Ratings based on 89 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
92% of guests recommend
4.5 Room cleanliness
4.4 Service & staff
4.3 Room comfort
4.3 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Families
by A verified traveler

Great hotel!

Posted Oct 20, 2014
Pros: Location - its right in the middle of restaurants, the mall is basically across the street and it is right off the interstate which is a plus.
I had a wonderful stay. It was quiet and nice overall. I really enjoyed it.
Comment from Hotel Management
Oct 23, 2014 by Mark B, Hotel Management
Thank you for sharing your experience at the Courtyard Hampton through the Guest Satisfaction Survey. As a valued customer, we appreciate your feedback and are delighted to hear that you had a great stay. With a spirit to serve, we take great pride in not only meeting, but exceeding your expectations. Your feedback is integral to our ability to continue to improve our service. Thank you again for your time and come visit us again soon! Sincerely, MARK B General Manager
3 out of 5
by A verified traveler from NJ

Paper thin walls and ceilings

Posted Oct 6, 2014
Stayed here for one night for a half marathon. Location was great, walkable to the convention center. Room was clean, modern, nice bathroom. However, this hotel was not peaceful at all. Every time the room above us walked anywhere, we heard it. Every time someone down the hall opened or closed a door, we heard it. Every time someone had a conversation in a hallway, we heard it. I don't expect rooms like that at a Marriott. We also went to get coffee before the race, and we stood at the register waiting while the cashier "took care of something" (appeared to be stapling receipts together) and two employees behind her also did nothing. Especially when they know people are trying to get out the door for a race, they should be taking better care of guests.
Comment from Hotel Management
Oct 10, 2014 by Mark B, Hotel Management
Dear Steph, Thank you for taking the time to share your recent experience at the Courtyard Hampton with us. Every process put in place is aimed at providing you with an unforgettable hotel experience. From your recent feedback, I am disappointed to learn that we fell short of your expectations. I would like to take this time to apologize for the noise disturbance caused by other guests'. Rest assured, we are taking steps to help ensure problems of this nature do not occur in the future. As a valued guest, thank you again for your feedback and we hope to serve you again whenever your travels bring you back to Hampton. Kind Regards, Mark B General Manager
3 out of 5
by A verified traveler from Bristow, VA

Nothing special, but extra loud.

Posted Sep 28, 2014
Pros: Nothing in particular.
Cons: Pillows were extra thick, until you used them and they compressed to about 1" thick. All the fluff "puffed" and I felt like my head was in a canyon.
Location: Lots of restaurants and retail, but also on the access road to the nearby coliseum. Had to wait in the "Disney on Ice" traffic to get to my hotel.
Paper thin walls ensured that I heard every sound in the adjacent rooms and the hallway. Fortunately, nothing too crazy was going on this particular Friday night and I only had to put up with every "normal" sound.
5 out of 5
Recommended
by Kelly from Arlington

Excellent stay

Posted Jul 22, 2014 on Hotels.com
Me, my SO, and our nine month baby stayed here for the weekend. We wanted to go to Virginia beach but it was too expensive to stay there. Here we were close and affordable. Everything was so nice, spacious , and clean. I would definitely recommend this place.
Comment from Hotel Management
Oct 11, 2014 by Mark B, Hotel Management
Dear Kelly, Thank you for taking the time to complete our Guest Satisfaction Survey. We are delighted that your stay with the Courtyard Hampton was enjoyable. Everything we do is aimed at providing you with an excellent hotel experience and your feedback is extremely valuable. We truly appreciate you sharing your thoughts with us so that we may continue to deliver exceptional service in the future. Sincerely, Mark B General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler

Weekend getaway

Posted Jul 21, 2014
Disappointed that smoking was not allowed on balcony...had to go to parking lot (inconvenient).
Comment from Hotel Management
Jul 24, 2014 by Mark B, Hotel Management
Dear Ivy Thank you for taking the time to complete our Guest Satisfaction Survey. We are delighted that your stay with the Courtyard Hampton was enjoyable. I'm sorry that you were not able to smoke on your balcony. We do that so that the smoke does not have a chance to get back into the room We do offer a smoking section in our courtyard that is available 24/7. Everything we do is aimed at providing you with an excellent hotel experience and your feedback is extremely valuable. We truly appreciate you sharing your thoughts with us so that we may continue to deliver exceptional service in the future. Sincerely, MARK B General Manager
5 out of 5
Recommended
for Business Travelers
by Dottie from Berryville, Va

nice stay over

Posted Jul 12, 2014 on Hotels.com
we stayed for a hairshow the employees where wonderful and room was so clean great weekend stay will be back
4 out of 5
Recommended
by Bob Raymer from Castle Rock CO

Comfort and size

Posted May 18, 2014 on Hotels.com
Enjoyed the room, the pool and the breakfast area.
5 out of 5
Recommended
for Business Travelers
by Mimi from Haymarket

Posted May 5, 2014 on Hotels.com
Appreciated the service at breakfast!
4 out of 5
Recommended
for Personal Event
by Joel from Stafford, VA

Posted May 1, 2014 on Hotels.com
Great staff, very friendly. Nice place, clean and quiet.
4 out of 5
Recommended
for Business Travelers
by shanta from stafford, va

beautiful

Posted Apr 28, 2014 on Hotels.com
Hotel is modern beautiful and great location to everything, food convention center, coliseum and you can walk to almost everything. The one thing I would say negative is the hotel should offer free breakfast. Other than that so very perfect.