Ratings based on 300 Verified Reviews

They paid and stayed. We double-checked.
3.6 out of 5
85% of guests recommend
3.9 Room cleanliness
3.7 Service & staff
3.8 Room comfort
3.6 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Business Travelers
by A verified traveler from Caesarea

Near airport, OK

Posted Jun 5, 2015
Pros: location, room
Cons: clean the entrance, explain the driver the difference between Seattle Washington stae that is served by United and Washington DC served by United Exp
Location: very close to airport for the environment is quite industrial
The shuttle comes on time, the entrance was not well maintained but teh room was OK although no safe something not common in airport hotels. overall OK
Comment from Hotel Management
Jun 8, 2015 by MonikaC, Hotel Management
Thank you for taking a time and fill up the survey. Your feedback is greatly appreciated. It is always motivating on our end to receive positive feedback from our valued guest.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jun 3, 2015
Pros: Convenient. Clean.
Location: Can't comment. Overnight stay only due to flight cancellation but very close to airport.
Needed a hotel after flight was cancelled. Very close to airport. Shuttle very easy to access. Shuttle readily available for return journey to airport. Quick check in no fuss. Didn't have access to my baggage but able to purchase necessary items at hotel. Small shop where snacks can be purchased so always something available whatever time you arrive.
Comment from Hotel Management
Jun 8, 2015 by MonikaC, Hotel Management
Thank you for taking a time and fill up the survey. Your feedback is greatly appreciated. It is always motivating on our end to receive positive feedback from our valued guest.
4 out of 5
Recommended
for Everyone
by A verified traveler from NJ

Convenient to the airport

Posted May 7, 2015
Walls were a little thin, but not too much noise and overall a nice stay.
Comment from Hotel Management
May 11, 2015 by MonikaC, Hotel Management
Dear Guest, Your feedback is greatly appreciated. It is always motivating on our end to receive positive feedback from our valued guest.
2 out of 5
by A verified traveler from Springboro, Ohio

It has ONE thing going for it

Posted May 3, 2015
Pros: Proximity to the airport and the airport shuttle that leaves every 20 minutes
Cons: Cleanliness, maintenance
Location: Near the airport
I picked this hotel because it was near the airport and they advertised their airport shuttle service. Got there to find out that the other hotels near the airport also had airport shuttle services - they just don't advertise it! That having been said, I wish I had chosen one of the other hotels near the airport. The general set up is fine, the culture of maintenance is sorely lacking; the rooms were not the cleanest and I kept having to call for a new key and the maintenance man to fix the TV. Glad I didn't have to spend that much time in the room! Probably won't be going back there.
Comment from Hotel Management
May 8, 2015 by MonikaC, Hotel Management
Dear Guest, Please accept our sincerest apologies for any inconvenience. Your satisfaction is very important to us and we will be using the feedback you gave us and we will be implement improvement to ensure we offer a better experience for guest in the future.
2 out of 5
by A verified traveler

Posted Apr 27, 2015
paid $3.75 for glass of hot tea in coffeeteria... water was staying in the shower, water was just a little warm….mattress was bad …noise from neighbor shower room give you no chance to sleep at saturday 5.30 am...
Comment from Hotel Management
Apr 30, 2015 by MonikaC, Hotel Management
. Please accept our sincerest apologies for any inconvenience. Your satisfaction is very important to us and we will be using the feedback you gave us and we will be implement improvement to ensure we offer a better experience for guest in the future.
4 out of 5
Recommended
for Everyone
by A verified traveler from Vancouver, WA

Convenience and great price

Posted Apr 24, 2015
Pros: Location and it was clean, good bed
Cons: Food choices were not great. No restaurants near by
Location: Close to the airport but nothing around nearby to walk to.
The hotel was very convenient to the airport and when I needed to go into NYC they were very accommodating to take me to the Transit center.
Comment from Hotel Management
Apr 27, 2015 by MonikaC, Hotel Management
Dear Guest, Your feedback is greatly appreciated. It is always motivating on our end to receive positive feedback from our valued guest.
5 out of 5
Recommended
for Everyone
by A verified traveler

Great location and convenience

Posted Apr 13, 2015
It was really nice because they have shuttle to the airport and haf a great convenience store on their first floor. Staffs were very friendly and check in was so quick.
Comment from Hotel Management
Apr 15, 2015 by MonikaC, Hotel Management
Dear Guest, Your feedback is greatly appreciated. It is always motivating on our end to receive positive feedback from our valued guest
3 out of 5
by A verified traveler from new york

Ok hotel

Posted Apr 1, 2015
The hotel itself is good as other Crowne Plazas, but location is bad, I guess it's not hotel's fault, it's the Newark airport. Driving to hotel is very challenging because you have to pass Newark airport, traffic is headache, and nothing pleasant nearby if you want to go outside for a walk. I stayed on 7th floor, can hear street noise, woke yo early morning by the noise outside. Other than that, hotel is clean, staff friendly, food ok, etc
Comment from Hotel Management
Apr 6, 2015 by Monika, Hotel Management
Your feedback is greatly appreciated. It is always motivating on our end to receive positive feedback from our valued guest.
3 out of 5
Recommended
for Personal Event
by Nicolette from California

Nice hotel for a quick stay

Posted Mar 30, 2015 on Hotels
Check in was easy, room was very nice, bed was comfortable. I enjoyed that the hotel had a restaurant and a coffee shop on site. The restaurant had good food. My only negative comment- I went downstairs at 8:00am to get coffee and breakfast at the 24 hour coffee shop and the guy(who someone had to go and get to start helping people at the counter) told me I needed to get change for my $20 at the front desk because he didn't have it. So I lost my place in line and came back and the woman in front of me(who was a worker) ordered her food and handed him a $20.
Comment from Hotel Management
Jun 6, 2015 by MonikaC, Hotel Management
Your feedback is greatly appreciated. It is always motivating on our end to receive positive feedback from our valued guest.
4 out of 5
Recommended
for Families
by A verified traveler

I would recommend it and would come back.

Posted Mar 25, 2015 on Hotels
I enjoyed it very much. It was very quiet, very clean. I asked for extra blankets... they came in less than 10 minutes. The next morning at the breakfast lounge the people there were very nice and welcoming. I would want to have the same experience again.
Comment from Hotel Management
May 30, 2015 by MonikaC, Hotel Management
Your feedback is greatly appreciated. It is always motivating on our end to receive positive feedback from our valued guest.
Comment from Hotel Management
May 30, 2015 by MonikaC, Hotel Management
Your feedback is greatly appreciated. It is always motivating on our end to receive positive feedback from our valued guest.