All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Thank you for your feedback! We're thrilled to hear that you found our staff excellent and enjoyed our facilities. Providing top-notch service and a comfortable environment are our priorities, and we're glad to know that we hit the mark during your stay. We appreciate your kind words and hope to see you again soon!
Dear Jo,Thank you for the glowing review! We're thrilled to hear that our staff made your experience exceptional. Providing helpful and friendly service is at the core of what we do, and it's great to know that we succeeded in making your stay enjoyable. We appreciate your kind words and hope to welcome you back soon! If there's anything else we can do to enhance your next visit, please feel free to let us know.
Dear Brian, Thank you for your feedback! We're delighted to hear that you found our staff friendly during your stay. Providing excellent customer service is a top priority for us, and we're glad that our team made your experience a positive one. We appreciate your kind words and hope to have the pleasure of welcoming you back again soon! If there's anything else we can do to enhance your stay in the future, please don't hesitate to let us know.
Thank you, for taking the time to give us 10/10 feedback! We are really pleased you enjoyed your stay here and look forward to welcoming you back again in the future.
8/10 Good
Antonia
Dec 4, 2023
Antonia
Stayed 1 night in Dec 2023
Response from bex on Dec 6, 2023
Thank you Antonia for leaving us your review. The team and I hope to be able to welcome you back again in the future.
We loved the view of quayside, the spacious room and kitchenette, and especially the low key den and coffee area downstairs
Jason
Stayed 1 night in Dec 2023
Response from Bex on Dec 5, 2023
Thank you very much for taking the time to leave us with your review. We use the feedback provided by guests such as yourself to help deliver the best possible service and to ensure we are able to provide that signature 'Home from Home' feeling. The team and I look forward to welcoming you again in the future. Kind regards,Rebecca
Nice apartment with well equipped kitchen area and very comfortable bed. Close to centre for shopping and bars. Would stay again if visiting Newcastle
Christopher Moodie
Stayed 2 nights in Nov 2023
Response from Bex on Dec 5, 2023
Thank you very much for taking the time to leave us with your review. We use the feedback provided by guests such as yourself to help deliver the best possible service and to ensure we are able to provide that signature 'Home from Home' feeling. The team and I look forward to welcoming you again in the future. Kind regards,Rebecca
Lovely suites, clean and comfortable. Great shower. Plentiful breakfast and so nice to have free hot drinks downstairs, day or night, nice ones too! Ideal place to take a dog too as it's only a 10 minute walk from a park or 5 mins down to the quayside. Excellent staff so we will be back.
Ian
Stayed 1 night in Nov 2023
Response from Bex on Dec 5, 2023
Thank you, for taking the time to give us 10/10 feedback! We are really pleased you enjoyed your stay here and look forward to welcoming you back again in the future.
The hotel was clean and welcoming. The staff couldn't have been more friendly and helpful. The room was spacious and well equipped with everything you could want. The kitchen was just the right size. We didn't use the kitchen but if we had stayed longer I'm sure we would have made more use of it. The bathroom was large and the shower was awesome. (A weak shower can ruin a stay.) The bed felt quite soft but was oh so comfy. I have trouble sleeping away from home but I had no problems in Newcastle. The room was also quiet. When we get back to Newcastle we will definitely stay here again.
Melissa
Stayed 2 nights in Nov 2023
Response from Bex on Nov 13, 2023
Thank you , Melissa for such a complementary review , the team and I hope to be able to welcome you again n the future.
From the initial greeting till walking out it felt so welcoming. The place was very clean and was impressed with how it was laid out. First time but won't be the last
Thank you
Thank you, Kelly, for taking the time to give us 10/10 feedback! We are really pleased you enjoyed your stay here and look forward to welcoming you back again in the future.
Catered for Great North Run participants. Fantastic breakfast options as well as laying on a pasta party the night before.
Bally
Stayed 2 nights in Sep 2023
Response from Bex on Oct 31, 2023
Thank you, for taking the time to give us 5/5 feedback! We are really pleased you enjoyed your stay here and look forward to welcoming you back again in the future.
10/10 Excellent
Kenneth Charles
Sep 12, 2023
Kenneth Charles
Stayed 2 nights in Sep 2023
Response from Bex on Oct 31, 2023
Thank you, for taking the time to give us 10/10 feedback! We are really pleased you enjoyed your stay here and look forward to welcoming you back again in the future.
Thank you, for taking the time to give us 10/10 feedback! We are really pleased you enjoyed your stay here and look forward to welcoming you back again in the future.
Welcomed by Jason who is a credit to the hotel
Simple to book in and complementry tra , coffee and muffins are a nice touch
Only down side was paying for both motorbikes to park although we take up only 1 bay
Lovely property close to the city centre (but not in it). Area around it very residential, few restaurants. Staff super nice, and rooms really very good
Always happy to stay at Staybridge Newcastle - a lot of room for the price, pleasant people. The breakfast isn't quite as good as it used to be but still quite OK with plenty of choice. Parking extortionate at £12 a night now - used to be just expensive at £8. We don't usually need it but did this time.
Anthony
Stayed 2 nights in Jul 2023
Response from Staybridge Suites Newcastle on Jul 24, 2023
When we arrived we were greeted by a very friendly and welcoming member of staff. She had a lovely conversation with us and was very helpful.
The only thing my husband and I was disappointed in was that there was no bar to go to and there was no evening meals. I maybe should have looked into that part when booking.
Mrs Natalie
Stayed 3 nights in Jul 2023
Response from Staybridge Suites Newcastle on Jul 24, 2023
This was our third visit to the hotel. It had maintained its standards with excellent and helpful staff and the rooms and common areas are clean and modern.
The concept of an all suite hotel is very good as all rooms are spacious with comfortable lounge chairs and sofas. We stayed in a one bedroom suite.
Lindsay
Stayed 2 nights in Jun 2023
Response from Staybridge Suites Newcastle on Jul 3, 2023
We received a very warm welcome and all the staff were really friendly and helpful. Breakfast had good options and was laid out in a really good way. I'm coeliac and I had different options for breakfast and the staff seemed aware of risks of cross contamination with food. The room was a good size and was nice and bright.
Kathryn
Stayed 4 nights in Jun 2023
Response from Staybridge Suites Newcastle on Jun 26, 2023
Excellent Hotel, super friendly and helpful staff.
We stayed as a family group for a wedding, our 3 rooms were all close together as requested. Every single member of staff was friendly and helpful. The rooms were of good standard, fully equipped for self catering if you were doing that. The breakfast was excellent (especially the waffles) and 24 x 7 tea and coffee. Location great for Quayside and City areas of Newcastle.
Ian
Stayed 2 nights in May 2023
Response from Staybridge Suites Newcastle on May 9, 2023
Thank you for your 10 out 10 review Ian!We are glad you enjoyed your stay!