Ratings based on 114 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
95% of guests recommend
4.6 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.5 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel

Posted Jul 23, 2014
Nice, clean, friendly hotel close to downtown Newcastle Staff very helpful Good breakfast Good parking facilities (free parking) This is the second time we have stayed We will definitely return again Klaus Møller-Nielsen Belgium
4 out of 5
Recommended
for Everyone
by A verified traveler from Surrey

Short break

Posted Jul 14, 2014
Pros: Location. Cleanliness. Free Parking
Hotel is well located for a short walk into town or Jesmond. Little extras in the rooms are a nice bonus
5 out of 5
Recommended
for Everyone
by Ann-Marie from Cheshire

City centre Hotel.

Posted Jun 9, 2014
The Hotel was brilliant, far better than we expected. The staff were friendly and very helpful, would stay there again if we go back to Newcastle.
5 out of 5
Recommended
for Everyone
by saraj

Weekend away

Posted Jun 9, 2014
Really impressed with the hotel clean nicely decorated and was a short walk from Northumberland street (the main shopping area). The only grumble I had was we were told they didnt do room service after 11pm but found out on the 2nd night that you could order certain things 24 hours but apart from that cant fault the hotel and the staff
5 out of 5
Recommended
for Everyone
by pauline from cleveland

One night stop over

Posted Jun 1, 2014
Pros: We liked everything about this hotel.
Cons: Nothing
Fantastic hotel very clean and comfortable. Our room was wonderful plenty of room. We will definitely visit again. I would highly recommend this hotel to anyone who is visiting Newcastle.
5 out of 5
Recommended
for Everyone
by Paul

Jesmond Bound

Posted May 26, 2014
Pros: lovely bistro bar with live music, fridges in rooms for milk etc. clean rooms, professional staff. Ease of parking.
Cons: Nothing stands out that could be improved except maybe the Non offer of a free weekend stay for me and my wife could be improved slightly ;)
Location: Jesmond street life just up the road. Shopping in Newcastle centre plus Quayside close by.
Great stay at this lovely hotel. Clean and modern. The room was spotless, room facilities were especially good, nice having a fridge in there to store milk for coffee etc. Under cover Parking right next to the hotel made checking in a breeze. Friendly but also professional staff. Lovely Bistro bar with chilled live music when we stayed on Friday and Saturday. We didn't try the onsite Italian Restuarant as we had already made reservations elsewhere but it looked so nice will give it a go next time. Ideally located for us as we usually sample the lovely bars of Jesmond of an evening plus it's not very far from the City centre for the shopping or wandering down to the Quayside. Very Good Hotel, would definitely recommend.
5 out of 5
Recommended
for Everyone
by Jax from Bedfordshire

very welcoming

Posted May 24, 2014
Pros: Price and location, live music in the lounge bar
Cons: would prefer a bath but the shower was spacious and with excellent water pressure
Location: easy walk into Newcastle city centre, 10 -15 minutes, or 2 minutes on the Metro from very close to the hotel
ideally located for Newcastle city centre, free parking and extra touches make this hotel great value as well as high quality
5 out of 5
Recommended
for Everyone
by karen from norfolk

weekend stay

Posted Apr 29, 2014
Pros: good location for city centre, good price, clean hotel with under cover parking
Location: good city centre location lots of shops near by, a good range of bars close and great places to eat close by to
great hotel for the weekend stayed Friday til Monday , had no problems with this hotel first time stayed in a holiday inn, staff very good, room was very nice everything we needed for our stay.
4 out of 5
Recommended
for Everyone
by DJ from Norfolk

convenient location

Posted Apr 24, 2014
Have stayed several times and always been pleased with the service and facilities
4 out of 5
Recommended
for Everyone
by scotstoon from fife scotland

perfect hotel for reaching city centre

Posted Apr 21, 2014
Pros: overall very good and great price
Cons: drink prices at bar expensive and toilet cleanliness downstairs
Location: perfect for eating out ,football and pubs
hotel is very nice staff very helpful always room very comfortable and clean will be staying there next time in newcastle