Ratings based on 267 Verified Reviews

They paid and stayed. We double-checked.
3.6 out of 5
84% of guests recommend
3.9 Room cleanliness
3.7 Service & staff
3.8 Room comfort
3.6 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Vancouver, WA

Convenience and great price

Posted Apr 24, 2015
Pros: Location and it was clean, good bed
Cons: Food choices were not great. No restaurants near by
Location: Close to the airport but nothing around nearby to walk to.
The hotel was very convenient to the airport and when I needed to go into NYC they were very accommodating to take me to the Transit center.
5 out of 5
Recommended
for Everyone
by A verified traveler

Great location and convenience

Posted Apr 13, 2015
It was really nice because they have shuttle to the airport and haf a great convenience store on their first floor. Staffs were very friendly and check in was so quick.
Comment from Hotel Management
Apr 15, 2015 by MonikaC, Hotel Management
Dear Guest, Your feedback is greatly appreciated. It is always motivating on our end to receive positive feedback from our valued guest
3 out of 5
by A verified travelerfrom new york

Ok hotel

Posted Apr 1, 2015
The hotel itself is good as other Crowne Plazas, but location is bad, I guess it's not hotel's fault, it's the Newark airport. Driving to hotel is very challenging because you have to pass Newark airport, traffic is headache, and nothing pleasant nearby if you want to go outside for a walk. I stayed on 7th floor, can hear street noise, woke yo early morning by the noise outside. Other than that, hotel is clean, staff friendly, food ok, etc
Comment from Hotel Management
Apr 6, 2015 by Monika, Hotel Management
Your feedback is greatly appreciated. It is always motivating on our end to receive positive feedback from our valued guest.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom traveller

Good hotel

Posted Mar 24, 2015
Good location, free shuttles, room nice and clean - plenty of towels etc. Left suitcase for the day doc. Staff friendly. Would stay again.
Comment from Hotel Management
Apr 6, 2015 by Monika, Hotel Management
Your feedback is greatly appreciated. It is always motivating on our end to receive positive feedback from our valued guest.
3 out of 5
Recommended
for Everyone
by A verified traveler

Convenient for flight interruptions

Posted Mar 23, 2015
Forced into 2 day layover because of winter storm. Hotel adequate for that. Staff very pleasant and obliging
Comment from Hotel Management
Apr 6, 2015 by Monika, Hotel Management
Your feedback is greatly appreciated. It is always motivating on our end to receive positive feedback from our valued guest.
1 out of 5
by A verified travelerfrom San Francisco

Car Blocked

Posted Mar 12, 2015
Hotel shares lot with an off-airport parking company. The parking company parked a car directly in front of my parked car, and it took me about 1/2 hour in the freezing cold to get them to move it the morning I was trying to check out.. Hotel tried to charge me $15 for parking - which they agreed not to charge me given the trouble, but the parking arrangement is unacceptable.
Comment from Hotel Management
Mar 16, 2015 by MonikaC, Hotel Management
Dear Steve, Your feedback is greatly appreciated.Please accept our sincerest apologies for any inconvenience. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvement to ensure we offer a better experience for guest in the future.
4 out of 5
Recommended
for Business Travelers
by A verified travelerfrom Columbus, Ohio

Efficient and clean....thin walls

Posted Feb 18, 2015
Pros: Efficient. Friendly. Close proximity to the airport. Nice restaurant next door. Modern interior and rooms.
Cons: The walls are too thin, and therefore allow too much noise to travel between rooms. The hotel is tough to access from the North.
Location: Hotel has a nice restaurant, The Lobby, next door. The freeway is accessible when leaving the hotel. Elizabeth is a nice town within 10 min drive.
The hardest part about my stay was getting to the hotel in my rental car. The hotel is situated on a one-way road which is not overly accessible when coming from the North. Once inside, the staff was pleasant, procedures quick, and room spacious and clean. Had the walls not been so thin my stay would have been extremely relaxing, but my neighbor was on the phone late into the night, and early in the morning. I went to bed and woke with their voice in my room.
Comment from Hotel Management
Mar 6, 2015 by MonikaC, Hotel Management
Dear Nick, Your feedback is greatly appreciated. It is always motivating on our end to receive positive feedback from our valued guest.
1 out of 5
by A verified travelerfrom milwaukee

Totally Disappointed!

Posted Jan 28, 2015
Comment from Hotel Management
Mar 6, 2015 by MonikaC, Hotel Management
Please accept our sincerest apologies for any inconvenience. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvement to ensure we offer a better experience for guest in the future.
4 out of 5
Recommended
for Business Travelers
by robertfrom Long Valley, NJ

Newark airport

Posted Jan 17, 2015 on Hotels.com
I stay here when I have early flights from Newark. I wish booking through Hotels.com would allow for the park and fly option.
Comment from Hotel Management
Apr 11, 2015 by MonikaC, Hotel Management
Your feedback is greatly appreciated.
4 out of 5
Recommended
for Business Travelers
by A verified traveler

Nice stay

Posted Jan 9, 2015 on Hotels.com
It's just for a night for a business trip. Things are good and the neighborhood is convenient.
Comment from Hotel Management
Apr 11, 2015 by MonikaC, Hotel Management
Your feedback is greatly appreciated.