Ratings based on 75 Verified Reviews
They paid and stayed. We double-checked.
3.2 Room cleanliness
3.3 Service & staff
3.2 Room comfort
2.9 Hotel condition
They paid and stayed.
for Familiesby christy rawlingsfrom colonial heights
unhappyPosted Jul 8, 2014 on Hotels.com
The area was good I didn't like the room the bed was uncomfortable matters and box spring sagging.
for Everyoneby A verified traveler
close to my conferencePosted Jul 2, 2014
Pros: proxmity to my conference
Cons: update the electrical set ups in rooms...lamps did not have outlets and I could not use any outlets accept in the bathroom.
Location: resturants and shopping nearby!!!
I was disappointed that I had no place to re-charge my cell phone OR laptop accept the BATHROOM! Cell phone & laptop IS NOT a good combination!! One power strip in whole room which was full of plugs. My lamp did not work either. Breakfast was NICE! Staff apologetic and professional.
for Personal Eventby A verified traveler
great locationPosted Jun 17, 2014 on Hotels.com
My stay was wonderful, I was near to restaurants, places to shop and the coliseum where the graduation was held.
for Overnight Stay Before Destinationby A verified traveler
Posted Jun 17, 2014 on Hotels.com
Only strayed here just to sleep and leave, they stuck us in a room right beside the arcade games so we had to listen to the arcades playing music all night long, was supposed to be a non smoking room however it was very clear as soon as you pened the door the it had been smoked in odor was horribly strong, took 45 minutes to get us checked in cause they were trainging a new poerson whic was stupid we arrived at 3 am you do not need to be training someone at 3am i was ready to go straight to bed yet i had to wait another hour just to get checked in when i had previus reservations and it should have only took 5 mins tops. ive stayed in these brands hotels before and they were in very good shape and service compared to this one, i would not stay again if ever in this town.
for Business Travelersby business travelerfrom Wash. DC
conveniently located off of I-64Posted May 31, 2014 on Hotels.com
The clerks at the desk were friendly and helpful. The room was clean but a bit shabby. The room was quiet. The TV was very outdated and the picture a bit fuzzy. The included breakfast did not look appetizing so I passed it up. The hotel is near many restaurants, some open late and shopping centers are close by. All in all I thought it was decent but a little overpriced for what you get.
for Familiesby Deefrom Richmond
one nightPosted May 29, 2014 on Hotels.com
This was my second time staying here. The staff was great like the last. This hotel need a little upgrade and access to maintenance 24hrs. First room had trouble with the drain in the tub. Second room trouble with the fridge, where I lost use of milk and condiments for our breakfast and beach trip the next day. On a good note(before all this happened), was given voucher for breakfast and clerk manager at desk went out of his way to get me mayo for our sandwiches for the beach. (Traveling with two children). Great location and easy access.
Recommendedby Dennis tunstallfrom Hampton Va
Boo Wiliams EventPosted May 20, 2014 on Hotels.com
The hotel was old and poorly maintained. Toilet tank top did not fit on toilet do to poor design of retro sink. Smokey smell even in smoke fee floor. Poor food quality.
for Everyoneby John
It was okay! Price was good...Posted May 20, 2014
Pros: Close to my events...
Location: Good restaurants nearby...close to Interstate.
Not bad...breakfast okay! Carpet not the cleanest...TV was definitely OUT-DATED but it had hot water. Did not enjoy having to add $50 on my card for room incidentals!!!!!!
for Everyoneby Pattyfrom virginia
Nice hotel for the price.Posted May 18, 2014
Pros: FREE Breakfast buffet included eggs, sausage, waffles, English muffins & toast, Danish, cereals, yogurt, fruit, coffee, milk & juices!!
Cons: Minor cons: Hotel hallway carpet needs replacing, rooms older so few wall outlets, old TV's in rooms verses flat-screens, pillows like marshmallows.
Location: Nice mall with restaurants right across the street!!!!
Check in quick and pleasant. Elevators efficient. Room clean, furnished well and bed comfortable. Appreciated the in room coffee maker, mini-frig & microwave.
Recommendedby A verified traveler
Quick stayPosted May 13, 2014 on Hotels.com
I was only there for a quick stay. Got there late and left early, but they were very friendly and it was clean.