Front of property - evening/night

Reviews of Marshall Slocum Inn

3 out of 5
Marshall Slocum Inn
29 Kay St, Newport, RI

Reviews

9.2

Wonderful

Rating 10 - Excellent. 177 out of 259 reviews" "
Rating 8 - Good. 60 out of 259 reviews" "
Rating 6 - Okay. 17 out of 259 reviews" "
Rating 4 - Poor. 3 out of 259 reviews" "
Rating 2 - Terrible. 2 out of 259 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Beth

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy check in method for late arrival. Fun candy bar. Easy to walk to Brick Alley area for a meal. Comfy bed. Great shower.
Stayed 1 night in Apr 2024

8/10 Good

Linda

Liked: Cleanliness, property conditions & facilities
The continental breakfast should have offered more. There were about ten mini croissants out and there where many people staying there. It was awkward to eat since you didn't want to take two and leave the others without any. The bowl of fruit could have had more. Usually a bed and breakfast offers more options even when it is a continental breakfast.
Stayed 4 nights in Mar 2024
Response from Mark on Apr 8, 2024
Thank you for your review. We offer 5-6 different types of pastries that are baked in house consistently throughout the morning. Most guests don't have more than 10 pastries per person which would be a lot. Please see our other reviews regarding our simple yet high quality light continental breakfast offered daily.

10/10 Excellent

Audrey

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had such a nice time staying here! The inn was lovely, and the room was great - and in the perfect location to be able to walk around and explore Newport. Would recommend the Marshall Slocum Inn to anyone looking for a charming, quiet and convenient place to stay in Newport!
Stayed 2 nights in Mar 2024

10/10 Excellent

James

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room and property were very cute, clean, and quiet. Great location- easy walking downtown. Staff was kind and helpful!
Stayed 2 nights in Nov 2023

10/10 Excellent

James, New Orleans

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023

10/10 Excellent

Ryan

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Some B&B-style Inns can come with unwanted social obligations--with the proprietors and other guests. And while all were very friendly, there wasn't that awkward "and-now-all-these-strangers-will-be-part-of-our-romantic-anniversary-getaway" vibe. Comfy bed, clean room, accessible staff, beautiful property... an all-around win!
Stayed 5 nights in Oct 2023
Response from Dana on Oct 31, 2023
Thank you for your great review Ryan, we enjoyed having you at the hotel.

8/10 Good

Rhoda

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is great, very walkable neighborhood close to parks and restaurants. I didn't read the fine print & thought breakfast was included, but the continental breakfast is charged per item. I've never stayed in an inn that charged like this.
Stayed 2 nights in Oct 2023
Response from Mark on Oct 26, 2023
Thank you for your review. We are a boutique hotel as our listing clearly describes. We have breakfast, snacks, sweet items, and beverages available for purchase 24 hours a day.

10/10 Excellent

Patricia A

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
A very comfortable sleep. It was an easy walk to the Cliff Walk and wharf area. The host was helpful with suggestions and provided a light fresh breakfast for a cost. Coffee and a cute candy bar snack available for free every day. They had a parking area behind the house so we didn’t have to park on the street
Stayed 2 nights in Oct 2023
Response from Dana on Oct 26, 2023
Thank you for your review. We are glad you enjoyed our boutique hotel and location. See you next time!

10/10 Excellent

Michelle

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super charming Inn! Close walk to many activities. I would stay again!
Stayed 1 night in Oct 2023
Response from Mark on Oct 31, 2023
Thank you Michelle, we look forward to having you back next year.

