Ratings based on 386 Verified Reviews

They paid and stayed. We double-checked.
3.4 out of 5
78% of guests recommend
3.4 Room cleanliness
3.5 Service & staff
3.4 Room comfort
3.4 Hotel condition
They paid and stayed.
We double-checked.
2 out of 5
by A verified traveler from Endicott, NY

Bad experience

Posted Jul 21, 2015
Pros: The front desk manager is a sweetheart.
Cons: Cleaner rooms & put dishes, pots/pans & utensils back in the kitchenettes.
Location: Location is good. Close to friends & family. It's also close to Yorktown, my favorite place to go whenever I go down there.
The room smelled, dried on food stuck on the floor, bathroom walls filthy, old food stuck down inside the air conditioner/heating unit, pillows old & flat. Paid extra for a suite with a kitchenette & there were no dishes, no pots to use for cooking, no utensils, no paper towels absolutely nothing in the kitchen. I had to go out & buy plastic cups, bowls, utensils & napkins. My husband & I stayed there last summer & we had no issues, we both agreed it was a great hotel & was in a great location so we could visit family & friends. They went down hill in one year. I feel the hotel owes me money on the suite with a kitchenette that I couldn't use.
3 out of 5
by A verified traveler

Posted Jul 20, 2015
More of a extended stay faility. No the bet for a overnigt stay.
2 out of 5
by A verified traveler from Washington State

Hotel's exterior does not exemplify its interior

Posted Jul 14, 2015
Pros: microwave and refrigerator
Cons: maid service and better quality beds and linens
Location: Good location with freeway access; and many stores and gas stations near by.
This hotel did not meet the standards of any hotel that I have been a guest. The beds were not comfortable nor were the bed linens adequate (200 thread if that). The comfortor was only half of the entire bed. The floors were sticky and we had to repeatedly request toilet paper, soap etc. There is no room service available and when requesting something from the staff, some actually were not too customer friendly! Too its credit, a microwave and refrigerator are available in the room, as many 'extended stay' properties do. Although the exterior building has an overall appeal, this is a bare-bones establishment and does not cater to the customer. Book at your own risk!
1 out of 5
by A verified traveler

Softball tourney

Posted Jul 13, 2015
Pros: Mattress in our room was less than a year old.
Cons: Gotta fix that smell!!!
The rooms have an awful smell. Not sure if pet smell, smoking odor or just nasty. Our team reserved 7 rooms and 5 checked out and moved to another hotel. The other two suffered through for one night.
3 out of 5
Recommended
for Everyone
by A verified traveler

Nice room for the price

Posted Jul 11, 2015
Room was clean and nice. The staff was pleasant and curious
1 out of 5
by A verified traveler from Virginia

Wasn't my favorite

Posted Jul 9, 2015
I couldn't stop laughing from the moment I walked into the room. I expected it to be a little more welcoming but for the price I really can't complain but so much. It smelled like it hadn't been occupied in a while and the pillows were like sheets of paper and the blanket was a napkin. Nothing to it. The TV was super nice though. The refrigerator was really clean. It was "clean" overall just not comforting. It served its purpose though. A place to sleep and get ready for the next day. I was there on business so it did its job for me but I'd never go back.
1 out of 5
by A verified traveler from Berlin

Posted Jul 6, 2015
Pros: nichts
Cons: Komplettrenovierung durchführen und Putzpersonal ersetzen
die Zimmer rochen äußerst unangenehm, sie wurden während unseres Aufenthalts nicht gereinigt, der Teppich war schmutzig, die Kaffeemaschine "klebte" und auf dem Telefon lag zentimeterhoch der Staub
2 out of 5
by A verified traveler

Nice Room Poor Room Quality

Posted Jul 6, 2015
The room was just very outdated. It needed a new carpet, pillows were soooo uncomfortable, they only have housekeeping after you check out, you have to exchange towels to get a new one, and the room appearance needed some serious new decor. Sofa cough look soooo used and two different styles of chairs.
3 out of 5
Recommended
for Everyone
by A verified traveler from MD

Nice staff, old facility

Posted Jun 29, 2015
We were greeted by staff on the way into the door. Our room was ready so we were given early check in which was great coming off the road. But, our room smelled of smoke, the beds were uncomfortable, nothing's been updated. The best part was the really friendly staff and the location is good.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jun 25, 2015
Pros: The staff was very nice to us and helpful when I needed directions to local attractions
Location: There were lots of things to do that were very close. I love the location of the hotel
I enjoyed my stay there. The staff was very helpful