Room 5 | Individually decorated, individually furnished, iron/ironing board

Reviews of Paws on Pelham

3 out of 5
Paws on Pelham
96 Pelham Street, Newport, RI

Reviews

9.4

Exceptional

Rating 10 - Excellent. 144 out of 193 reviews" "
Rating 8 - Good. 37 out of 193 reviews" "
Rating 6 - Okay. 6 out of 193 reviews" "
Rating 4 - Poor. 4 out of 193 reviews" "
Rating 2 - Terrible. 2 out of 193 reviews" "

9.6/10

Cleanliness

9.6/10

Staff & service

9.8/10

Amenities

9.2/10

Property conditions & facilities

9.8/10

Eco-friendliness

Reviews

10/10 Excellent

Laurie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Marketing Team on Mar 4, 2024
Thanks for your feedback and appreciate the 5 out of 5 ranking. We hope to see you again soon!

10/10 Excellent

ELIZABETH

Stayed 1 night in Dec 2023
Response from Management on Feb 19, 2024
Thank you for your rating, Elizabeth. We hope you enjoyed your stay at Paws on Pelham!

10/10 Excellent

Giorgio

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023
Response from Management on Nov 21, 2023
Thanks for the rating, Giorgio! We hope you enjoyed your stay at Paws on Pelham.

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Management on Oct 17, 2023
Thank you for your rating!

10/10 Excellent

Margaret

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay! Located in an ideal spot for walking to downtown Newport or browsing on Bellevue.
Stayed 1 night in Oct 2023
Response from Management on Oct 17, 2023
Thanks for your review, Margaret! We're pleased to hear you had a great stay with us at Paws on Pelham.

10/10 Excellent

Jenna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Management on Oct 17, 2023
Thank you for your rating!

10/10 Excellent

Morgan

Traveled with partner, Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast each morning was great, we loved the latte machine! The parking was great. Our dog settled in nicely and even though it rained we had a lovely time!
Stayed 2 nights in Sep 2023
Response from Management on Sep 26, 2023
Thank you for your review, Morgan. We're so glad you enjoyed your stay at Paws on Pelham!

10/10 Excellent

Brian

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Newport Boat Show
Stayed 4 nights in Sep 2023
Response from Management on Sep 19, 2023
Thanks for your rating, Brian! We're glad we could provide you with an excellent place to stay during the Newport Boat Show. :)

10/10 Excellent

Joanne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2023
Response from Management on Sep 14, 2023
Thank you for the 5 out of 5 rating, Joanne! We'd love to learn more about what made your stay special.

10/10 Excellent

steven

Liked: Cleanliness, staff & service, room comfort
Would recommend
Had a enjoyable few days.have no complaints.
Stayed 3 nights in Sep 2023
Response from Management on Sep 11, 2023
Thank you for your review, Steven. We're glad you enjoyed your stay with us!

10/10 Excellent

Imroze

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was excellent. Our room was spacious and very comfortable. The staff was very friendly. The dogs staying at the property were not a problem at all.
Stayed 3 nights in Aug 2023
Response from Management on Sep 1, 2023
Thank you for your review, Imroze. We're so glad you enjoyed your stay at Paws on Pelham! We hope to see you again soon.

8/10 Good

Alicia

Stayed 2 nights in Aug 2023
Response from Management on Sep 14, 2023
Thank you for the rating, Alicia. We'd love to learn more about your stay!

8/10 Good

John Todd

Traveled with partner, Traveled with pets
Liked: Amenities, property conditions & facilities
This is an excellent location for dogs and humans to walk and enjoy the beautiful trees of Newport. Be advised that no dogs are allowed on beaches!
Stayed 3 nights in Aug 2023
Response from Management on Aug 23, 2023
Thanks for the review. We're glad you enjoyed your stay at Paws on Pelham!

10/10 Excellent

Nancy, eastampton

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
This was the cutest place to stay with your dog! The place was convenient, the staff helpful, and the food was great too! Thanks, Paws, for treating my dog like a princess!
Stayed 2 nights in Aug 2023
Response from Management on Aug 21, 2023
Thank you for your review, Nancy. We're so glad you enjoyed your stay with us at Paws on Pelham! We hope to see you and your pup again very soon.

10/10 Excellent

irene

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023
Response from Management on Aug 10, 2023
Thank you for the 10 out of 10 rating, Irene! We hope you had a wonderful stay with us at Paws on Pelham.