8/10 Good

Robert

Stayed 2 nights in Sep 2023

10/10 Excellent

Jacklyn

Stayed 1 night in Aug 2023

10/10 Excellent

peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean and comfortable.
Stayed 1 night in Aug 2023

10/10 Excellent

Jordan

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely inn with lovely people working - highly recommend for those looking to be within walking distance of Newport's town.
Stayed 1 night in Aug 2023

10/10 Excellent

Gail

Liked: Staff & service, property conditions & facilities
Charming property, great neighborhood and very friendly, efficient hosts!
Stayed 1 night in Jul 2023

10/10 Excellent

Angel

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023

10/10 Excellent

Robert

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Our room was clean, comfy and outstanding. An old inn charm with updated amenities. We couldn't have asked for a better experience. We are definitely coming back. Everything is within walking distance whether it was the Cliff Walk, the Tennis HOF or the wharfs of Thames St. A experience. So many great restauranrs and shopping options and...oh yeah...the history of Newport!!!
Stayed 3 nights in Jul 2023

10/10 Excellent

Pamela

Liked: Cleanliness, staff & service, property conditions & facilities
Great location and property!
Stayed 1 night in Jul 2023

10/10 Excellent

Isaac

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2023

10/10 Excellent

Claire

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent.
Stayed 1 night in Jun 2023

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
ok
Stayed 2 nights in May 2023

10/10 Excellent

Richard

Stayed 1 night in May 2023

8/10 Good

A B

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great little place to stay We booked the cheap room and the only disadvantage was the spiral stairs leading to the bathroom. Everything else was fine
Stayed 3 nights in May 2023
Response from Dana on May 12, 2023
Thank you for your review. All guests who book this room are advised immediately after booking that they need to be able to navigate stairs. Guest paid 130 for this room in May.

8/10 Good

Phelps

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Easy 15 min. walk to waterfront - good location - nice antique themed furnishings - free parking.
Stayed 1 night in Apr 2023
Response from Mark on May 3, 2023
Thank you for your review. We are proud of our product and the value we provide at a mid range price. This guest paid 135 for a deluxe king bed which is below the average rate in Newport during April.

10/10 Excellent

Ariella

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such a charming inn and great location!
Stayed 2 nights in Apr 2023
Response from Mark on May 2, 2023
Thank you for your great review, see you again some time.

10/10 Excellent

COLLEEN

Stayed 1 night in Apr 2023
Response from Jaxon on May 2, 2023
Thank you for your review, we appreciate your business.

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay, very reasonable price for an Inn of this quality. Onsite parking and free candy bar were a plus. Easy walk to restaurants, mansions and Cliff walk. Would stay again.
Stayed 1 night in Nov 2022

6/10 Okay

Jose

Traveled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities
Nobody around to greet or answer questions during our 2 day stay except the cleaning maid
Stayed 2 nights in Oct 2022
Response from Mark on Oct 18, 2022
Our staff is available from 7am-6pm, we also have a concierge service where guests can text questions and needs 24 hours a day.

10/10 Excellent

Jacob

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2022

10/10 Excellent

Judy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2022

10/10 Excellent

Ciro

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We only spent one night but it worked out great for our needs.
Stayed 1 night in Aug 2022

10/10 Excellent

Maura

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Truly a very nice place to stay in Newport
Stayed 4 nights in Jul 2022

10/10 Excellent

Mary

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just a very nice Inn. The room was clean and comfortable. The bathroom updated with plenty of towels. The owners are so friendly and eager to help. I had a wonderful stay and will always look to stay there first the next visit to Newport.
Stayed 1 night in Jul 2022

10/10 Excellent

Vance

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really enjoyed our stay at The Marshall Slocum Inn. The house was charming and clean with a peaceful back deck that is perfect for coffee in the morning/cocktails in the evening. Our room was very nice. Location is walkable to town. The owners are very personable and helpful. We will definately be back!
Stayed 1 night in Jul 2022

8/10 Good

James

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Onsite parking, convenient location to Bellevue Avenue
Stayed 2 nights in Jul 2022

10/10 Excellent

Danielle

Stayed 3 nights in Jul 2022

10/10 Excellent

Jonathon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fourth of July Newport
Had a great stay here over Fourth of July weekend. The room was very comfortable and clean. The inn has great outdoor space, plenty of parking, and a short walk to many great restaurants. I'd stay here again on a return trip to Newport
Stayed 4 nights in Jun 2022

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2022

10/10 Excellent

Samantha

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My husband and I cannot say enough great things about this inn! It was newly renovated, spotless, spacious, had tons of parking and cool extras (a complementary candy bar!), delicious coffee, and was smack dab in the middle of everything! We would stay here again in a heartbeat!
Stayed 2 nights in Jun 2022
Response from Jaxon on Jun 22, 2022
Thank you for your kind review, we look forward to seeing you again.

