Ratings based on 101 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
94% of guests recommend
4.6 Room cleanliness
4.4 Service & staff
4.3 Room comfort
4.5 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
for Everyone
by liz from Shropshire

Nice hotel close to Metro

Posted Mar 10, 2014
Pros: Very big bed.
Location: Near Metro and Jesmond Dene
Room very nice, but glass door to bathroom meant room very light very early in morning. Mirror by dressing table wrong height, everything else great. Wifi slow.
5 out of 5
for Everyone
by Dr Jay from England

Clean, fresh, comfortable & great breakfast

Posted Feb 18, 2014
Pros: Clean, well-kept, excellent breakfast, free wifi
Cons: Evening meal menu
Location: Near the city centre and walking distance to the universities
A very enjoyable and comfortable stay, right in the heart of the city
5 out of 5
for Everyone
by Trevor from Leeds West Yorks

First visit but I will not hesitate to return

Posted Feb 16, 2014
Pros: Everything from the attached garage offering free undercover parking, warm welcomle, helpful staff. All at a reasonable cost.Nothing springs to mind.
Clean bright airy communal areas, every member of staff I encountered were smiling, helpful and efficient and couldn't do enough to be of service.I enjoyed room service from the onsite Italian Restaurant the Pizzas were freshly made, hot, delicious, arrived promptly and were in my view reasonably priced. My room was clean as was the bathroom the fixtures and fittings all appeared new and quite stylish. My double bed was comfortable the linen clean and plenty of pillows both soft and firm were provided. A fridge contained complimentary bottles of water, cartons of orange juice and two mall Kit Kat bars a nice touch!
5 out of 5
for Everyone
by Tamsin from Glasgow

Close to RVI

Posted Jan 21, 2014
Helpful, friendly staff with better than average hotel restaurant. No other dining options close by.. Internet search suggested The jesmond grill/ cafe Med it was Sunday and was shut, so we retraced steps back to the hotel.
5 out of 5
for Business Travelers
by Mark from Yorkshire

Great value stay!

Posted Jan 7, 2014 on Hotels.com
Very good price for what you get! Very clean everywhere. Very comfortable room. Bit cold when we arrived but Reception helped with air conditioning quickly and with no fuss. Good sleep. Breakfast lovely and full of choice. Car Park so easy.
5 out of 5
for Personal Event
by helenjay from Newcastle

Lovely modern decor

Posted Dec 17, 2013 on Hotels.com
Really impressed by the look of the room, and spotlessly clean. Welcoming staff with quick check-in and check-out. And there was a complimentary kitkat. Great experience all around. I'd definitely stay again.
5 out of 5
for Everyone
by josephine from Singapore

Good location. Value for money

Posted Dec 16, 2013
Pros: Neat, no fuss. Very comfortable.
Cons: Can't think of any.
Location: Readily accessible via Metro. Need to take Metro to get to the main shopping area. Within walking distance to Newcastle University.
Beyond my expectation. Would definitely choose this hotel again if visiting Newcastle in future.
3 out of 5
by A verified traveler

Noisy hotel

Posted Dec 15, 2013
4 out of 5
by XGeordie from Surrey

I will be back

Posted Dec 7, 2013 on Hotels.com
Stayed here before and will again. Clean comfortable rooms. Friendly staff. If you don't know Newcastle it is a little out of centre but very close to a metro station and Jesmond is a short walk away worth a look. Hotel was very busy during my last stay so a bit noisy.
4 out of 5
by northern lass from cumbria

Posted Nov 27, 2013 on Hotels.com
overall enjoyable stay but found the room abit dismal - lighting too low key heating took a while to reach warm and room looked out onto a brick wall..... on the plus side staff very helpful and breakfast excellent