Ratings based on 84 Verified Reviews

They paid and stayed. We double-checked.
3.0 out of 5
89% of guests recommend
3.1 Room cleanliness
3.2 Service & staff
3.1 Room comfort
2.8 Hotel condition
They paid and stayed.
We double-checked.
2 out of 5
by A verified traveler from Baltimore, MD

NOT for $130 a night

Posted Jun 10, 2015
Pros: not much, except it was close to the coliseuim where my niece graduated the next day.
Cons: the smell, the security, updating rooms
Location: centrally located shopping area
the smell of mildew when you walk in was appauling. i paid on line so i could not get my money back, then they wanted a $100 deposit that would not be refunded until 7-10 business days later. For 130 a night i was expecting more and i did not get it. i am not a picky person, i do not have to the have the best of everything, but i expected more, the door around the hotel did not have access boxes where you swipe your card. You had to walk all the way to the front to get in. Then we noticed someone left a stick in the door so it would not close. that was scary because anyone could have come in. They still had box TV's. and the bath tub was uneven. Just really not what i expected for $130 a night. there was a door stopper in the middle of the floor that i kept tripping over.
2 out of 5
Recommended
for Families
by Stephen

This traveler left a rating score only Posted Apr 28, 2015 on Hotels
1 out of 5
Recommended
for Families
by A verified traveler

nasty hotel

Posted Apr 26, 2015 on Hotels
Pool was dirty couldn't get in. Would of liked a refund
3 out of 5
Recommended
for Couples
by A verified traveler

Not happy this time

Posted Feb 18, 2015 on Hotels
Things fine however my heat stopped working overnight on a extreme cold night. When I went to tell front desk guy he just nod his head m told me good day and called next. Waking up to a room just as cold as outside is not good. That's made me so angry plus they take extra 100$ even when you book thru someone
3 out of 5
Recommended
for Couples
by Shakira from Hampton, VA

Good and Clean

Posted Feb 16, 2015 on Hotels
The room was cold and it took forever for the heat to kick in, but overall it was a nice stay
2 out of 5
Recommended
for Business Travelers
by A verified traveler

Not what I Expected

Posted Jan 31, 2015 on Hotels
I chose this hotel for its location, convenient to Hampton and Newport News. I saw the photos of the room, the gym, and the breakfast bar and it looked great. I was severely disappointed. The hotel is incredibly run down and dingy. The rooms smell strongly of smoke. The breakfast was really subpar. The gym - ok fine I didn't make it to the gym haha :). Not what I was looking for and probably not what you are either. I will stay elsewhere next time I am in town
1 out of 5
Recommended
for Personal Event
by Billy from Atlanta

Here to stay

Posted Jan 10, 2015 on Hotels
Needs more security; more respect for guest
3 out of 5
Recommended
for Getaway With Friends
by A verified traveler

Basslights weekend!

Posted Jan 4, 2015 on Hotels
It was overall and okay stay. I must say though I did not like the fact that I had to wait in line for over and hour just to get my room key. Yes, there was a big event going on, but I feel like that should have been their responsibility to have more staff on duty to make sure that their guests could get their room on time. Also while in line another guest was in line ready to cancel his room because his room smelled like fish. Not a good look. Thanks though.
2 out of 5
Recommended
for Getaway With Friends
by A verified traveler

why dont the windows open???

Posted Dec 31, 2014 on Hotels
Ok hotel for seeing a show at a coliseum. Just be aware that no windows at this hotel open making the smoking rooms especially disgusting
2 out of 5
by A verified traveler

Was just ok

Posted Dec 15, 2014
The check was simple and hassle free. Room was clean upon arrival. The heat had to stay on full blast to keep the room warm. The tv was poor quality reception. The shower didn't fully switch to the shower head, so little water pressure, the drain didn't drain, so water filled the tub.