Ratings based on 10,779 Verified Reviews

They paid and stayed. We double-checked.
4.0 out of 5
91% of guests recommend
4.2 Room cleanliness
4.1 Service & staff
3.8 Room comfort
3.8 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
Recommended
for Everyone
by A verified traveler

Prima hotel centraal gelegen

Posted May 5, 2015
Pros: Prima ligging en goede prijs-kwaliteit voor de 4 sterren en de buurt....
Location: Naast Penn station en Madisons Square Garden. Twee blocks bij Macy's en Empire State building vandaan...
Dit was een fijn hotel voor een paar dagen New York. Centraal gelegen, naast Penn Station, op loopafstand van vele bezienswaardigheden en de metro ligt naast het hotel... We hadden een metrokamer, zonder uitzicht dus, en was wat aan de krappe kant voor 4 personen. De kamer was wel keurig schoon en werd dagelijks goed schoongemaakt en opgeruimd. Fijn was de kluis in de kast voor de spullen die je niet heel de tijd mee wilt zeulen door de stad. Personeel was behulpzaam en vriendelijk...
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Schiedam

Prima uitvalsbasis om de stad NY te verkennen

Posted May 4, 2015
Pros: Centraal gelegen, dichtbij Penn station
Wij(4 personen) zijn een week in dit hotel verbleven en hebben geluk gehad met een kamer van twee tweepersoonsbedden stonden, waar ook twee badkamers aanwezig waren. Vanaf dit hotel kun je snel de metro nemen naar allerlei bezienswaardigheden. Dichtbij verschillende eetvoorzieningen, die in het hotel vond ik niet zo bijzonder.
4 out of 5
Recommended
for Everyone
by A verified traveler

Zu empfehlendes Hotel

Posted May 4, 2015
Pros: zentrale Lage,Sauberkeit
Location: zentrale Lage(8th Avenue),
angenehmer Aufenthalt in sehr gut ausgestattetem Hotel in zentraler Lage,sehr freundliches Personal,saubere großzügige Zimmer
1 out of 5
by A verified travelerfrom NY

Horrible stay, tourist trap!

Posted May 4, 2015
I would never stay here again. I've traveled, been around the world and all over the states for business and pleasure & this by far is one of the worst experiences. Wanted to have a fun girls night with my friends, and the way we were treated by the front desk night staff was appalling! So rude and unreasonable. The day staff is much nicer, and helpful, the manager should be fired first of all, so rude! You are in customer service you don't talk down to your guests like that. To sum this place up, it was an overpriced tourist trap, only good thing about it is the location! Never again
3 out of 5
Recommended
for Couples
by A verified travelerfrom Wittingen

Hotel in sehr günstiger, zentraler Lage.

Posted May 4, 2015
Pros: Die sehr gute zentrale Lage. Viele Sehenswürdigkeiten kann man zu Fuß erreichen. Die Subway ist in unmittelbarer Nähe.
Location: Hotel ist im Zentrum. Fussläufig kann man den Times Square, das Empire, das Rockefeller Center sehr gut erreichen.
Wir waren für eine Woche in New York um diese Stadt kennenzulernen. Für diesen Zweck war das Hotel genau richtig. Die Stadt pulsiert jederzeit. Deshalb, ein ruhiges Hotel zu finden dürfte sehr schwierig werden. Aber wichtig ist auch in jedem Fall die Lage. Die Orientierung fällt bei der Lage des Hotels leicht. In der Nähe und an jeder Straßenecke gibt es einen Coffee-Shop. Wer sich im Vorfeld mit der Stadt beschäftigt findet auch immer ein angepriesenes Restaurant, aber Vorsicht, das Essen gehen ist nicht billig, vor allem das Bier. Am Anfang einer New York-Riese sollte man auf jeden Fall eine geführte Stadtrundfahrt machen, das verschafft einen tollen Überblick über die Stadt.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Kilbarchan

Nice hotel very central.

Posted May 4, 2015
Had a great time. People really friendly and helpful. Great value for money on the Grey line Hop on Hop off buses and had a wonderful meal in Tao Uptown restaurant. Can't wait to do it all again.
2 out of 5
by A verified traveler

Very Disappointing

Posted May 4, 2015
Pros: The staff
Cons: everything but the staff
We arrived at the hotel and were greeted by friendly staff. We entered our teeny tiny room,considering it was NYC I expected that, and it was very hot and muggy. We turned on the AC and headed out for our first night in in the big apple. When we returned the room was still hot, 76 degrees to be exact. After having maintenance up there to confirm the AC was broken, they wanted to send a tech up to repair it which in the words of the maintenance man would "take a while". It was 10pm and we had a conference to be at in the morning so we called downstairs to complain and after about half hour we received keys to our new room. Fast forward to the next morning when I went to get into the shower and the water continued to cycle between freezing cold and scalding hot. That was when I had just had enough. For the price that they charge you would think you would be able to have a comfortable shower. We had a nonrefundable room but they allowed us to cancel. We switched to the Westin and were VERY happy. For the price they are charging they really need to update the facilities. The hotel is outdated and their plumbing and HVAC are showing it's age. Please think twice before booking this hotel.
4 out of 5
Recommended
for Everyone
by A verified traveler

Aanrader!

Posted May 4, 2015
Fijn en groot hotel. Zeer centraal gelegen. Alles is te doen met de metro ( binnen een paar minuten van het hotel). Wij hebben zelf alles te voet gedaan, in eerste instantie om dat het heel goed mogelijk is. Alles zit binnen twintig à dertig minuten lopen. Punt twee omdat je dan echt heel veel kunt zien. Als we nog een keer gaan zullen we ook dan voor dit hotel kiezen.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Darlington UK

Great Location

Posted May 4, 2015
Pros: The location, frindliness of the staff, being close to Penn station and subway.
I believe the rooms are being renovated but ours was not & indeed, it did need a little spruce up. That said the room was clean & the facilities were good. We had a corner room on junction between 8th avenue & 34th street on the 21st floor with a great view of the Empire State Building. The location of the hotel was brilliant with easy walking distance to Times Square, Empire State Building & other attractions. In genereal the hotel was very good.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom new york

très bonne situation. métro au pied de l'hôtel

Posted May 4, 2015
Pros: la situation et le calme
Cons: la salle de bain avec le wc ,trop petite !
excellente adresse , une situation interessante si l'on veut le soir se balader vers times square (sans prendre le metro) Hôtel art déco, superbe hall, la renovation de la façade se termine. pour certaines chambres très belle vue sur l'empire state . beaucoup d'ascenseurs donc pas d'attente.