Ratings based on 273 Verified Reviews

They paid and stayed. We double-checked.
4.5 out of 5
94% of guests recommend
4.3 Room cleanliness
4.2 Service & staff
4.1 Room comfort
4.2 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom ADELAIDE

business stay in Newcastle

Posted Apr 20, 2015
Good hotel centrally located to CBD while close to water side eateries. Units well appointed and very comfortable. Only let down was the GYM which is third party facility and as such not designed for hotel guests unless they are prepared to pay for a personal training session which just doesn't work if you want to get in a session before you head out for the day.
4 out of 5
by Maria Dzopalicfrom Australia - NSW - Wollongong

Posted Jan 22, 2015
Pros: Close to where I needed to go
Cons: Only stayed overnight - just to sleep
Location: close to where I needed
Facilities: didnt use any; Value: Pricey; Service: Friendly, Courteous; Cleanliness: Tidy, Neat;
Comment from Hotel Management
Jan 22, 2015
Dear Maria, I am pleased that you found our location convenient, next time you will have to stay longer. Regards Alysha Neilson Front Office Manager
5 out of 5
by Dion Isaacsonfrom Australia - ACT - Canberra

Posted Jan 19, 2015
Pros: The location on the wharf gives you plenty of eating/drinking options
Cons: The gym has plenty of equipment but only two bits of equipment were deemed "for hotel guests". The nearby Crowne Plaza has access to The Forum nearby.
Location: Wonderful
Facilities: Gym is restrictive ; Value: Fair price - not great ; Service: Outstanding; Wow - the stuff are super friendly and will whip you up a proper coffee for a few bucks at the reception desk - a great way to start the day.
Comment from Hotel Management
Jan 19, 2015
Dear Dion, Thank you for your review. I am glad to see you enjoyed a coffee from the lobby lounge to kick start your day. Due to the gym being owned privately there is restrictions on some of the equipment however Chifley guests are still able to use the following equipment: Treadmill, cross trainer, rower, upright bike, bench press, chin up bar, medicine balls/fitness balls, hand weights, bench/step up box. Kind regards Alysha Neilson Front Office Manager
5 out of 5
by Massey Alaeluafrom Australia - NSW - Sydney

Posted Jan 11, 2015
Value: Acceptable price; Cleanliness: Pristine, Best it's been since new;
Comment from Hotel Management
Jan 11, 2015
Dear Brian, Thank you for taking the time to complete this review. Be sure to keep an eye out for our great up and coming promotions with reduced rates. Kind regards Alysha Neilson Front Office Manager
5 out of 5
Recommended
for Business Travelers
by Richiefrom Sydney

Great apartment type accommodation!

Posted Jan 8, 2015 on Hotels.com
Pro: Clean and great setup! Con: limited parking in area. No free parking. Will definitely stay here again when up this way!
5 out of 5
Recommended
for Couples
by Grahamfrom Sydney

Great location!

Posted Jan 8, 2015 on Hotels.com
Good clean apartment,nice pool.
4 out of 5
by Sheryn Zarins

Posted Jan 5, 2015
Pros: Location
Cons: Extremely soft bed
Great spot was disappointed to discover the overpriced parking for our rental car. Otherwise we found it comfortable & convenient
Comment from Hotel Management
Jan 5, 2015
Dear Sheryn, Thank you for your review. Due to our prime location street parking is in high demand which is why we offer our guest a users-pay service for a more convenient option. Mattresses preferences is different with each individual, most of our guests have a relaxing nights sleep, I am sorry that this was not the case in your stay. Kind regards Alysha Neilson Front Office Manager
5 out of 5
by Stuart Roddafrom Australia - NSW - Sydney

Posted Jan 5, 2015
Pros: Staff incredibly helpful. Our oven didn't work and they went out of their way to both cook and return to us. All round fantasic service
Service: Go the extra mile, Outstanding;
Comment from Hotel Management
Jan 5, 2015
Thank you for your lovely comments regarding our service. The Chifley team strive for seamless service and we understand that little things count "You simply can't have pasta without garlic bread" We look forward to welcoming you back again Stuart. Kind regards Alysha Neilson Front Office Manager
3 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel but not really a nice view.

Posted Jan 2, 2015
We found two cockroaches during our stay which wasn't too much of an issue but still was quite annoying. The couch was also very uncomfortable and too small for two people who wanted to lay down. Overall it was decent and a quiet place to stay.
4 out of 5
by Natalie Radleyfrom New Zealand - Auckland

Posted Dec 31, 2014
Pros: The pool was great.
Cons: Our room was not cleaned all week. Towels were replaced and rubbish cleared but no room clean
Location: Perfect
Facilities: Nice ; Service: Sufficient; Apartment was very spacious and comfortable
Comment from Hotel Management
Dec 31, 2014
Thank you for your review. I am pleased your family enjoyed our large out door heated pool and our spacious apartments. As we are apartment style accommodation rooms are only serviced on a three day basis, however if you require additional cleaning it can be arranged by contacting reception. Kind regards Alysha Neilson Front Office Manager