Ratings based on 84 Verified Reviews
They paid and stayed. We double-checked.
4.5 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.4 Hotel condition
They paid and stayed.
for Everyoneby A verified traveler
Weekend getawayPosted Jul 21, 2014
Disappointed that smoking was not allowed on balcony...had to go to parking lot (inconvenient).
Comment from Hotel Management
Jul 24, 2014 by Mark B, Hotel Management
Dear Ivy Thank you for taking the time to complete our Guest Satisfaction Survey. We are delighted that your stay with the Courtyard Hampton was enjoyable. I'm sorry that you were not able to smoke on your balcony. We do that so that the smoke does not have a chance to get back into the room We do offer a smoking section in our courtyard that is available 24/7. Everything we do is aimed at providing you with an excellent hotel experience and your feedback is extremely valuable. We truly appreciate you sharing your thoughts with us so that we may continue to deliver exceptional service in the future. Sincerely, MARK B General Manager
Recommendedby Bob Raymer from Castle Rock CO
Comfort and sizePosted May 18, 2014 on Hotels.com
Enjoyed the room, the pool and the breakfast area.
for Business Travelersby Mimi from Haymarket
Posted May 5, 2014 on Hotels.com
Appreciated the service at breakfast!
for Personal Eventby Joel from Stafford, VA
Posted May 1, 2014 on Hotels.com
Great staff, very friendly. Nice place, clean and quiet.
for Business Travelersby shanta from stafford, va
beautifulPosted Apr 28, 2014 on Hotels.com
Hotel is modern beautiful and great location to everything, food convention center, coliseum and you can walk to almost everything. The one thing I would say negative is the hotel should offer free breakfast. Other than that so very perfect.
Recommendedby Alan from Wilmington
Alan from WilmingtonPosted Mar 28, 2014 on Hotels.com
Great hotel, attentive staff, close to everything I needed.
Recommendedby JSE from Richmond, VA
Stress over ReservationPosted Mar 18, 2014 on Hotels.com
I was pleased with the hotel itself. The interior décor was fresh and updated. In addition, it was a very clean hotel. In addition, the location was perfect for us because we were attending an event at the Hampton Coliseum. That being said, it was quite disconcerting that I was unable to contact the hotel and provide my Hotels.com confirmation number and have them be able to find the reservation. I was told at first they couldn't find it with my name and maybe I had the wrong hotel. The next time, I provided my name and confirmation number, and at this point, was told the confirmation number had too many digits. This caused quite a bit of stress on the part of our group as I was trying to confirm our room and add my husband to the room. They finally located me when they found my maiden and married name together in the system as one word, but the entire episode was very poorly handled. I have never had an issue with a hotel that I booked via Hotels.com, which I do several times a year, so I have to assume it was a problem with this hotel especially with the lack of concern/willingness to help that I experienced with both employees who I spoke to during my two calls to the hotel to confirm my reservation. I would not stay at the hotel again due to this issue and would most likely book the Hilton Garden Inn around the corner where we stayed several weeks before without any issues.
for Familiesby Henry from Bowie
Posted Feb 24, 2014 on Hotels.com
Excellent hotel..the kids and I enjoyed our stay.
for Personal Eventby Zelda Dukes-Ra'uf from NJ
Close access to Sentara Careplex HospitalPosted Feb 19, 2014 on Hotels.com
We were greeted by a very friendly staff member at the hotel, which made us feel welcome. It was a long trip from New Jersey and we arrived late morning and our room was ready for check in at that time. We were in Hampton to visit a family member who is in Sentara Careplex Hospital. It would have been nicer if the hotel had offered a free continental breakfast in the reception area and a microwave in the room. Overall, it was satisfactory..
for Everyoneby A verified traveler
quick stayPosted Feb 16, 2014
Pros: its in the center of hampton pretty much was quick to get everywhere I wanted to go
Went down for a weekend to visit friends. staff was awesome