Ratings based on 87 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
95% of guests recommend
4.5 Room cleanliness
4.3 Service & staff
4.4 Room comfort
4.4 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler from Coffs Harbour

Great location, great hotel

Posted Aug 20, 2014
Pros: location, staff, cleanliness
Cons: It cost ALOT for hotel parking ($18 a day), but there is free 4p parking outside. Hotel extras were expensive but service made up for it.
Location: Beach, skatepark, good coffee, shops
Super close to the beach and the baths, skatepark and a great little coffee shop (Estobar) around the corner. Easy walk to shops too. Hotel was perfect, staff amazing. We travelled with two small kids and we all enjoyed our stay.
Comment from Hotel Management
Aug 29, 2014 by Simon, Hotel Management
Dear Lisa, Thank you very much for the feedback, we are very pleased to hear that you enjoyed your stay with us. We hope to see you back again in the near future. Kind Regards Simon Glover General Manager
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel

Posted Aug 13, 2014
Cons: The charges for internet access are exorbitant.
This is a good and well located hotel with very helpful staff.
Comment from Hotel Management
Aug 28, 2014 by Simon, Hotel Management
Dear Patrick, Thank you very much for the kind feedback we certainly appreciate the comments, we hope you will come back again soon. Kind Regards Simon Glover General Manager
4 out of 5
Recommended
for Everyone
by A verified traveler from Sydney

Neat, Modern great location in Newcastle.

Posted Aug 4, 2014
As expected from a fairly new motel it is modern, neat and clean. The stand out is the friendly reception staff who couldn't be more helpful. I recommend calling and asking how to get into the carpark for check in as it's difficult to stop out the front. Only draw backs are the poor lighting in the bathrooms (with no mirror in the bedroom it makes it impossible to put make up on) and the outrageous wifi charges....
3 out of 5
Recommended
for Everyone
by A verified traveler from Auckland NZ

Enjoyable City Hotel

Posted Jul 19, 2014
Pros: I liked the closeness of being able to walk to several cafes and restaurants and bars. Also the gym and spa area were very good to have the use of.
Cons: The service in the Restaurant could be improved as we had to wait quite some time for our meal and then it was incorrect what we got...
Location: The location is excellent and quiet as well. Restaurants bars and cafés close by .
The hotel is close to transport eg. buses and trains. Not far from the beach to have a pleasant walk. It had a very nice atmosphere when you come through the lobby doors into the foyer . The staff were obliging and friendly. The rooms were very clean ,comfortable and spacious.
Comment from Hotel Management
Aug 1, 2014 by Simon, Hotel Management
Dear Mack, Thank you for taking the time to share your experience with us here in Newcastle, we appreciate the very kind comments and look forward to your return when you are next in Newcastle. Kind Regards Simon Glover General Manager
5 out of 5
Recommended
for Couples
by A verified traveler from Sydney

Spacious room with a view

Posted Jul 16, 2014
Pros: The location is great. The hotel looks impressive. The staff are very friendly and efficient. It's a peaceful location.
Cons: In our room a couple of cushions and the chair were showing signs of wear and tear.
Location: A couple of new bars have opened in the area. There was a French-style wine bar in a lovely historic building and we went to a German restaurant.
We've stayed here 4 times now but this time got a harbour view room which I chose over the beach view (I grew up in Newcastle so have seen the beach 100s of times and while it is lovely I find the harbour and city view more intersting!). The windows were large and offered a lovely view. The rooms here are spacious, very comfortable and stylish. Some of the furnishings were just starting show signs of wear and tear which doesn't bother me but I guess it's getting close to time to refresh them.
Comment from Hotel Management
Aug 1, 2014 by Simon, Hotel Management
Dear Karen, Thank you for the review of our hotel, the Northern aspect towards the Harbour is very popular for all of the reasons you stated, very pleased that you enjoyed your stay and we look forward to your return. Kind Regards Simon Glover General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from Perth, WA

Great Location, clean rooms and very quite

Posted Jul 14, 2014
I enjoyed staying @ Novotel Newcastle for one night and it was a very comfortable hotel. Location was very close to everything that was needed. If I ever come back, I'll stay @ the Novotel.
Comment from Hotel Management
Aug 1, 2014 by Simon, Hotel Management
Dear Cameron, Thank your for sending through your comments regarding the stay with us in Newcastle, we look forward to your return. Kind Regards Simon Glover General Manager
4 out of 5
Recommended
for Everyone
by A verified traveler from Sydney

nice hotel, close to the beach and city centre

Posted Jul 3, 2014
Pros: Good standard, very clean, professional staff.
Cons: Parking is way too expensive. It should be free for guests.
Location: Walks along the beach, shopping, admiring the local architecture
We Enjoyed our stay. the room was spacious and comfortable. Breakfast was included for us and it the choice was good. The staff are really nice and friendly.
Comment from Hotel Management
Aug 1, 2014 by Simon, Hotel Management
Dear Shaouki, Thank you for the feedback on your stay, we appreciate you taking the time to send through your comments and hope to see you back again soon. Kind Regards Simon Glover General Manager
4 out of 5
Recommended
by peter from boolaroo

Posted Jun 10, 2014 on Hotels.com
over all good the room ok the view just from my room.
Comment from Hotel Management
Aug 16, 2014 by Simon, Hotel Management
Dear Peter, Thank you for staying at Novotel Newcastle Beach, we hope that you will return again soon. Kind regards Simon Glover General Manager
4 out of 5
Recommended
for Business Travelers
by Trish from Sydney

Uncomfortable beds/pillow but good location

Posted May 29, 2014 on Hotels.com
I enjoyed my stay as I like the surroundings and location however the pillows/beds are very uncomfortable.
Comment from Hotel Management
Aug 16, 2014 by Simon, Hotel Management
Dear Trish, Thank you for the review, we have a range of different pillow available through reception if you have a preference, a menu is located in the compendium which is on the desk in the room. We appreciate your very kind feedback regarding our location. Kind Regards Simon Glover General Manager
4 out of 5
Recommended
by A verified traveler

Parking a little much

Posted May 17, 2014 on Hotels.com
Room was good, comfy bed. Parking was $18, slightly expensive but it was undercover and you can use your room key to get in and out from the carpark, it was ok…$12 would be more reasonable.
Comment from Hotel Management
Jul 26, 2014 by Simon, Hotel Management
Dear Guest, Thank you for the review, we appreciate the feedback. We hope to see you back again soon. Kind regards Simon Glover General Manager
Comment from Hotel Management
Jul 26, 2014 by Simon, Hotel Management
Dear Guest Thank you for the review, we appreciate you providing your feedback, we hope that you will return again to stay with us again soon. Kind Regards Simon Glover General Manager