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2023
Response from Management on Aug 7, 2023
Thanks for the 5/5 rating, Nicole! We hope you had a fabulous stay at Paws on Pelham.

10/10 Excellent

Max

Liked: Cleanliness, staff & service, property conditions & facilities
Awesome stay!
Stayed 2 nights in Jul 2023
Response from Management on Jul 24, 2023
We're so glad you enjoyed your stay, Max!

10/10 Excellent

Heather

Liked: Cleanliness, staff & service, property conditions & facilities
It was clean, breakfast was delicious and it was super close to everything. I highly recommend even without a dog
Stayed 3 nights in Jul 2023
Response from Management on Jul 18, 2023
Thank you for your review, Heather. We're glad you enjoyed your stay!

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Great experience. The staff was absolutely incredible and unbelievably accommodating.
Stayed 2 nights in Jul 2023
Response from Management on Jul 17, 2023
Thank you for your review, David. We're so glad you enjoyed your stay and we hope to see you again soon!

10/10 Excellent

Margaret

Stayed 2 nights in Jul 2023
Response from Management on Jul 17, 2023
Thanks for your 10 out of 10 rating, Margaret!

10/10 Excellent

Deborah

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We thoroughly enjoyed our stay at Paws on Pelham. While it is very pet friendly and pet-themed, we did not have a pet with us but it was fun seeing the other four-legged visitors. Our room was well adorned and comfortable. Shower pressure not great but that is probably my only complaint. Location is super convenient to the water front area and to the Touro Synagogue. Parking was easy and free and located about a one or two minute walk up the street. Breakfast was good too. Not many options but the hot breakfast sandwich freshly prepared each morning was a tasty and filling way to start the day.
Stayed 3 nights in Jul 2023
Response from Management on Jul 10, 2023
Thank you for your review, Deborah! We're so glad you enjoyed your stay at Paws on Pelham! We will pass along your feedback to our team.

10/10 Excellent

Cathy

Liked: Cleanliness, staff & service, property conditions & facilities
We love our 2 night stay at Paw on Pelham . We were on the 3rd floor which was tiring with all the luggage. The room was perfect for 3 adults (no dog) with 2 large beds, spacious modern bathroom. Breakfast was delicious. We loved that we could walk to shops & restaurants. We visited 2 mansions and did the cliff walk. We would stay again
Stayed 2 nights in Jun 2023
Response from Management on Jun 30, 2023
Thank you for your review, Cathy. We're so glad you enjoyed your stay at Paws on Pelham!

10/10 Excellent

Mia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2023
Response from Management on Jun 28, 2023
Hi Mia, thanks so much for the 5/5 rating. Feel free to reach out as we'd love to learn more about your great stay!

10/10 Excellent

Jeff

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2023
Response from Management on Jun 26, 2023
Thanks for the 10/10 rating, Jeff! We'd love to hear what made your stay special!

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great dog friendly accommodation
Really nice, clean, dog friendly. Will def stay here again
Stayed 1 night in Jun 2023
Response from Management on Jun 26, 2023
Thanks for your review. We're glad you enjoyed your stay!

10/10 Excellent

Gerald

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Paws the best!
We had a wonderful time at Paws on Pelham! It was nice to get a text from the staff and let me know the room was ready. The room was clean and perfect for our one night stay. The breakfast has been the best I’ve ever had at a hotel with free breakfast. I would recommend this to all of my friends.
Stayed 1 night in Jun 2023
Response from Management on Jun 19, 2023
Thank you for the review, Gerald. We're so happy to hear how much you enjoyed your stay with us at Paws on Pelham! We're glad you enjoyed our breakfast service and found our accommodations to your liking. We hope to see you again soon! :-)

10/10 Excellent

Susan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2023
Response from Management on Jun 19, 2023
Thanks for the 10 out of 10 rating, Susan! We'd love to learn more about your stay.

10/10 Excellent

Olivia

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Paws on Pelham was such a beautiful inn to stay at! The room was very nice, clean, and had up to date finishes. It was a short walk to downtown, which was very convenient. I would highly recommend this inn.
Response from Management on Jun 9, 2023
Thank you for your review, Olivia. We're so glad you enjoyed your stay at Paws on Pelham!

