Ratings based on 484 Verified Reviews

They paid and stayed. We double-checked.
3.0 out of 5
75% of guests recommend
3.2 Room cleanliness
3.2 Service & staff
3.2 Room comfort
2.8 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom NJ

Convenient

Posted Dec 1, 2014
Location: Close to shopping, Orange County Choppers, restaurants
Close to highways and business/shopping districts. Clean hotel, very nice staff, easy check-in/out.
1 out of 5
by A verified travelerfrom Alexandria, VA

Never Again Will We Stay At A Ramanda Inn!

Posted Nov 3, 2014
Pros: NOTHING!
Cons: NEW MANAGEMENT AND REFURBISHING!
Location: DOES NOT MATTER AT THIS POINT!
When we arrived Friday night, there were two people manning the front desk and one other customer ahead of me. There was so much confusion going that it took a while for the desk clerk to finally wait on me, when he did, he was still distracted with someone on the phone. When he was done with checking me in, he did not let me know (it appeared he had something else for me to do) so I stood there waiting on him, until the lady working with him acknowledge that I was checked in. Little did I know that it would get worse. At first the heat in the room put out a small amount of heat but later during the night it blew cold air, (that is the night the temperature dropped, we were in the mountains so it gets cold) there was no blankets or extra covering in the in the closet so we spent the night huddled-up. When we reported it to the front desk the following morning, they told us they would put in a work order but no one ever came, but by that time we knew we would not be staying the extra night that we had booked. The noise outside of the rooms and next door was as if the people were in the room with us. The bed covering smelled awful, as if the pillows/bed covering had not been changed out for years, you could tell that bare bones went into the maintenance of the hotel. The lobby was shabby and well-worn, the rooms were dismal and the customer service was absolutely awful. When we checked out, no one provided an apology or even acknowledged that we canceled the extra
1 out of 5
by A verified travelerfrom NY

Trying to shine a turd

Posted Nov 3, 2014
Pros: Nothing
Cons: Everything
Location: Newburgh Brewing Company
The room smelled horrible and there was no hot water. It was either mold mildew or both. The hotel common areas were run down and dirty. The website pictures lie. The hotel seemed like it refurbished itself as the appliance and furnishing were new. However, it was like putting a fresh coat of paint on a dirty wall or a silk dress on a dirty pig. For $150 a night I was quite disappointed.
3 out of 5
by A verified traveler

Posted Nov 2, 2014
Pros: Close to I 87 and ample parking
Location: Restaurants close by
Hotel is very old with incredibly small room. Ceiling was covered with mold/water damage spots. Bedding and pillows were very uncomfortable. Television reception was poor. There was an event taking place so there night was disrupted by loud party goers and lots of noise well after midnight.
2 out of 5
by A verified travelerfrom Pennsylvania

The light switch was filthy!

Posted Oct 29, 2014
Pros: Nothing really.
Cons: UPDATE and CLEAN!
Location: Lots of other hotels to try...
The hallways were shabby, the sheets and the bathtub had burn holes, there were no cups for water other than the coffee cups and one of those had a dirty lid. And when I checked in, I asked the clerk if they had a ground floor room. He said no, but that there was only one step. There was one step to the landing where there were three steps up to the door leading to a full flight of steps up to my room. That's 18 steps all together!
3 out of 5
by A verified travelerfrom Meriden CT

Close to stores and restaurants!

Posted Oct 27, 2014
Pros: Clean comfy room
Cons: Exterior and hallway/lobby presentation
Great location for a hotel, but the condition of the lobby and hallways was hideous. All I ever really care about is that my room is clean with comfortable bedding and spotless bathrooms. This goal was accomplished, but my walk to my room was a bit scary. Overall, the staff was pleasant and I got what I came for: a good nights sleep, but if you are looking to stay longer than one night, I might look elsewhere
3 out of 5
Recommended
for Everyone
by A verified travelerfrom new york

Posted Oct 26, 2014
Nice lobby, but room wasn't as nice as expected. Bathroom was run down, toilet was loose,and wallpaper was peeling. Was also told Internet was free, but was unable to connect to internet at all. Staff was nice though.
2 out of 5
by A verified traveler

ramada newburgh

Posted Oct 20, 2014
Pros: it was the closest hotel available for the event I was attending
Cons: needs renovation, noise levels, food at breakfast
Location: It Newburgh really!
I have already answered the previous questionnaire you sent
3 out of 5
Recommended
for Everyone
by A verified traveler

OK place

Posted Oct 20, 2014
Cons: Heating and cooling machine.
Location: Hudson River activities
Main problem is that the heating and cooling device is noisy and nasty.
1 out of 5
by A verified traveler

OLD and in need of up-keep. Roof leaked.

Posted Oct 18, 2014
Pros: Nothing.
Cons: Demolition
No elevator. Very limited electrical plugs. When I woke up in the morning my jacket and papers were soaked due to a leak in the roof. When I told the front desk, he seemed unconcerned about it. TV had very limited channels. In the morning I poured out a glass of milk to find it tasted "unfresh" and then noticed a bug floating in it; and while I was seeing this I noted another black piece of some foreign object floating in the milk also. I would NEVER stay there again.