Ratings based on 304 Verified Reviews

They paid and stayed. We double-checked.
3.6 out of 5
85% of guests recommend
3.9 Room cleanliness
3.7 Service & staff
3.8 Room comfort
3.6 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler from ponce inlet, fl

Picking up son

Posted Jul 25, 2015
Pros: Very good
Cons: Nothing
Location: Very close to the highway and airport
Clean,pleasant, good place near the airport. Would stay again.
Comment from Hotel Management
Jul 27, 2015 by MonikaC, Hotel Management
Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again.
4 out of 5
Recommended
for Everyone
by A verified traveler

Hotel cerca del aeropuerto y Mall

Posted Jul 5, 2015
Muy buena ni avión del hotel. Esta a 2 min. Del aeropuerto de Newark y del Mall Simon con servicio gratuito de transporte a ambos lugares. El trato de la gente del hotel es muy amable y te dan la información necesaria. Sólo no me encantaron las instalaciones, no pude cerrar las cortinas por completo y tuve el foco del estacionamiento contiguo toda la noche apuntando a mi ventana. La alfombra estaba mojada en una esquina del cuarto, no había manta extra y otros detalles pero en general es bueno.
Comment from Hotel Management
Jul 8, 2015 by MonikaC, Hotel Management
Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. A positive guest experience is something our staff takes great pride in, so we value your feedback. We hope you will visit us again.
4 out of 5
Recommended
for Business Travelers
by A verified traveler from Caesarea

Near airport, OK

Posted Jun 5, 2015
Pros: location, room
Cons: clean the entrance, explain the driver the difference between Seattle Washington stae that is served by United and Washington DC served by United Exp
Location: very close to airport for the environment is quite industrial
The shuttle comes on time, the entrance was not well maintained but teh room was OK although no safe something not common in airport hotels. overall OK
Comment from Hotel Management
Jun 8, 2015 by MonikaC, Hotel Management
Thank you for taking a time and fill up the survey. Your feedback is greatly appreciated. It is always motivating on our end to receive positive feedback from our valued guest.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jun 3, 2015
Pros: Convenient. Clean.
Location: Can't comment. Overnight stay only due to flight cancellation but very close to airport.
Needed a hotel after flight was cancelled. Very close to airport. Shuttle very easy to access. Shuttle readily available for return journey to airport. Quick check in no fuss. Didn't have access to my baggage but able to purchase necessary items at hotel. Small shop where snacks can be purchased so always something available whatever time you arrive.
Comment from Hotel Management
Jun 8, 2015 by MonikaC, Hotel Management
Thank you for taking a time and fill up the survey. Your feedback is greatly appreciated. It is always motivating on our end to receive positive feedback from our valued guest.
4 out of 5
Recommended
for Everyone
by A verified traveler from NJ

Convenient to the airport

Posted May 7, 2015
Walls were a little thin, but not too much noise and overall a nice stay.
Comment from Hotel Management
May 11, 2015 by MonikaC, Hotel Management
Dear Guest, Your feedback is greatly appreciated. It is always motivating on our end to receive positive feedback from our valued guest.
2 out of 5
by A verified traveler from Springboro, Ohio

It has ONE thing going for it

Posted May 3, 2015
Pros: Proximity to the airport and the airport shuttle that leaves every 20 minutes
Cons: Cleanliness, maintenance
Location: Near the airport
I picked this hotel because it was near the airport and they advertised their airport shuttle service. Got there to find out that the other hotels near the airport also had airport shuttle services - they just don't advertise it! That having been said, I wish I had chosen one of the other hotels near the airport. The general set up is fine, the culture of maintenance is sorely lacking; the rooms were not the cleanest and I kept having to call for a new key and the maintenance man to fix the TV. Glad I didn't have to spend that much time in the room! Probably won't be going back there.
Comment from Hotel Management
May 8, 2015 by MonikaC, Hotel Management
Dear Guest, Please accept our sincerest apologies for any inconvenience. Your satisfaction is very important to us and we will be using the feedback you gave us and we will be implement improvement to ensure we offer a better experience for guest in the future.
2 out of 5
by A verified traveler

Posted Apr 27, 2015
paid $3.75 for glass of hot tea in coffeeteria... water was staying in the shower, water was just a little warm….mattress was bad …noise from neighbor shower room give you no chance to sleep at saturday 5.30 am...
Comment from Hotel Management
Apr 30, 2015 by MonikaC, Hotel Management
. Please accept our sincerest apologies for any inconvenience. Your satisfaction is very important to us and we will be using the feedback you gave us and we will be implement improvement to ensure we offer a better experience for guest in the future.
4 out of 5
Recommended
for Everyone
by A verified traveler from Vancouver, WA

Convenience and great price

Posted Apr 24, 2015
Pros: Location and it was clean, good bed
Cons: Food choices were not great. No restaurants near by
Location: Close to the airport but nothing around nearby to walk to.
The hotel was very convenient to the airport and when I needed to go into NYC they were very accommodating to take me to the Transit center.
Comment from Hotel Management
Apr 27, 2015 by MonikaC, Hotel Management
Dear Guest, Your feedback is greatly appreciated. It is always motivating on our end to receive positive feedback from our valued guest.
2 out of 5
Recommended
for Business Travelers
by James from Nashville, TN

Needs renovation and a good cleaning

Posted Apr 21, 2015 on Hotels
Disappointed to say the least... This hotel (at least my floor) was dingy and run-down. Cracked and peeling paint, leaky faucet, leaky toilet. To top it off, the Wifi and TV were down for the entire first night of my stay. I've stayed at a number of hotels in this chain, and this one was a major let down.
Comment from Hotel Management
Jun 27, 2015 by MonikaC, Hotel Management
Dear James, Please accept our sincerest apologies for any inconvenience. Your satisfaction is very important to us and we will be using the feedback you gave us and we will be implement improvement to ensure we offer a better experience for guest in the future.
5 out of 5
Recommended
for Everyone
by A verified traveler

Great location and convenience

Posted Apr 13, 2015
It was really nice because they have shuttle to the airport and haf a great convenience store on their first floor. Staffs were very friendly and check in was so quick.
Comment from Hotel Management
Apr 15, 2015 by MonikaC, Hotel Management
Dear Guest, Your feedback is greatly appreciated. It is always motivating on our end to receive positive feedback from our valued guest