10/10 Excellent

Kelly

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
What a special place to stay while in Newport! We didn’t bring our dog but we should have. Paws is located at the perfect spot, 5-7 minute walk to all the wharfs. Only about a mile to the cliff walk. The rooms were adorable and clean and the staff were lovely and very helpful. We can’t wait to come back with our dog Leonard.
Stayed 1 night in Jun 2023
Response from Management on Jun 5, 2023
Thank you for your fabulous review, Kelly! We're so glad you enjoyed your stay with us at Paws on Pelham. We can't wait to see you again and we look forward to meeting Leonard! :)

8/10 Good

imad

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cute hotel
Cute hotel, in great location with the only issue being the parking off site(inconvenient during rainy days)and lack of elevator which could be a problem if you have heavy luggage.
Stayed 1 night in May 2023
Response from Management on May 22, 2023
Hi Imad, thanks for your review. We're so glad you enjoyed your stay with us at Paws on Pelham!Because our inn operates in a renovated historic home, we do not have an elevator. We do not claim to have an elevator in our listings or in any of our marketing materials. We are pleased to offer off-site parking in a city where parking is notoriously difficult and provide this information to all guests prior to their stay. We appreciate your feedback and hope you'll consider staying with us again.

10/10 Excellent

Charles

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Beautiful house, nicely furnished. Comfortable bed! Amazing breakfast!
Stayed 2 nights in May 2023
Response from Management on May 15, 2023
Thank you for your review, Charles! We're glad you enjoyed your stay.

10/10 Excellent

Craig

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A True Gem
What a wonderful place! Antonio & Lisa were very gracious, informative, and friendly at our check-in. The room was large and very clean; you would never know they specialize in accepting pets to stay there. The llocation was great for exploring downtown Newport. I highly recommend a stay there!
Stayed 1 night in May 2023
Response from Management on May 15, 2023
Thanks very much for your review, Craig! We're so glad you enjoyed your stay with us at Paws on Pelham and we hope to see you again soon. :)

10/10 Excellent

Elisabeth

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Fantastic welcoming Very clean space Exceptional pet friendly space
Stayed 1 night in Apr 2023
Response from Management on May 1, 2023
Thank you for your review. We're glad you enjoyed your stay!

10/10 Excellent

Jennifer, ELKINS

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly welcome and we appreciated being given The option to check in early on such a rainy day. Loved our room. Great roof top deck with a view of water!!! Outstanding coffee maker with so many options downstairs! Loved our stay!
Stayed 1 night in Apr 2023
Response from Management on Apr 3, 2023
Thank you for your review, Jennifer. We're so glad to hear you had a wonderful stay at Paws on Pelham and we hope to see you again soon!

10/10 Excellent

Christine

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our stay was wonderful - relaxing and delicious!! Thank you to Serena & Lisa, they were friendly, accommodating and gave great tips for shopping and restaurants!
Stayed 2 nights in Mar 2023
Response from Management on Mar 29, 2023
Thank you for your review, Christine. We're so glad you enjoyed your stay!

10/10 Excellent

Colleen

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It was a very pleasant stay
Stayed 1 night in Feb 2023
Response from Management on Feb 20, 2023
Thank you for your review, Colleen! We're glad you enjoyed your stay.

10/10 Excellent

Milton

Traveled with partner, Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was cozy and clean, staff was very friendly and helpful, their recommendations for places to visit were on point, breakfast was delicious and as a nice touch they have hot beverages available at any time in the dining room, absolutely loved this place.
Stayed 2 nights in Feb 2023
Response from Management on Feb 13, 2023
Thank you for your review! We're so pleased you enjoyed your stay with us at Paws on Pelham and we hope to see you again.

10/10 Excellent

Donna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice place
We had a great stay at Paws on Pelham, it definitely had a sweet dog theme without being over the top. Our first time coming to Newport with our dog. The inn is close to the park and also walking distance to downtown. The breakfast was really delicious!
Stayed 2 nights in Jan 2023
Response from Management on Feb 3, 2023
Thank you for your review and the great photos! We're so pleased you enjoyed your stay with us at Paws on Pelham and we hope to see you again soon!

10/10 Excellent

Roberta

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our stay at Paws on Pelham. The building was well maintained and was located in a beautiful neighborhood that was excellent for walks around the area. The rooms were sparkling clean and well appointed. Lisa, who checked us in, was very friendly and offered us a lot of helpful information about the area. We also really loved the wonderful full breakfast the morning we checked. We couldn't have been happier with the accommodation!
Response from Management on Jan 12, 2023
Thank you for your wonderful review, Roberta! We're so pleased to hear how much you enjoyed your stay with us. We'll be sure to pass along your comments to Lisa and the rest of the team.

10/10 Excellent

Rusty

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2022
Response from Management on Dec 19, 2022
Thank you for the 10/10 rating, Rusty!

