Ratings based on 503 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
96% of guests recommend
4.4 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.3 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Nov 20, 2014
The hotel was very clean the shower was excellent the bed is very comfortable it was close to where I needed to be and the hotel staff was very nice and very helpful. And the breakfast was also very good to you.
4 out of 5
Recommended
for Everyone
by A verified traveler

Very Pleased

Posted Nov 17, 2014
The only negative was that the hot tub was not functioning while we were there. There was a sign saying it was closed, but an employee said we could use it anyways because it was running, but the water looked horrible so we didn't. BUT, the room and hotel was very clean and the décor as you entered was very warming.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom South Carolina

Comforting hotel near shopping centers

Posted Nov 11, 2014
Pros: Room LOCATION
Cons: Non-pork meat on breakfast bar
Very pleasing stay at this hotel . Staff was attentive to my concerns.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Nov 10, 2014
The hotel was great! We would certainly stay there again!
3 out of 5
by A verified travelerfrom Henrico, VA

Hotel That Does Not CARE !

Posted Oct 28, 2014
Pros: The Continental Breakfast was hot, fresh and very good.
Cons: The hotel need to be accommodating to their guest request, because I am sure we are not the only ones asking for Non-Allergenic Foam pillows.
Location: Visiting our daughter at the near by University.
Made reservations in early Sept. 2014 for late Oct. 2014 stay. Requested on the reservation to please provide Non-Allergenic Foam Pillows since my wife is highly allergic to feather pillows. The staff could not find or locate any pillows on the property that were Non-Allergenic foam pillows. We thought that this would not be a difficult request for this hotel chain, but it appears otherwise. I guess we will need to find a different hotel to stay with in order to visit our daughter in that area.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom NC

Nice updated room

Posted Oct 27, 2014
Pros: clean, friendly, updated rooms, comfortable, quiet, frig and microwave
Cons: Maintenance response to customer reports of problems
Would stay here again. Nice room, except that the bathroom exhaust fan didn't work and when I reported it, it still wasn't fixed the next day and I wasn't given any info as to whether they even sent a maintenance guy up to look at it or not. Other than that, room was updated and very nice. Granite counters in bath room. Very clean frig and microwave. TV was large enough for the size of the room. Bed was comfortable. Wifi worked well, so did the heat and AC. Very quiet. Staff was friendly. I did not check out the pool so have no idea on it. Would stay here again. Didn't try the breakfast so cannot say on it.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Summerville, SC

Posted Sep 30, 2014
Pros: convenient to friends that I was visiting
Nice hotel, good breakfast, and I will stay there again in the future.
3 out of 5
by A verified travelerfrom NH

Even the waste was not emptied!

Posted Sep 25, 2014
Pros: Not much
Cons: They need a cleaning crew.
Over all the place does not look bad. However once I had settled into the room I discovered that the waste basket at the desk was full of the last guest's trash, gross. When I brought it to the attention of the front desk the next morning, they just shrugged their shoulders, no apology, no offer of compensation. It appears that because I book through Expedia®, I had no reason to complain.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Washington, DC

Satisfied but could improve

Posted Sep 23, 2014
There were dirty napkins under a table when entering the room. Temperature was very cold and we could not adjust the temp. Old standard TVs. But aside from that, beds were very comfortable and the free breakfast was very satisfying
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Freehold, NJ

Wonderful southern hospitality

Posted Sep 21, 2014
Pros: Friendly staff and cleanliness.
Cons: Extend breakfast until 11:00AM.
Location: Hampton, VA is located on the Chesapeake Bay. The VA Air and Space museum is located in the charming historic downtown along the waterfront.
Stayed one night the first and one night the following traveling for job interviews. The hotel was clean, located minutes from downtown Hampton and the staff were the nicest we have met anywhere!