Ratings based on 1,498 Verified Reviews

They paid and stayed. We double-checked.
3.9 out of 5
90% of guests recommend
4.2 Room cleanliness
3.9 Service & staff
4.0 Room comfort
4.0 Hotel condition
They paid and stayed.
We double-checked.
1 out of 5
by A verified traveler from CA

Worse night ever in NYC!

Posted Oct 10, 2014
I used to be a regular but this hotel has gone completely down the drain: Shuttle takes forever to arrive at airport, customer support is non-existent, rooms as either small or dubiously clean (I wonder if they change the sheets every day). Avoid if you can and get to Manhattan as soon as you arrive.
4 out of 5
Recommended
for Everyone
by A verified traveler

Decent hotel

Posted Oct 8, 2014
The hotel was decent considering the area. The staff was very nice and helpful
5 out of 5
Recommended
for Everyone
by A verified traveler from Toronto

Great hotel with convenient access to NYC

Posted Oct 8, 2014
Stayed here for three nights and had no major issues. They provide regular service to and from the airport and Newark Penn station facilitating travel. Had occasional issues with WiFi in the room but they usually resolved soon.
5 out of 5
Recommended
for Everyone
by A verified traveler from PA

Great Stay

Posted Oct 5, 2014
Cons: Breakfast could be in a larger place but this is minor.
Great place to stay when your going to the Prudential Center walked 6 blocks.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Oct 1, 2014
Pros: location
The hotel is a convenient location for the purpose of our trip. Comfortable and nice. On some floors the ice machine and vending machine are not working so you have to try another floor.
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel close to the airport

Posted Sep 30, 2014
Pros: Free airport shuttle close to airport fairly clean
Location: Close to airport and train to NY
The room was close to the elevator therefore a little noisy but one could ignore it free airport shuttle was great. Staff friendly overall clean.
4 out of 5
Recommended
for Everyone
by A verified traveler from new hampshire

great location--walking distance to prudential ctr

Posted Sep 30, 2014
Pros: location to prudential ctr
Cons: parking
Location: near newark penn station easy access to ny
I had a great time in Newark. Went to see Oprah at Prudential. Not a lot of restaurants in area however restaurant at hotel was good.
5 out of 5
Recommended
for Everyone
by A verified traveler

In town for Oprah's Live Your Best Life Tour

Posted Sep 29, 2014
Pros: Everything!!
Cons: Parking
Location: Arenas for sporting events and coliseum for concerts and shows
The friendly and helpful staff helped make this weekend one of the best in my life! Hotel was clean, quiet, a/c worked wonderfully and the restaurant was superb! I already booked my next stay!!
3 out of 5
by A verified traveler from detroit

Right in the middle of downtown

Posted Sep 22, 2014
Got left by courtesy shuttle at Penn station at 1 in the mourning. Was almost mugged and had to pay to get back to hotel.staff said I didn't call until I show by phone log. Hotel lacks upkeep. Good breakfast but pricey digs.
3 out of 5
Recommended
for Everyone
by A verified traveler

No taxis

Posted Sep 20, 2014
Horrible help with getting around town. Hotel staff was always more concerned with checking people in/out and chatting with them than providing customer service.