Ratings based on 1,154 Verified Reviews
They paid and stayed. We double-checked.
4.1 Room cleanliness
4.0 Service & staff
4.1 Room comfort
3.9 Hotel condition
They paid and stayed.
for Everyoneby A verified traveler
Good alternative to staying downtown Manhattan.Posted Jul 14, 2015
Pros: Front desk lady's were helpful about advice in how to get to downtown Manhattan.
Cons: The cleaning staff walked into our room twice without knocking. Apparently that's how they roll, because it was two separate instances.
Location: It is a short taxi ride and 20 min train ride to world trade center.
The room was recently remodeled but left some old features like the tub looks to be from the 80's. The bathroom had a musty moldy smell and didn't drain very well.
for Everyoneby A verified traveler from miami,florida
Posted Jul 13, 2015
Pros: close to every thing
Location: good location with a rent car
every thing was good and clean and good location. had nice time
for Everyoneby A verified traveler from CT
Good HotelPosted Jul 5, 2015
good Hotel but the location is a little bit busy... The room is clean and comfort, free breakfast and good service.
by A verified traveler from Texas
noisy, didn't sleep wellPosted Jul 4, 2015
Pros: breakfast is good...room is big...
stayed only 1 night with family...hotel is clean...room is big...breakfast is good...I gave its OK rating because of the noise from the street...I can hear motorcycle and bus passing by...I woke up around 2am and never went back to sleep...would not recommend it to friend...
for Everyoneby A verified traveler from Belgium
good hotel in run down areaPosted Jul 2, 2015
Pros: location "close" to the railway station and the lovely breakfast
Hotel, staff and facilities are all very good. Only remark is the area where it is situated. The area looks run down and automatically gives an unsafe impression. Despite the surroundings, I would recommend the hotel as it is conveniently located at 12 minutes walk to the Newark Broad street railwaystation, where for 5 uss you can travel to Penn station in just 20 minutes.
for Everyoneby A verified traveler from toronto, canada
had a great stayPosted Jul 1, 2015
The location may not be the best because of the industrialized area but don't be fooled by it, the location is very safe. Parking is big and it's free, breakfast is nice and free. We had a king bed with sofa in the room, bed is comfortable, linens are clean, room is clean except for the mini fridge that was leaking but I put a paper towel under it so it didn't bother us much and we were our the whole day but I hope they could fix it. There's a microwave also. Washroom is big. Staff are friendly and nice from the reception to housekeeping. Location is great if you will travel to NYC by car. Close to Holland tunnel. I almost cancelled my reservation with them because I considered the Secaucus area for it is closer to NY via the Lincoln tunnel but going to the tunnel was troublesome due to the heavy volume of cars, big trucks, and buses. Good thing I didn't cancel my reservation with Comfort Suites! I recommend this hotel to anyone going to NYC by car. This will be our hotel if ever we stay in the area again.
for Everyoneby A verified traveler from Atlanta, Ga
Very nice large an clean roomPosted Jun 30, 2015
Staff was very nice. Nice breakfast was always stocked. Very comfortable bed. The sofa was small but comfortable. Loved how the fridge an microwave was in its own area. The sitting area was roomy with small sofa, tall lamp an 2 ottomans. A half wall separated it from sleeping area. The bathroom was nice spacious. My complaints are 1. Finding the hotel. Need signs directing you to the hotel. 2. Location. It is in an industrial area. 3. No access from side doors. When you park in the side lots especially at night it's scary, needs brighter an better lights. It was nice getting an arrival gift bag an cookies during the day in lobby area.
for Everyoneby A verified traveler from nj
Nice hotelPosted Jun 15, 2015
I had a really great time at the hotel , the employees are really really nice , the room was cleaned to the max, breakfast was great , no complains at all.i would def come back .
for Everyoneby A verified traveler from Stow, OH
Comfortable and clean.Posted Jun 14, 2015
Pros: It was clean. Staff was very friendly and helpful.
Location: Location was in Newark, NJ. A very sad, down trodden city. We stayed at the hotel because we were looking for apartments for our son.
The room and hotel were very clean. Staff was very friendly and helpful. Recommended an excellent restaurant for dinner and gave superb directions to get there. Not in the best neighborhood but I felt safe while there. My son will be attending school in NJ and we will definitely stay at this hotel again when visiting. Breakfast buffet was good. Food was fresh and plenty. Reasonably priced hotel.
for Everyoneby A verified traveler
Rented room to two different peoplePosted Jun 10, 2015
The final night of our stay was interesting. A little after 10 pm, after we were in bed, another woman enters our room with her key card. She had apparently been rented the same room we were in. This was proceeded by a couple of phone calls from the front desk, ending near 10:45 that night. They did not show us as being in that room, despite the fact that this was our 3rd night there. They had already deactivated our key cards and after discussing this at checkout the manager offered us 50% off that night. He finally agreed to comp the room, which was the right thing to do. Despite all of this, the hotel was clean, the breakfast was delicious and the staff were friendly. I would actually stay there again.
Comment from Hotel Management
Jul 22, 2015 by g, Hotel Management
Dear Guest, Thank you for sharing your feedback with us. I am delighted to hear you enjoyed your recent stay. It's great to hear you were happy with our service. We hope we are able to provide you with the same great accommodations the next time you are in the area. Ash Sardar Manager Comfort Suites Newark 1348 McCarter Hwy, Newark, NJ 07104 Ph: (973) 481 5200 Fax: (973) 481 9399 Email: firstname.lastname@example.org WebSite: comfortsuites.com/hotel/nj123