10/10 Excellent

Craig

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2022
Response from Management on Nov 28, 2022
Thank you for your review!

10/10 Excellent

Katherine

Stayed 1 night in Oct 2022
Response from Management on Oct 24, 2022
Thanks for your review, Katherine. We'd love to learn more about your stay!

10/10 Excellent

Michelle

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful and clean!
Stayed 2 nights in Oct 2022
Response from Management on Oct 11, 2022
Thanks for your review, Michelle. We're glad you enjoyed your stay! :)

8/10 Good

Beth

Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Dogs are very well accommodated. Parking was ok but a little tight since we had a large vehicle.
Stayed 2 nights in Sep 2022
Response from Management on Oct 11, 2022
Hi Beth, thanks for the feedback and for staying with us at Paws on Pelham.

10/10 Excellent

Steven

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place if you have puppies!
ABSOLUTLY THE BEST!!!!
Stayed 4 nights in Sep 2022
Response from Management on Oct 11, 2022
Too cute! :) Thank you for the review and for staying with us at Paws on Pelham!

10/10 Excellent

Sandy

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tania was incredibly nice, sent us a welcome text before we even arrived and had our room ready early!! The inn is so quaint, charming and accommodating as well! Easy to check in, easy in and out each day, breakfast and the perfect amenities. Wine fridge, coffee and tea, creamers wine glasses & prosecco flutes well!! We've been to Newport 20 visits and stayed in about 10 different places, including the bigger hotels, but this was just an incredibly fun place to stay!
Stayed 2 nights in Sep 2022
Response from Management on Oct 3, 2022
Thank you for your review, Sandy! We're so happy to hear how much you enjoyed your stay with us at Paws on Pelham and we hope to welcome you back to Newport! :)

2/10 Terrible

Suzana

Traveled with pets, Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is really dirty. I understand it’s a dog friendly inn, but it’s not enough to spray a very strong deodorant and call it done. Intermingled smell of urine and deodorant gave me a headache the entire time . I paid for the most expensive room no 5 just to be comfortable . When we arrived AC in the room was broken and they replaced it with a portable unit which wasn’t cooling anything . The inn manager tried to convince me that this is it. It took a call to management company to give us a room with a working AC . The room was tiny and with 2 dogs it was really tight. The pressure in the bathroom was ridiculous. One can hardly brush their teeth. Parking is not at the premises as advertised but about 600-700ft up the hill at a rented space . In the past, I stayed at the inn across the street which was just stunning for the same price. Unfortunately they don’t accept dogs. To charge exorbitant amount of money for the accommodation that is worse than a hourly motel is unconscionable. We were given a partial refund to accommodate for the difference in price. Breakfast was ok although it was the same egg sandwich for 3 night we stayed there. All in all never again.
Stayed 3 nights in Aug 2022
Response from Management on Sep 8, 2022
Hi Suzana, thank you for staying with us at Paws on Pelham. We are surprised to see that you are still unhappy with your experience at our inn. As you know, we spoke with our Guest Services team, who told us that you seemed very pleased with the immediate room change and refund we issued to you, using the word “perfect” when asked if the new room was to your liking. We are disappointed to hear this feedback as we take pride in both our cleanliness and service, being one of the highest-rated bed and breakfasts in Newport. Please contact our Guest Services team with further comments or concerns as we appreciate your business and value your feedback.

10/10 Excellent

ROBERT

Traveled with partner, Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were clean, updated and pretty grounds. Very convenient to seafront shops & restaurants-just a walk down the hill. Lot of steps to walk up to get to most rooms.
Stayed 2 nights in Aug 2022
Response from Management on Sep 1, 2022
Hi Robert, thanks for your review. We're glad you enjoyed your stay! Please feel free to contact our Guest Services team for future visits and we will be more than happy to assist you in finding a first floor room that suits your needs.

10/10 Excellent

Megan

Traveled with partner, Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such a beautiful bed and breakfast! Alison was amazing and the place was so so clean . It’s an easy 5 min walk into town and is nice and quiet.
Stayed 2 nights in Aug 2022
Response from Management on Aug 9, 2022
Thank you for your review and kind words, Megan! We're so glad you enjoyed your stay. :)

10/10 Excellent

Shaoqing

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A cute hotel close to everything
We love the hotel. Great location, and quiet! No complains.
Stayed 2 nights in Jul 2022
Response from Management on Jul 29, 2022
Thanks "fur" the review! We're glad you enjoyed your stay!