Ratings based on 315 Verified Reviews

They paid and stayed. We double-checked.
3.9 out of 5
89% of guests recommend
4.1 Room cleanliness
4.1 Service & staff
4.0 Room comfort
3.8 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Kansas City, MO

Posted Dec 31, 2014
not a lot to do within walking distance, a few little bar/restaurant type places. room was a little dated but clean for the most part. no mini fridges in the rooms.
Comment from Hotel Management
Dec 31, 2014
Thank you for reviewing our hotel.
3 out of 5
Recommended
for Everyone
by A verified traveler

Still a good place to stay.

Posted Dec 31, 2014
Hotel is aging. Many little things are keeping it from being great. The staff was wonderful. Either management is not all embracing the operations or the financial issues are catching up. I got to know the wonderful maintenance staff but it should never go that way... things were just not working.
Comment from Hotel Management
Dec 31, 2014
Thank you for your review of our hotel.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom NJ

Nice, clean, great staff!!

Posted Dec 19, 2014
Left an expensive coffee cup in room, they cleaned it, saved it and offered to ship it out to me but I just circled back and grabbed it - very happy!
Comment from Hotel Management
Dec 20, 2014
Thank you for your feedback and happy to hear you were able to pick up your coffee cup! Safe travels!
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Gloucester, VA

Nice girls night out

Posted Dec 15, 2014
Pros: Like the location and marina theme to the decor
Cons: Toilet seemed to be leaking a bit and the doors were not well insulated. You could see the light from the hallway all around the frame and was noisy.
Location: Air and Space Museum, Merry-Go-Round, shopping, food, drink, marina, near major shopping hub, directly on the water.
Nice hotel in a great location. Had a noisy hallway - lots of door slamming and yelling until about 1:00 a.m.. Walls were very thin. Other than the noise, can't say anything bad. The bartender (Sony) was wonderful and the registration staff was helpful.
Comment from Hotel Management
Dec 16, 2014
Thank you for your feedback about our hotel and your nice comments about Sony.
Comment from Hotel Management
Dec 16, 2014
Thank you for reviewing our hotel and your nice comments about Sony.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Silver Spring, Md

Servicable accommodations, location, and view.

Posted Nov 17, 2014
Needed a reasonably priced place to stay in the area and this worked. Free parking and internet was a plus. The staff was warm and helpful at every turn. Definitely worth recommending:)
Comment from Hotel Management
Nov 25, 2014
Thank you for your feedback
Comment from Hotel Management
Nov 25, 2014
Thank you for your review.
4 out of 5
Recommended
for Everyone
by A verified traveler

Pleasant stay.

Posted Nov 11, 2014
Pros: Lovely views of the marina.
Cons: Breakfast was ok, but had no options for people with allergies.
A pleasant stay, with no nonsense checking in. Room clean and comfortable.
Comment from Hotel Management
Nov 25, 2014
Thank you for your feedback
Comment from Hotel Management
Nov 25, 2014
Thank you for choosing our hotel. We appreciate your review.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Chattanooga, TN

Nice hotel next to the marina

Posted Nov 11, 2014
Pros: Bed, shower, location, friendly staff
Cons: Updated rooms
Location: Next to the marina and downtown. Not far from the beach.
I loved the location of the hotel! Right by the marina and the views were great. I only wish my room was on the marina side, but I had a great view of downtown. The hotel was easy to find and the pictures on Expedia were fairly accurate. The front desk staff was very friendly and checkin went smoothly. The hotel had a nice nautical theme with deep blues and white dominating the lobby and common areas. The bar and restaurant looked appealing, but I did not try these. The room looked a little dated, but it was still nice and the bed was super soft--some type of memory foam. I loved the shower! It was a shower only but double the size of a regular stall and lined with tile all the way around. Overall a very nice hotel. I would definitely stay there again.
Comment from Hotel Management
Nov 25, 2014
Thank you for your feedback
Comment from Hotel Management
Nov 25, 2014
Thank you for your review of our hotel. We are glad to hear you found our front desk staff to be friendly.
2 out of 5
by A verified traveler

Posted Nov 6, 2014
Food staff does not answer phone and had to go barefoot to get room service. Breakfast buffet unattended and poor quality. Manager offered free stay because of experience.
Comment from Hotel Management
Nov 18, 2014
Thank you for writing a review of our hotel. I have taken note of your valuable comments and will share them with the management and staff. Your comments are important to us and we will use them to improve our guest service. Thank you.
2 out of 5
by A verified travelerfrom B

It was ok not much to say.

Posted Oct 28, 2014
Just ok nothing to brag about. Not much to say. It was horrible.
Comment from Hotel Management
Nov 9, 2014
Thank you for taking the time to share your thoughts and comments regarding your stay with us. We appreciate your comments about our hotel .We will be sure to share your review with our Team here at the hotel. Thank you for choosing our hotel we wish you safe travels and look forward to your next visit.
4 out of 5
Recommended
by A verified traveler

Posted Oct 28, 2014 on Hotels.com
Comment from Hotel Management
Jan 10, 2015 by General Manager, Hotel Management
Thank you for choosing our hotel for your stay!