Ratings based on 311 Verified Reviews

They paid and stayed. We double-checked.
3.1 out of 5
75% of guests recommend
3.2 Room cleanliness
3.3 Service & staff
3.2 Room comfort
2.8 Hotel condition
They paid and stayed.
We double-checked.
1 out of 5
by A verified traveler

It really needs to renovate

Posted Apr 17, 2014
People were nice but the place needs serious renovation
4 out of 5
Recommended
for Everyone
by A verified traveler

HoJo's Newburgh

Posted Apr 14, 2014
Pros: the close proximity to the major highways
Cons: the breakfast buffet could have had some more healthy-grain cereals and breads. (whole wheats, oatmeal, etc)
I had a quick trip to NY from Virginia and I was pleased with the facilities. Although an older place, it was clean and the staff was very pleasent.
4 out of 5
Recommended
for Everyone
by A verified traveler

Work

Posted Apr 11, 2014
i stay at this hotel when I am on my business trips the hotel is clean and comfortableand the service is OK it has Plenty of restaurants around it and there is a mall right around The corner.
Comment from
Jan 11, 2014
Thank you traveler for your comments. We appreciate your business and hope to see soon here at the Howard Johnson Inn.
3 out of 5
Recommended
for Business Travelers
by Vitamin-G from Vermont

On-Line Booking SNAFU

Posted Feb 14, 2014
The staff was very helpful with our booking mix-up. They were very helpful and friendly while resolving our dilemma.
Comment from
Jan 11, 2014
I"m happy my staff could assist you with your SNAFU. Our staff is trained to be polite, courteous, and helpful, as well as professional. Hope to see you back soon at the Howard Johnson Inn.
3 out of 5
Recommended
for Everyone
by A verified traveler

Good for a one night use

Posted Feb 11, 2014
I only needed a place to stay one night, so it was good to use for then. However there were stains on a pillow, carpet was filthy and there was a cigarette burn on the comforter even though it was a smoke free room.
Comment from
Jan 11, 2014
We appreciate your feedback and it helps us improve. I"m sorry you weren't happy and less than satisfied. We do clean the carpets in rooms and of must overlooked the burn. I will promptly speak to my housekeeping staff.
3 out of 5
Recommended
for Everyone
by A verified traveler

ok hotel next to restaurants & shopping

Posted Feb 8, 2014
my stay was comfortable. I was just there overnight on business I like staying here because it's almost to where I have to go is clean and comfortable I have restaurants nearby
Comment from
Jan 11, 2014
Thank you traveler for your comments. We appreciate your business and are extremely happy you enjoyed your stay here at the Howard Johnson Inn. We are centrally located to many restaurants and points of interest.
3 out of 5
Recommended
for Everyone
by David from Saratoga NY

Good for the price

Posted Feb 2, 2014
Pros: plenty of parking, no ice on walkways or stairs. Helpful staff.
Cons: Mini refrigerator would be nice.
Location: Easy access to the Thruway and good restaurants nearby.
The price was very good, good restaurants nearby. No refrig though. Overall not bad for the money. We would stay there again.
Comment from
Jan 11, 2014
Thank you David for your feedback! We do have rooms with microwave and fridge and will be given upon request, sorry for that. Happy you did enjoy your stay and look forward to seeing you again.
3 out of 5
Recommended
for Everyone
by A verified traveler

Rudest front desk clerk ever!

Posted Jan 30, 2014
Pros: room
Cons: the attitude of the front desk staff
checking into the hotel was the worst experience ive ever had. The guy who checked us in was about the rudest person ive ever experienced in a hotel room was decent for the price.
Comment from
Jan 11, 2014
Thank you for all of your comments and concern. I'm sorry my staff was less then friendly. Customer satisfaction is our top priority and I will speak to my staff.
2 out of 5
by StillSA from NYNY

Tired Once Was . . .

Posted Jan 20, 2014
Pros: You could almost imagine what it once was long ago . . . an almost new cheesy Howard Johnson's.
Cons: Where on Earth can I start on this list? Paint, carpets, furniture, towels, lamps, etc . . .
Location: Go to Panera's across the way to see if you can rinse the aftertaste of the motel coffee.
Just another worn out property purchased by a buzzard to extract whatever profit is still possible. Leaky faucets. Poor drains. Caved bed. Exposed wiring in broken lamp. Tired furniture. Ancient TV with purple haze. Sad . . . almost as sad as Chris Christie ; )
2 out of 5
by Mark from New Jersey

Posted Jan 14, 2014
Pros: price, but after staying there I can see why it was so cheap. Needs to be updated
Cons: Supply your customers clean sheets
bed was very uncomfortable and when I took down the sheets there was food crumbs on top of the sheet, So I'm guessing who ever made the bed last enjoyed their snack on the bed and then made it. Also one of the sheets was full of holes.