Ratings based on 113 Verified Reviews
They paid and stayed. We double-checked.
4.0 Room cleanliness
4.2 Service & staff
3.8 Room comfort
3.5 Hotel condition
They paid and stayed.
by A verified traveler from West Coast, USA
DisappointingPosted May 25, 2015
Pros: Friendly reception and location.
Cons: Everything. Whoever designed this place did not know what he was doing.
Location: Nothing to do near by. Its close to the Shannon airport-ONLY good thing.
We arrived & the front desk staff were very friendly & efficient and directed us to our room. Everything went downhill from here. The hotel layout was really funky~we had to walk down a long hallway, up some stairs then to an elevator and then down another long hallway. When we got to our room, there was construction workers smoking by the door and our room overlooked a dumpster. Since I am allergic to smoke, we called the front desk on the phone, I told them that the room was unacceptable. She put me on hold and never came back! We then had to walk all the way back down to the front desk and asked that our room be changed. They said there was NOTHING available. I then informed them that we were going to change hotels-and suddenly-a room became available! We then went to check it out and it was acceptable. Clearly, this hotel is under renovation, but the layout is weird and the place is just old. When we showered, the drain backed up. Gross. The ONLY thing good about this place is the location. One other thing to mention is that the bartender at the restaurant bar did not even know how to make a martini! We never went back. Thumbs down for this place....
for Everyoneby A verified traveler from US
Beautiful setting - good valuePosted Apr 27, 2015
Pros: Great location - as long as you have your own transportation. Good facilities and access to Dromoland Castle Hotel
Cons: Only had breakfast there - this could be improved in terms of variety a few notches in quality. Rate beakfast 3.5 out of 5
Location: Golf at Dromoland and great walks through the grounds. Endless places to visit within reasonable driving distance.
Was on a quick trip visiting Shannon, looking for a reasonably priced hotel in a idyllic location
for Couplesby A verified traveler
Posted Apr 12, 2015 on Hotels
for Couplesby margaret from Bucks
Friendly & fab foodPosted Mar 3, 2015 on Hotels
Fantastic food, friendly & helpful staff
for Familiesby A verified traveler
relaxing weekendPosted Feb 17, 2015 on Hotels
Very relaxing, excelent food & food service.Bar staff slow to serve lone female customers,inclined to be slow coming back with orders.
for Familiesby tadhg
Posted Jan 16, 2015 on Hotels
for Everyoneby A verified traveler from london
Wonderful staff and surroundingsPosted Dec 10, 2014
Checked in late and had a seamless friendly check in. Room was lovely warm which was great as it was a very cold evening. Room was very clean and great comfortable beds and linen.
for Familiesby Richard from kerry
family stayPosted Dec 10, 2014 on Hotels
Overall it was good.I did not like the view out the window from our room. We were facing the back.The first room the heating was not working but we were relocated and that was fine.We were in the old rooms but i look foward to seeing them when they are renovated
for Couplesby Richard from Tralee
Not greatPosted Dec 5, 2014 on Hotels
Bed not great Not up to standard
for Couplesby Paul from Dublin
Nice stayPosted Dec 2, 2014 on Hotels
Small problem with heating on timer in room but staff at reception very helpful..breakfast good and again staff very helpful..gym facilities good and room esp bed very comfortable..all round nice stay and wud return