Ratings based on 148 Verified Reviews
They paid and stayed. We double-checked.
4.3 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.3 Hotel condition
They paid and stayed.
for Everyoneby A verified travelerfrom marietta, Georgia
Frequent visitorPosted May 16, 2015
Good experience Will return. Long time patron of spring hill suites on Power plant Parkway and will return will subsequent trips to Hampton
for Everyoneby A verified traveler
Posted Mar 23, 2015
The management have a nasty attitud. Need to have something done about that
for Business Travelersby A verified travelerfrom Birmingham, AL
Great location/close to Hampton UPosted Mar 19, 2015
Accommodations and amenities were great; very close to Hampton U, both airports (ORF and PHF), lots of restaurants and shopping.
for Familiesby A verified traveler
Posted Mar 3, 2015
for Personal Eventby Reginafrom washington, dc area
LuxuriousnessPosted Mar 3, 2015
The staff was exemplary and the amenities and comfort of my room exceptional. Will definitely be back on future trips.
for Getaway With Friendsby Shannonfrom Cobbs Creek Va
To see the BandPosted Feb 27, 2015
All around good experience.
for Familiesby Crystalfrom Hampton
Overnight with familyPosted Feb 25, 2015
Quick overnight stay! Perfect will stay again
for Business Travelersby Judithfrom Virginia beach
A complete let down for a Marriott hotel.Posted Feb 24, 2015
We will not stay at this hotel again. We were in the area for my daughters swim meet. We have stayed in a few hotels in the area within the last few years, as we are always at swim meets. This is a hotel we will not go back to. When we arrived there was no one at the front desk. We waited for about 10 minutes for someone to come out and check us in. When we got to the room it was very worn down with stains on the couch, window shades. The rug had stains and pieces of rug that had been cut out in areas and glued back down. The towel rack came down right in our hands. The mirrors had not been cleaned and the bed coverings were very worn. This hotel needs a giant update.
Comment from Hotel Management
May 2, 2015 by Jason, Hotel Management
Judith, We are sorry to see you had a less then memorable experience during your time with us at SpringHill Suites Hampton. It is our goal to have each and every guest leave wanting to return. We will use your review to make improvements in our service. Again our apologies.
for Personal Eventby Barbarafrom Newport news
enjoy my stayPosted Feb 17, 2015
I love it....and I would recommend this hotel to any of my friends or family... And I will back soon
for Getaway With Friendsby Chanelfrom Hampton Virginia
Great StayPosted Feb 17, 2015
Great Hotel! Staff were very friendly and the hotel was VERY clean. I came from California for my best friend wedding. Originally from Hampton everything was perfect!