Ratings based on 4,318 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
96% of guests recommend
4.5 Room cleanliness
4.3 Service & staff
4.0 Room comfort
4.5 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom New York

Posted Mar 2, 2015
Only stayed one night, but the room was quaint. Room looked a little larger in pictures, but they make it work. Check in/out was very easy. Dining staff was very helpful. Overall just a nice, advanced hotel.
4 out of 5
Recommended
for Everyone
by A verified traveler

Comfortable place to stay.

Posted Mar 1, 2015
Nice hotel. Well designed, clean and in good condition. Relatively small rooms but very comfortable.
4 out of 5
Recommended
for Business Travelers
by A verified travelerfrom NZ

Amazing use of space

Posted Feb 26, 2015
Cons: Beds/sofa things with buttons that frees more space are amazing, but the mattress is so thin, it actually hurt my back and I'm not an overweight guy.
Location: Spot on.
The design, the use of space, the quality and uniqueness would make this one of the best hotels ever - if it wasn't for their amazingly looking sofa-beds that are just too tough and you can feel every part of the frame on your back, that it hurt. But if it's for a night or two, just to crash out, it is amazing. If it is to rest and have a comfortable bed, then I am afraid it is now. Would I be bak - yes. I still recommend it for value for money and everything else.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Saskatchewan, Canada

Great Manhattan location...

Posted Feb 26, 2015
We travelled to New York Feb. 16-21, 2015 and stayed at Yotel for all six nights. My engineering background loved the very well designed room, as well as the luggage robot in the lobby. The staff was always friendly and willing to offer assistance if needed. Automated check-in, was a great feature that was quick and easy. Our room and the entire hotel was very clean. I have already recommended Yotel to a friend of mine and we will stay here again when we return this fall.
3 out of 5
by A verified travelerfrom New York, NY

Basic hotel that doesn't deliver on their promises

Posted Feb 25, 2015
Pros: It was clean and modern looking. Muffins at breakfast were delicious.
Cons: Don't do construction next to guest rooms early in the morning, be more transparent about the expectations in the hotel and do not mislead people.
Location: 2 big blocks from Times Square, 1 block west of Port Authority station, some good restaurants in the Hell's Kitchen area.
Stayed at the hotel for 4 nights in February. First morning was woken at 7am by construction workers who were doing construction on about 5 rooms on my floor, right across from my room. They were screaming to each other, using hammers, drills etc. and it was very disturbing. When I went to ask the front desk to change rooms they moved me however they were not apologetic at all. They advertise their "YOBOT" which is an automated machine that stores your luggage for you however they don't mention anywhere that there is actually a charge per bag to store it there. They didn't tell us about the charge until after they had already put our bags away. They advertise water, tea, coffee and ice on every floor however none of the floors have it (and it doesn't even look like there is a spot on the floor for it). Location is ok however I've stayed at a number of NYC hotels before that have the same rate, accommodation, etc. with a better location closer to Times Square.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Sydney

Excellent Service, Amazing location

Posted Feb 24, 2015
Pros: Excellent staff and great location
Cons: was very good
Location: good food and bars very close by, time square is metres away
Great friendly staff, always helpful and always pleasant and with a smile. Rooms are small but in great condition and very clean and warm(it snowed every day). Location is very good with the subway close by. Will definitely stay again.
4 out of 5
Recommended
for Everyone
by A verified traveler

Great location and clean!

Posted Feb 23, 2015
We enjoyed our stay at the Yotel and will definitely stay again and recommend it to our California friends. There was a room mix up our second night of five nights. When trying to enter our room 1230 it denied us entry, we went to the desk and the girl (didn't get her name) said with an attitude your room is 1227, instead of saying the computer shows your room is 1227. It was like she was accusing us of not remembering our room number. Earl Charles was wonderful in straightening this matter out. Someone did change our room by mistake, which happens and we were fine with that. The next day we wanted to ride on the boat tours, bought tickets from Johanna at guest services, only to walk in 1 degree temperature to find out the river tour were closed and had been for four days. This was inconvenient and we should have been made aware of it obviously before our trek!! But, once again Earl smoothed it over for us. He is a valued, professional person!! We will be back!!
5 out of 5
Recommended
for Everyone
by A verified travelerfrom new York

Posted Feb 22, 2015
The motel was nice and clean. The workers there were friendly and helpful. The only down side was the bed. It was like a thick pad instead of a mattress. It was so hard. I woke up sore. Other than that a great experience!
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Amsterdam

leuk budget hotel met vreselijke bedden

Posted Feb 21, 2015
goed hotel met prima ontbijt bar gratis wifi. supervriendelijke en behulpzame staff superschoon. alleen zijn de bedden in iedergeval op onze kamer snoeihard niet echt comfortabel.
5 out of 5
Recommended
for Everyone
by A verified traveler

Amazing hotel amazing location

Posted Feb 21, 2015
What more could you need in a hotel it's super modern staff is super nice rooms are clean location is great. Rooms were thought out so much the layout makes sense and everything in the hotel is incredible and makes your stay in NYC that much more memorable! This is a necessary place to stay!