Ratings based on 62 Verified Reviews

They paid and stayed. We double-checked.
3.3 out of 5
92% of guests recommend
3.4 Room cleanliness
3.5 Service & staff
3.4 Room comfort
3.0 Hotel condition
They paid and stayed.
We double-checked.
2 out of 5
by A verified traveler from Hampton

Older hotel...not my taste

Posted Aug 19, 2014
Pros: Not much
Cons: demo it and start over....also make the whole hotel non-smoking and renovate the rooms.
Location: Lots to do....too much to list.
This is an older hotel. I was the first time I stayed in a Quality Inn and I likely won't ever do it again. I asked for a non-smoking room and I was placed in a smoking room and the disappointment didn't stop there....too much to list.
4 out of 5
for Everyone
by A verified traveler

close to my conference

Posted Jul 2, 2014
Pros: proxmity to my conference
Cons: update the electrical set ups in rooms...lamps did not have outlets and I could not use any outlets accept in the bathroom.
Location: resturants and shopping nearby!!!
I was disappointed that I had no place to re-charge my cell phone OR laptop accept the BATHROOM! Cell phone & laptop IS NOT a good combination!! One power strip in whole room which was full of plugs. My lamp did not work either. Breakfast was NICE! Staff apologetic and professional.
3 out of 5
for Families
by Dee from Richmond

one night

Posted May 29, 2014 on Hotels.com
This was my second time staying here. The staff was great like the last. This hotel need a little upgrade and access to maintenance 24hrs. First room had trouble with the drain in the tub. Second room trouble with the fridge, where I lost use of milk and condiments for our breakfast and beach trip the next day. On a good note(before all this happened), was given voucher for breakfast and clerk manager at desk went out of his way to get me mayo for our sandwiches for the beach. (Traveling with two children). Great location and easy access.
1 out of 5
by Dennis tunstall from Hampton Va

Boo Wiliams Event

Posted May 20, 2014 on Hotels.com
The hotel was old and poorly maintained. Toilet tank top did not fit on toilet do to poor design of retro sink. Smokey smell even in smoke fee floor. Poor food quality.
3 out of 5
for Everyone
by John

It was okay! Price was good...

Posted May 20, 2014
Pros: Close to my events...
Cons: TV...carpet
Location: Good restaurants nearby...close to Interstate.
Not bad...breakfast okay! Carpet not the cleanest...TV was definitely OUT-DATED but it had hot water. Did not enjoy having to add $50 on my card for room incidentals!!!!!!
4 out of 5
for Everyone
by Patty from virginia

Nice hotel for the price.

Posted May 18, 2014
Pros: FREE Breakfast buffet included eggs, sausage, waffles, English muffins & toast, Danish, cereals, yogurt, fruit, coffee, milk & juices!!
Cons: Minor cons: Hotel hallway carpet needs replacing, rooms older so few wall outlets, old TV's in rooms verses flat-screens, pillows like marshmallows.
Location: Nice mall with restaurants right across the street!!!!
Check in quick and pleasant. Elevators efficient. Room clean, furnished well and bed comfortable. Appreciated the in room coffee maker, mini-frig & microwave.
4 out of 5
by A verified traveler

Quick stay

Posted May 13, 2014 on Hotels.com
I was only there for a quick stay. Got there late and left early, but they were very friendly and it was clean.
1 out of 5
for Overnight Stay Before Destination
by Smith from Henrico


Posted May 5, 2014 on Hotels.com
I paid $100.00 for an overnight stay. .The front desk attendant was polite and that was the highlight of my stay. .the hotel has a funky smell or stench all over to include the room. .I'm assuming because of pets being able to stay there. .The TVs are old and the cable service was terrible a lot of fuzzy channels. .we live in an era of Hdtv upgrade please. .The remote for the tv did not work either. .l didn't sleep well due to the stench of the room and the beds were not comfortable. .The free breakfast was cut rate. .runny eggs and some sausage links and fruit is what I ate also disappointing. .I was more than happy to check out! Maybe paying$100.00 for a overnight stay in a room. .I don't know. .I was expecting just a little more. .Overall l would rate this hotel as poor and will not stay there again and would not recommend it to anyone. .maybe a pet!
2 out of 5
by Toni

This traveler left a rating score only Posted Apr 29, 2014 on Hotels.com
4 out of 5
for Business Travelers
by A verified traveler


Posted Apr 29, 2014 on Hotels.com
Very nice hotel I would stay again