2/10 Terrible

Verified traveler

Business traveler, Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Jun 2022
Response from Mark on Jun 22, 2022
Guest smoked in room and when we advised that a cleaning fee would apply they started to use abusive language towards our staff. We have banned this guest from our property.

4/10 Poor

Marzena

Traveled with partner
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Very poor value for theondy, small cramped bathroom, poor bedding clean monetheless
Stayed 1 night in Jun 2022
Response from Mark on Jun 15, 2022
Guest paid $150 for our economy room which is very reasonable. The listing and pictures show the size of this room and our bedding is 100% white cotton. This guest stole items from our room and our small cafe. When we inquired with them they denied everything even though we had proof of them on camera in the cafe stealing alcohol. We would not welcome this guest back.

8/10 Good

Lisa

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a charming Inn. The "apartment" room was very nice with a comfortable bed. If you happen to have any mobility issues, make sure to call the hotel direct to find out if the room you are booking will work for you.
Stayed 1 night in Jun 2022
Response from Steve on Jun 15, 2022
Thank you for your review. This guest had mobility issues but did not contact us after booking to inquire about accessibility. While we do have ground floor rooms we are not certified accessible as we are an historic property. The guest only stayed one night and we assisted with luggage.

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2022
Response from Mark on Jun 22, 2022
Thank you Andrea.

10/10 Excellent

Nethanel

Stayed 1 night in May 2022
Response from Mark on Jun 22, 2022
We enjoyed having you and wish you a great summer.

10/10 Excellent

Laura F, Wilmington

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It was perfect! Really nice place to stay. Was pleasantly surprised!
Stayed 2 nights in Apr 2022
Response from Jaxon on Jun 22, 2022
Thank you for your review Laura, we are happy you enjoyed your time in Newport.

10/10 Excellent

Amy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable, clean and quiet. Great water pressure and Wi-Fi. Good location.
Stayed 3 nights in Apr 2022

6/10 Okay

Aurora

Traveled with family
Disliked: Staff & service
There was no staff around. The wardrobe was very flimsy; made to look old, an umbrella, provided inside the room, exploded when we tried to open it the bed was much too big -and very high--for the room it was clean
Stayed 1 night in Dec 2021
Response from Mark on Dec 13, 2021
Staff is available 24 hours a day and the front desk is occupied between 6:30am-8:00pm. The wardrobe needed fixing which we did immediately after they checked out. We provided the guest with another umbrella. Cleanliness is of utmost importance to us which is ironic as the guest left take out food all over the bed out of the container and spilled wine all over the linens.

6/10 Okay

Ricardo, Wakefield

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Great location? Clean. No breakfast :(
Stayed 2 nights in Dec 2021
Response from Mark on Dec 13, 2021
Thank you for your review. We are a boutique hotel and breakfast is not included as is the case with all of the hotels in Newport. We do have a small self service cafe with breakfast items, snacks, and beverages.

10/10 Excellent

Jianying

Liked: Cleanliness, property conditions & facilities, room comfort
Cool place
Stayed 1 night in Nov 2021
Response from Jaxon on Dec 13, 2021
Thank you, we enjoyed having you at the hotel.

10/10 Excellent

Deborah, Yonkers

Stayed 1 night in Nov 2021

10/10 Excellent

Jennifer

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very cute property and courteous, pleasant staff!
Stayed 2 nights in Oct 2021
Response from Mark on Dec 13, 2021
Thank you for your review, our staff has worked with us for over 14 years and we consider them family.