Ratings based on 33 Verified Reviews
They paid and stayed. We double-checked.
2.3 Room cleanliness
2.8 Service & staff
2.5 Room comfort
2.0 Hotel condition
They paid and stayed.
by Stacee from b
Not Worth the SavingsPosted May 26, 2014
The layout and the size of the room was great. However, the cleanliness was horrible. There were stains on the towels, walls, doors, sheets, curtains, everywhere. The bathroom had not been mopped for weeks and the mirror had toothpaste splatters all over. I had to wipe everything down with Clorox wipes. There was debris all over the carpet showing it hadn't been vacuumed for quite some time. Pay a little more for a cleaner hotel.
for Personal Eventby William from Nelson
Very Close to Fort EustisPosted Apr 3, 2014 on Hotels.com
The overall stay was good. The rooms weren't as clean as they could be, and we had some issues with the room when we first got there, but the staff promptly got on my complaints, and seen that we were satisfied the rest of the stay.
by cheap guy
Pretty gross, but you get what you pay forPosted Oct 22, 2013
Cheap cheap is why I stayed here. Even with low expectations I was pretty shocked at the amount of pubic hair on almost all the towels
Recommendedby A verified traveler from Newport News VA
Close to FT eustesPosted Sep 17, 2013 on Hotels.com
It was awful, the room smelled of wet cigerates, the bathroom door was falling off the hindges the sheets where stained as well as the towels. We had two adults staying in the room with enough towels for one the kitchen sink leaked the stove was missing a dial and the oven did not work. I purchased food that i had to throw out due to no oven. The floor tiles where lose, the remotes for the tv did not work so I would have to stand there and change the channel.The windows would not open to let fresh air in.
by BeeBee from North Carolina
Needs Work!Posted Aug 13, 2013
Pros: Absolutely NOTHING
Cons: They need a new housekeeper and they should hire a general maintenance man!
Location: It was only 15 miles from Bush Gardens which is what actually attracted me to the room!
The room would have been just what we were looking for if it had been kept up properly. There was a sofa bed, kitchen area, and a bedroom. So the kids didn't have to be in the same room as us, which would have been great if the sofa bed had sheets on it. Instead it was a plastic mattress cover. The hallway had tile flooring and the tiles were coming up which made it hard for my 1 yr old to walk or crawl on! The kitchen was full service and when traveling with a toddler its very convenient but there was long black hairs all in the refrigerator!! There was a coffee pot and 1 paper cup which had previously been used and turned upside down and put back! The bed in the "master" bedroom probably hadn't had the sheets changed in a month! They were filthy and also covered in hair. The "clean" towels hanging had yellow spots and hairs all over them! Thank GOD we brought our own pillows and bedding. When I called to complain the manager said there was nothing she would do except send us up more towels. We had to stay because we couldn't afford to lose the money already paid on the room plus paying for a new hotel. They refused to refund my money! I knew the rating wasn't very good to begin with but I thought maybe it wasn't as bad as it seemed because people usually review the negative but not the positive. No, It was that bad!! Very disappointing!
for Everyoneby mike
Conviently located and great place to stay!Posted Aug 10, 2013
Pros: Located just down the road from all kinds of restaurants.
Cons: Everything was good
Location: Great location
Quiet and comfy. Pull out couch bed and nice queen bed. Bathroom was clean and had a full kitchen with fullsize refrigerator
for Business Travelersby Cheryl from Fredericksburg, VA
You get what you pay forPosted Aug 9, 2013 on Hotels.com
If you want a place to sleep, watch some TV and shower - this place is fine, but don't expect it to be a hidden gem. It's older, pushing the limit on clean and hidden from everything. There is no breakfast like the description said. It's a place for solders to stay on temporary assignments and no more. Barebones.
Recommendedby A verified traveler
Close to the base - Room not cleanPosted Jul 30, 2013 on Hotels.com
I was there for my son's graduation at Fort Eustis so it was very close to the base. It was an older hotel, but the people were nice. The room was a nice size, but there were three plug in's. Way to much cover up. The bathroom was not clean. There was hair in the tub and on the floor. Probably will not stay here again.
by A verified traveler
Gross placePosted Jun 10, 2013
Bathroom was dirty, bed sheets were stained and there was a used condom under the bed. Gross.
for Personal Eventby A verified traveler
Nice room for good pricePosted Jun 4, 2013 on Hotels.com
This room was clean. It was comfortable. The availability of a stove, microwave, and refrigerator was very nice. The availability of a suite was an amenity that we needed and the sofa bed was very comfortable. We were pleased with the accomodations. It was very close to Fort Eustis for military personnel or their friends and family.