main attractions

Posted Sep 14, 2014
Pros: Hotel has a diner and a restaurant. we only used the diner for breakfast and evening meal, which is a great value and excellent range of meals.
Cons: Decoration, repair.
hotel is situated very close to Penn station, short walking distance to Empire State Building, to Times Square and to Macy`s. Our room (19th floor) was a bit small; two double beds were very comfortable. The hotel looks a bit tired and needs a good TLC in some areas. The hotel staff is friendly and helpful.
4 out of 5
Recommended
for Everyone
by A verified traveler

Close to major sites.

Posted Sep 13, 2014
Pros: Staff and bed great.
Cons: Bathroom.
Hotel was very close to all major tourist attractions, staff great and bed very comfortable. Bathroom quite small and very old.
4 out of 5
Recommended
for Everyone
by A verified traveler

A real New York hotel experience

Posted Sep 12, 2014
Pros: The security check every time you came back to the hotel. The hotel room.
Cons: Room service, amenities, nose cancelling windows, what is in the room (maybe a small fridge), a laundry facility on sight
Location: Empire State Building, Penn Station, Movie Theatre, Shops and restaurants
At first the room that was given wasn't nice but with one conversation with front desk (Tony) they immediately changed us to a different room with views of the Empire State Building. The room was comfortable and the bedding was posh for a dreamy nights sleep. The overall appearance of the hotel was nice.
5 out of 5
Recommended
for Everyone
by A verified traveler from Clinton, New York

Wonderful Place to Stay!

Posted Sep 12, 2014
The room was exceptionally clean, the staff was very friendly and helpful and we felt very secure and centrally located to every where we were interested in visiting.
4 out of 5
Recommended
for Everyone
by A verified traveler from Hawaii

Visiting Hawaiian

Posted Sep 11, 2014
Pros: Location, location, location........
Cons: Housekeeping response, very slow
Location: Very central to most attractions, subway to lady liberty simple enough for people with nothing like that in Hawaii
Room size compared to Hawaii hotel room size? Very tiny, for twice the price, barely large enough to have open luggage, but manageable, I guess most NYC rooms are of that size. Concierge Suzie 10a - 2p Tues-Sat. Awesome Lady. Thank you for you, you made our trip very memorable with just your help.
2 out of 5
by A verified traveler from Las Vegas

Bad Experience

Posted Sep 10, 2014
The room dirty, pieces broken in the bathroom, hairs from I don't who or from where in our towels, the room and the hotel old and in bad conditions, I was about to be a member of Wyndham but after this I don't think so,
5 out of 5
Recommended
for Everyone
by A verified traveler from Costa Rica

very good location

Posted Sep 9, 2014
Pros: location, cleanlines and services
Cons: when they offered a view it better be a really good view
Location: excelent
near to the main transportation services and to NY main attractions!!