Ratings based on 241 Verified Reviews

They paid and stayed. We double-checked.
4.1 out of 5
93% of guests recommend
4.2 Room cleanliness
4.2 Service & staff
4.0 Room comfort
3.9 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
by A verified traveler from RI

Disappointing customer service

Posted Jul 25, 2015
We had a problem with the air conditioner in our room and spoke to front desk staff about switching rooms. They assured us they could give us a different room after checkout time, as the hotel had been full night before. Checked back with the front desk two more times during the day -they took my cell number assured me they would call me as soon as the new room was ready. I was anxious to get into it, as we were working around toddler nap schedules. The third time I checked at the front desk I was told that they had forgotten about my request for a new room and the hotel was now rebooked for the entire night with no other rooms available. The woman at the desk never once apologized about the oversight or the fact I never received a call. The next day a different front desk staff did apologize and offer a discount for the night, but since I had prepaid on Expedia that was of no use. we enjoyed The location as well as the swimming pool, but it wasn't uncomfortable three nights in the actual hotel room.
3 out of 5
Recommended
for Families
by A verified traveler from CT

Conveniently located near the Beach!

Posted Jul 21, 2015
Pros: Immediately across from the beach with free parking
Cons: The ground entrance and stair wells need to be better maintained and updated
Location: Near local beaches and restaurants.
The hotel has a very convenient location. It is well priced for the accommodations.
5 out of 5
Recommended
for Everyone
by A verified traveler from Brockton, MA

surprisingly good for the money!

Posted Jul 11, 2015
Pros: Everything
Cons: Maybe a couple of more outlets. We might be old, but we are tuned in to the media world!!
Location: Near the best beach; a mile from downtown Newport; Near enough to go to town as much as we wanted, and come back and relax near a quite beach.
The staff was very friendly and helpful. The bed and pillows were outstanding. We had a room, that looked across to the beach. We could watch the surf without spending a lot of time on the beach, which we were medically unable to do. It had a fridge and microwave. It was so nice, we didn't want to leave. Slept better then I do at home. Only a mile from the higher priced hotels in Newport. We stayed 3 nights, will be back!
5 out of 5
Recommended
for Everyone
by A verified traveler from CT

Great for Families

Posted Jun 28, 2015
Pros: Ease for families. Breakfast served in the morning. Close to Newport. Indoor pool. Near the beach and restaurants. Room was kept clean.
Location: Restaurants, beach across the street perfect for older kids bigger waves, little aquarium across the street, easy drive to Newport, and indoor pool.
Beach right across the street, restaurants next door, indoor pool!!! We all enjoyed ourselves in Middletown. Close to Newport, walked the Cliff walks. Will be back next year!!!!!
2 out of 5
by A verified traveler

Posted Jun 10, 2015
The hotel needs a face-lift, but the location is excellent.
4 out of 5
Recommended
for Everyone
by A verified traveler

Great location! Walk to the famous Cliff walk

Posted Jun 6, 2015
Good stay; only negative beds were not comfortable; room size smallish
5 out of 5
Recommended
for Everyone
by A verified traveler from Fort Worth,TX.

Posted May 23, 2015
Nice and clean hotel. Close to Newport Mansions and beach.
3 out of 5
Recommended
for Everyone
by A verified traveler

Cliff-Walk

Posted May 21, 2015
Pros: Kühlschrank und Microwelle im Zimmer, Innenpool, Meerblick
Cons: die Qualität der Betten
Location: Zwischen dem Strand und dem Hotel ist eine stark befahrene Straße
Erholung am Strand nach 2 Wochen Amerika, der Hafen von Newport ist einen Spaziergang wert, wunderschöner Cliff-Walk
5 out of 5
Recommended
for Getaway With Friends
by Valerie from Attleboro

Great all the way around!

Posted Mar 18, 2015 on Hotels
Went to the St. Patricks day parade. There was a shuttle form the hotel all day! Pool was alittle cooler than i would have liked but enjoyed it for sure! All together there was 11 of us and i never heard any comments. There was 2 restaruants across the street and a dive bar behind. Walked the beach
4 out of 5
Recommended
for Business Travelers
by Andrew from Columbus

Well-kept hotel is a great value in the off-season

Posted Feb 20, 2015 on Hotels
Second time at this hotel, and second time in February! Very comfortable, clean rooms. Very friendly desk personnel and a nice breakfast room. Parking is tight, but they kept all their spots cleared of the snow. Good location for visiting birders, as First Beach is within walking distance and Sachuest Point NWR is just down the road.